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“It's been a good, whole year of Stays at BW-Westchase”

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BEST WESTERN PLUS Westchase Mini-Suites
Ranked #101 of 504 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
Arvada, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“It's been a good, whole year of Stays at BW-Westchase”
5 of 5 bubbles Reviewed 21 May 2012

I've been staying here on business, nearly weekly, for nearly a year. What has set it apart from long-term stays at other hotels (there have been many) is the staff. I've never known the names of Hotel Staff before, until now. Daniel or Harise is generally there when I check-in each night. Their good cheer makes it easy to put a cruddy day behind. They are that way with everyone. Paulette treats me with such warmth and welcome... "Have a wonderful and blessed day," she always says to me as I leave for work. Terrific. Same for Denise, who it seems should scarcely know my name, but does.

There's another, I think, shyer fellow, also good and professional. I don't know his name, but has always taken good care checking me in and setting up reservations for more stays.

On the whole, these folks have made the last year a little more pleasant than it otherwise might have been for a man on the road.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marcus R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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447 reviews from our community

Traveller rating
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See reviews for
184
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
1 review
5 of 5 bubbles Reviewed 11 May 2012

I would just like to say that I was very pleased with the setup and selection prepared by Paulette!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pauppee99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louth
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 May 2012

I ve stayed many times on business and for lesuire at this hotel. Dont be fooled by the name this palce is 5 star all round! The lady (Paulette) who cooks the FREE yes FREE breakfast is first class. She has alwasys got a smile and fantastic personality to match. Absolutley nothing is too much trouble for her. (She even saves me my favourite breakfast ceral!!)

The rest of the staff really make the place for me too. Denise/Daniel/ Herece and Boris the manager. (Who even did my laundry in the hotels own washer and drier!! Now thats service for you!!) I would say if you did not stay here in Houston you would be really missing out. THe whole palce has the whole feeling of a really high class B&B with all the personal touches to go with it!! My next stay is already booked. (Its so handy for my business also, and the shopping everthing you could possibley need is just one turn away up or down Westhiemer Road!!!

Room Tip: Stay in room 236!! Or my favorite 217 (But not when I am there!!!)
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ChiltsV8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Córdoba, Cordoba, Argentina
1 review
5 of 5 bubbles Reviewed 3 May 2012

Excellent hotel, i had an amazing stay. People are great and im eevery detail. Owners and wmanagers are really lucky to have Paulette at the kitchen. Friendly atmosfere. Recomendable.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dante P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 2 May 2012 via mobile

My first trip to Houston was a little daunting even though I was travelling with my colleague. From the moment I walked through the door, I was completely at ease with the surroundings and staff. Dan, Boris, Denise and the other lady (I'm really sorry I can't remember you name) were accommodating, trustworthy amazingly friendly. I don't think I've experienced this at any other hotel I have ever stayed in. I must give a special mention to Paulette, who's breakfast, demeanour, friendliness and overall attitude to her work and her guests is just fantastic. This lady is a credit to the business. Don't come here expecting 5star luxury, however the rooms are of a good standard with all amenities included. Everywhere is spotlessly clean and as I say, staff excellent if anything is wrong. Great place for a base for business movements around Americas 4th biggest city.

Stayed April 2012
Helpful?
Thank Adam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
2 reviews
5 of 5 bubbles Reviewed 23 April 2012

After reading the reviews of this hotel my wife and I decided to stay here for our daughters wedding. The hotel rooms were large enough to fit all five of us in one room. We had 3 teenagers with us and everyone had their own space. The breakfast attendant was extremely warm and personable. The young lady at the desk was friendly and helpful (Harissa, maybe), Daniel was cool as ice, and Boris seemed proud of his team. Its rare that you see front desk people helping other departments but here if you sit and watch its like looking at your family. For this reason we would like to applaud management for putting together a nice group of workers. From check-in to check-out (Denis) we enjoyed our daughters wedding and we wanted to share this. Thank you

Room Tip: The side of the hotel furthest from the beltway was where we stayed.
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  • Stayed April 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank DDonavin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
1 review
5 of 5 bubbles Reviewed 23 April 2012

I stayed at red roof in and didn't feel safe with all the riff raff running around. I came to best western and the minute i walked through the door flustered and out of sorts Hereasie was so calming and settled me right down with her sweet demeanor. She was wonderful and calming and a treasure to this hotel. Then to awake to a wonderful breakfast with paulette was great and made my day start out on a wonderful note her cooking for all the guest and making them feel like i had a home at best western really made it all come together...(and she makes a great sweet potato pie that she shared with me.) Whenever I'm in Houston I will be sure to stay at this location ...and the manager was very personable maybe why the staff was so spectacular....enjoy your trip

Room Tip: every room is good
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank erin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Westchase Mini-Suites

Property: BEST WESTERN PLUS Westchase Mini-Suites
Address: 2950 W Sam Houston Pkwy S, Houston, TX 77042-3604
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#18 Green Hotel in Houston
#26 Family Hotel in Houston
#31 Romantic Hotel in Houston
#34 Best Value Hotel in Houston
#35 Business Hotel in Houston
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN PLUS Westchase Mini-Suites 3*
Number of rooms: 61
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Also Known As:
Best Western Plus Westchase Mini Hotel Houston
Best Western Houston
Houston Best Western

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