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“Good location, clean rooms”

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Best Western Plus Westchase Mini-Suites
Ranked #83 of 506 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
Austin
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Good location, clean rooms”
Reviewed 18 June 2013

Good location, clean rooms, fast and courteous check-in. Our room was on the first floor near the stairs where we heard loud, inconsiderate travelers coming back late from a night out on the town. Hotel should consider putting up a “quiet zone” sign after 11:00 PM. Other than that, it was an adequate stay.

Room Tip: Avoid rooms near the reception area and stairs; too much commotion!
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackpotJudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwwgm, General Manager at Best Western Plus Westchase Mini-Suites, responded to this review, 13 July 2013
JudyJackpot,
Thank you for your comments about our property. Your suggestion for a "quiet zone" after 11, will definitely be taken into consideration. We hope to see you here again.

Thanks,
Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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454 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Lago Vista, Texas
Level Contributor
194 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 9 June 2013

No elevators, so request first floor if you have mobility problems (remember this is a five star rating for a three star hotel, don't expect luxury) but service was above and beyond the last five star hotel I stayed, great staff. Firm comfortable beds, good pillows, and I loved the fact their beds actually were queen beds (so many hotels have gone to double beds in their double rooms and often still call them queen). Breakfast included sausage and eggs as well as your standard continental fare, there were cookies at front desk when we got there, all touches that were above what we expected for the $76 nightly rate. Pet friendly so we did see a couple dogs, they must sort the rooms between pet and non pet because I could not tell at all if a pet had ever been in our room, very clean. Quieter than most hotels this close to the freeway, very quiet ( and I am picky about noise)

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lakechiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwwgm, General Manager at Best Western Plus Westchase Mini-Suites, responded to this review, 13 July 2013
Lakechiro,
Than you so very much for taking the time to give a review on our property. We are pleased that you were pleased with your stay. Cleanliness and hospitality are our top priorities, so we really do appreciate you noticing it. We will be addressing the "no elevator" issue soon.

Thanks,
Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sanford, North Carolina
Level Contributor
128 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 2 June 2013

We stayed here over night. I had requested a first floor room, which we got. Right off the highway but surprisingly not noisy at all. Check in and check out were both speedy and efficient. Clerk was very professional the entire time. We enjoyed the breakfast in the morning and was on our way.
I would stay here again if I come to Houston.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kd4dna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwwgm, General Manager at Best Western Plus Westchase Mini-Suites, responded to this review, 13 July 2013
Kd4dna,
Hello there, thank you for your review. We are happy that you were pleased with your stay. We work hard to accommodate our guest and honor their requests. We look forward to seeing you again, if you are ever in Houston again.

Thanks,
Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brno, Czech Republic
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 June 2013

When we arrived to this hotel, we got a darker room that was on the ground floor and that was a little bit smelly. So we asked to switch the rooms. We received excellent service and they were very happy to change the rooms. During our stay we enjoyed the pool and breakfast as well so overall we were very happy to stay here.

Room Tip: Choose higher floor
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tomas V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwwgm, General Manager at Best Western Plus Westchase Mini-Suites, responded to this review, 13 July 2013
TomasV,
Thanks for your review, we are here whenever you are in town again, to provide you with excellent service again.

Thanks,
Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 May 2013

I checked into this hotel based on the tripadvisor reviews. Normally the tripadvisor reviews are spot on, but this time was a huge dissapointment. For starters, the hotel advertises jacuzzi suites, and I guess technically the room that I received fit the description...however, what the hotel does not mention is that the "jacuzzi" is only large enough for ONE person. It's basically a regular ol' garden tub with some jets. The room was hot and the hotel was old. The manager's happy hour consisted of a few crackers, pizza pockets and some wine that was not replenished. The pool area was not enticing and there were several items (wet towels, toys etc.) left behind by guests that were never cleaned up. I paid a significant amount for a room that I did not consider satisfactory. I voiced my dissatisfaction to the desk clerk and his response was "I didn't build it" with a shrug of his shoulders. I originally planned to stay for three nights, but after his response I opted for only one. I have stayed at other Best Westerns and had a pleasant experience, not so much with this one.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Renee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwwgm, General Manager at Best Western Plus Westchase Mini-Suites, responded to this review, 14 July 2013
Renee H,

Thank you for you review on the property. We strive to keep our hotel and grounds in tip-top shape and treat out guests as family. I would like to speak to you personally about your experience here.

Thank you,
Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coronado, California
Level Contributor
442 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 28 May 2013

We enjoyed our first stay at this hotel. Convenient to my meetings with lots of restaurant choices nearby. Clean and well equipped rooms. Quiet location even if it is just off Beltway 8 (set back from the feeder road). Nice wine and snacks offered at the daily Manager's reception and a good spread for breakfast. Internet speed was very good.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gene F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwwgm, General Manager at Best Western Plus Westchase Mini-Suites, responded to this review, 14 July 2013
Gene F

Thanks for taking the time to leave a review. Whenever you are in Houston again, we will be available to give you the same service or better. Thanks again.

Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, Maryland
Level Contributor
184 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 28 May 2013

The hotel is in the western part of the city, so it will be a bit of a drive (say maybe 20-30 minutes) to get to most places of interest, but well worth it. Room was very clean and the front desk staff very pleasant and helpful. We didn't try the complimentary breakfast, but it looked pretty standard. Quiet area, seemed safe enough, and can't beat the price. Be careful in the shower though - our floor was very slippery and there aren't any of those traction pads or anything, don't know if that's a problem in every room, but just a heads up. Overall, a great deal and a pleasant stay - would definitely return.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cristal0505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwwgm, General Manager at Best Western Plus Westchase Mini-Suites, responded to this review, 14 July 2013
Cristal0505,

Hello there, thanks for sharing your experience. We are pleased that you enjoyed your stay. We hope to see you again one day, and rubber shower mats are available upon request. Thanks again.

Boris Manriquez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Westchase Mini-Suites

Property: Best Western Plus Westchase Mini-Suites
Address: 2950 W Sam Houston Pkwy S, Houston, TX 77042
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#16 Green Hotel in Houston
#19 Best Value Hotel in Houston
#26 Family Hotel in Houston
#31 Romantic Hotel in Houston
#35 Business Hotel in Houston
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Plus Westchase Mini-Suites 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Plus Westchase Mini Hotel Houston
Best Western Houston
Houston Best Western

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