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BEST WESTERN PLUS Westchase Mini-Suites
Ranked #100 of 504 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Family”
5 of 5 bubbles Reviewed 28 April 2014

Great location, price, service and in-room entertainment. Room were excellent, quite and met our needs. Our family friends were surprised with rooms and all. We will be back soon probably before end of school year. Grandchildren wanted to go swimming that we were short of time but satisfied them with "the little store" downstairs and promise then "next".

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank 16albertod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review, 23 May 2014
16Albertod,

Thank you for your review. When you return, the pool will be open and clean. In fact, we will put a refreshing beverage poolside for you all. Thanks again.

Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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447 reviews from our community

Traveller rating
    291
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    36
    15
    9
See reviews for
184
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128
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
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  • French first
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English first
Redondo Beach
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed 27 April 2014

In a previous stay I was checked into a room that the toilet did not flush which left me wondering if housekeeping really cleaned the room and toilet, otherwise it would have been reported. This visit on 25 April I was checked into a room the toilet seat was hanging on by a thread. This proves that the rooms and worse, the toilets are not cleaned. Had they been cleaned, housekeeping would have reported it to be repaired.
Also, skip the breakfast. My waffle stuck and as I dug it out the attendant just shrugged her shoulders. I went to do another one after she got it completely cleaned and they were out of batter, at 8 AM! She was standing next to me when I discovered that and asked if they had more batter and again with the shoulder shrugging. Next visit to Houston I will stay elsewhere.

Room Tip: Stay elsewhere.
See more room tips
  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScottC4746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuching, Malaysia
1 review
5 of 5 bubbles Reviewed 26 April 2014

Value for Money this hotel is the best that I have ever stayed at. The location is very good and the service exceptional. The staff is very customer oriented and very attentive to your needs. I stay at this hotel whenever I visit Houston. The manager of this hotel takes pride in the hotel's appearance and staff service.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grapevine, Texas
Level Contributor
202 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed 26 April 2014

We stayed one night and I was very pleased with the cleanliness of the room and the customer service. The front desk staff were incredibly nice and helpful.

We had dinner plans so we missed the wine and cheese reception at night. Breakfast was the standard Best Western set up with hot and cold food options that I have come to appreciate.

The price was a little more than I usually spend at Best Westerns, but the location is relatively close to the Museum District and Galleria (roughly 15 to 30 minutes given Houston traffic). I recommend this hotel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Newlywed952010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 April 2014 via mobile

Came down for Easter Break rooms were so clean...Breakfast was hot & good...And pool was clean...this was my 3rd time staying here...very nice...also close to interstate... And Galleria Mall...Also went to six flags 2 hrs & 30 min...away

Stayed April 2014, travelled with family
Helpful?
Thank Tashika A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review, 20 April 2014
TashikaA,

Thank you for your review. We love our returning guests because you all hold us accountable. Whenever you are in the area again, please remember that we are here for you.

Thanks again,
Boris Manriquez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
1 review
5 of 5 bubbles Reviewed 18 April 2014

We launched a new business and this hotel was "home" for 10 of my managers for 5months. Borris and his staff made us feel at home and was prompt in addressing any request. Good location 5 seconds off Sam Houston parkway!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarcoPietro14580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review, 20 April 2014
MarcoPietro14580,

We enjoyed being of assistance to you all. Our staff is the highlight of the property and we pride ourselves on making our guests feel at home, be it one night or five months. Please know that if the need arises again we will be here offering the same level of service you all enjoyed, or better.Thank you for your review.

Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, United States
1 review
5 of 5 bubbles Reviewed 7 April 2014

We booked this hotel online with 3 star rating. We didn't have very high expectation because of the location and price. It's right off a major high way so it must be pretty noisy so we thought. It turns out, this hotel has far exceeded our expectations. The rooms are super clean and very quiet. The beds are quite comfortable. The breakfast is not fancy but reasonable. The staffs are very friendly and helpful. It's the best value for the money.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Frank Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review, 20 April 2014
Frank Y,

We are pleased to know that we exceeded your expectations. We work hard to be sure our guests are taken care of, and appreciate you sharing your experience.

Thanks again,
Boris Manriquez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Westchase Mini-Suites

Property: BEST WESTERN PLUS Westchase Mini-Suites
Address: 2950 W Sam Houston Pkwy S, Houston, TX 77042-3604
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#18 Green Hotel in Houston
#26 Family Hotel in Houston
#31 Romantic Hotel in Houston
#33 Best Value Hotel in Houston
#35 Business Hotel in Houston
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN PLUS Westchase Mini-Suites 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Plus Westchase Mini Hotel Houston
Best Western Houston
Houston Best Western

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