The service here is definitely lacking... not even a bellhop to help with my bags. The room is typical, not overly large. Plain, dark bathtub. A nice touch is the balconies in every room, however.
The Executive Lounge was a room of stale trail mix and gummy bears. I arrived late and famished,and the girl was only able to dig up a yogurt for me. A weary businessman came in looking for an ice cream bar and was shocked to learn they didn't even have that! I had to ask for a diet coke,as all that was around was empty, dirty glasses and plates, presumably from the earlier happy hour which served appetizers, about four hours ago!!!. Seeing how poor the amenities were, I did not venture back the next evening. Also, they don't open on time in the morning, which is pointless if you have an early meeting to rush off to. I'm no primadonna, but at these prices to stay in the hotel, the offerings seemed lacking to me.
I have been to executive lounges in other hotels and they offer far more. What I thought might be a perk of my stay was a disappointment and what is the point of paying extra for some peanuts and gummy bears?
The fitness center had towels and water, but otherwise was plain.
The bedding was very nice and comfy, but like another poster said, there are no robes in the rooms. This did not seem like a luxury hotel to me.
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