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“Friendly and Clean”

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MainStay Suites Texas Medical Center/Reliant Park
Ranked #169 of 506 Hotels in Houston
Dallas, Texas
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Friendly and Clean”
Reviewed 17 April 2014

I didn't actually stay at the hotel, but friends did. I visited them and saw their room. It was clean, nice, and the staff I talked to was great. DVDs available to Borrow, Breakfast, and small kitchenettes. They have some truck parking out back on the street. Quite Area and close to the Stadium and all the TX Med Center. Also have the best Med Rate in the area. Also part of the choice hotels points program. Great Value!!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank legoclub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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289 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston, Texas
1 review
Reviewed 16 April 2014

I stay at this hotel for medical reasons and the staff is great.
Many of the people staying here are there because they or a family member is a cancer patient.
It is a great location if you are going to MDA.
Restaurants near by and some deliver to the hotel.
It is unbelievable how nice the staff and especially the shuttle drivers are.
Mr. Ed, is the morning driver and he is a pure joy.
Greets you each morning with a big smile and he is always professional and willing to help.
If you stay a few days you will love Mr. Ed

  • Stayed April 2014, travelled solo
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Helpful?
Thank missy404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garland, Texas
Level Contributor
93 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 10 April 2014 via mobile

Friendly competent staff. Clean hotel in all areas. Above average free breakfast. Shuttle service to Houston Rodeo and hospitals. Little store to buy snacks, meds and laundry items. Good clean laundry room where everything actually works. Fitness area with TV. Small pool. Hot tub would take it to a whole new level. Hint. Hint. We always felt safe here. Will return 4 sure.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank Haywhitmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
1 review
Reviewed 18 March 2014

We stayed here for one night while visiting MD Anderson. Service was awesome, the room was clean and well organized. This facility is accustomed to dealing with visitors who are undergoing medical treatment, and you can tell in their excellent customer service. The staff goes out of their way to be accommodating, friendly and helpful. The hotel is less than 10 minutes from the hospital, which is super convenient. Plus, the location is very close to many restaurants and stores. The dining area is small, but the free breakfast is well cooked and was well stocked. The only complaint I have about this facility is that the walls are fairly thin. Otherwise, our stay was very comfortable. We talked to several guest who stayed here every time they came to Houston for medical treatment. After our initial stay, we will do the same.

Room Tip: Choose a room on the upper floor close to the stairwells for a quieter stay.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Divine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Texas
Level Contributor
98 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 13 March 2014

My wife and I stayed here March 9-11 while I was undergoing some tests at MD Anderson. While other hotels in the area were price gouging because of the livestock show and rodeo going on at the same time this hotel did not do so. The hotel, the rooms and the public places were modern and spotless. The staff from front desk to cleaning were pleasant and performed perfectly. Our suite was fully furnished with dishes, utensils, a coffee pot and coffee, soap for the dishes,etc. a microwave and apartment size refrigerator. The breakfast was a full breakfast, waffles, eggs, sausage, cereal fruit, juice, yogurt, pastries, etc. The tv has a seperate DVD and a very large collection of DVDs are available at the desk without charge.

And the hotel is very close to the MD Anderson medical center....about ten minutes away. While we did not use it we noted that the hotel runs a shuttle service to the hospital.

Room Tip: Our room was on the front side and it was very quiet. The rear side would surely be as quiet.
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  • Stayed March 2014, travelled as a couple
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Helpful?
1 Thank travlinlite319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississippi Gulf Coast, Mississippi
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 8 March 2014

Myself and 2 teens stayed for a cheer leading competition nearby. Breakfast ok.
The room had everything we needed. Wireless,coffee fridge etc.
Clean spacious and good service. Felt secure.
Very reasonable price under 90 a night.
Would stay again.
Regent Park and hospital area. VA ,MD Anderson etc.

  • Stayed February 2014, travelled with family
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Helpful?
Thank Anne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midland, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 March 2014

I recently stayed there 21 days while my wife underwent medical treatment at M D Anderson. Within a few days all the staff called me by name and asked about my wife who was pretty much bed-bound because of her surgery. The housekeeping staff were friendly and efficient, and always found time to meet all our requests. The shuttle drivers were very thoughtful and friendly and punctual. One in particular, Ed, asked about my wife each day and was very friendly to everyone in the shuttle and inside the hotel. In the past I have owned hotels and know how difficult it is to train a staff to be so friendly and thoughtful. The manager is to be commended for training such an efficient staff. One side effect of the friendly staff is the guests also become friendlier and make the stay more pleasant.

Room Tip: The quietest rooms are on the 4th or 5 th floor at the back . We had 403 and it was very quiet. For...
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  • Stayed January 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank Jheri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about MainStay Suites Texas Medical Center/Reliant Park

Property: MainStay Suites Texas Medical Center/Reliant Park
Address: 3134 Old Spanish Trl, Houston, TX 77054-2215
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Best Value Hotel in Houston
#71 Business Hotel in Houston
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — MainStay Suites Texas Medical Center/Reliant Park 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Mainstay Suites Texas Medical Center/Reliant Park Hotel Houston
Houston Mainstay
Mainstay Suites Houston

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