We arrived at the hotel at 8am on wednesday 9/25. We realized rooms might not be ready, but we were willing to give it a try, since we were very tired and did not mind paying an extra fee for early check in. Well, the room wasnt ready, but the front desk agent offered to give us a call as soon as one was available, which she did. We got a call at 12pm. When we got back, we were checked in by Leo, who was great, accomodating, kind and very sweer. He also called us when we were in the room to make sure we like it. We loved it! It was exactly what we expected. The only hiccup was on our last night, when i called down for shampoo, the front desk agent said 'i dont have anyone to bring them to u, but u can come get them urself'. I just sent my husband to get it, but it was a little awkawrd walking down in his pj to get shampoo because they are shirtstaffed (it was 8pm on a friday night).
Overall, we would definetely stay here again, good access to freeways, nice pool (no hottub) and great service.
- Official Description (provided by the hotel):
- The new state-of-the-art lobby at Courtyard by Marriott Houston Brookhollow provides flexibility and choices for our guests. We offer a new lobby with inviting spaces to work or relax in, complimentary Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard, or individual media pods. Eating space meets meeting space at The Bistro - Eat. Drink. Connect; with a variety of fresh, made-to-order breakfast, dinner, and beverage selections, including 24-Hour Starbucks coffee and specialty beverages. Recharge in our Fitness Room and tropical outdoor pool & patio. The Business Center and The Market are available 24 hours. We are conveniently located to easily reach all Houston has to offer, including The Galleria and Downtown Houston. ... more less
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- Also Known As:
- Courtyard By Marriott Houston Brookhollow Hotel Houston
- Houston Courtyard
- Houston Marriott