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“Nice and Quiet Hotel” 4 of 5 bubbles
Review of Hilton Houston Post Oak

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Hilton Houston Post Oak
Ranked #67 of 497 Hotels in Houston
Los Angeles, California
Level Contributor
229 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
“Nice and Quiet Hotel”
4 of 5 bubbles Reviewed 22 April 2010

I have stayed at this hotel for 4 nights each time on several occasions. I have had a great experience, overall.

Most recently, I was in an Executive Suite, with access to the club room on the 14th Floor. This is a great space. The best part about is the service provided by Shemethia Jones, who is the Executive Concierge extraordinaire! She is fantastic, and goes above and beyond the call of duty, providing Ritz-like service at a Hilton.

The first time, I arrived for late check-in, and a nice room had been kept for me. The staff was very helpful, and responsive. This hotel has a very good buffet breakfast, and a nice open-air pool. The room was large, and very clean. While the hotel is near busy streets, no traffic noise came through the windows at all. I have stayed in many hotels around the Galleria area in Houston, and, by far, this is the most preferable.

  • Stayed April 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JasmineMarti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,126 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
New Brunswick, Canada
Level Contributor
111 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed 19 April 2010

The architecture & the building itself is nice (I.M. Pei designed), with pleasant common areas. Guestroom was spacious, generally clean, quiet and the bed was comfy. Furniture was dated, bathtub walls/tiles needs to be redone, shower curtain was moldy, old tube tv, 14$ for parking in suburban Houston is silly, staff was abrupt. I've stayed at some newer & lower end properties from Hilton that were nicer than this one. I would stay elsewhere, next time I'm in the Galleria area.

  • Stayed April 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bose2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois, USA
Level Contributor
102 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 17 April 2010

Don't usually stay in large franchise hotels but the Post Oak could change my mind. Room was large, the exterior window actually opened! Hotel staff very accomodating and helpful.

  • Stayed April 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Edgar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
1 review
4 of 5 bubbles Reviewed 16 April 2010

Stayed there once for business - great hotel, everyone at our company stays there.

Stayed December 2009, travelled on business
Helpful?
Thank jwilk4271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin
1 review
4 of 5 bubbles Reviewed 9 April 2010

We went on a quick weekend getaway. The hotel was nice, but a little older. Our key kept getting de-activated, which required a trip to the front desk every time. The staff was very helpful though. If you drive, don't get in too late, as the parking garage fills up fast.

  • Stayed February 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank EezE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 March 2010

This is my third visit in 3 months at the Hilton Post Oak. I have never been treated so well at any hotel. I am very familiar with what "exceptional" service is and it is here.
What an incredible staff everywhere you go. It could be 5:30 in the morning and the graveyard shift is cleaning, polishing floors, etc. and they are still helpful and the best of all, give a hello and good morning. A good cup of coffee in my hand and it would have been a perfect start of the day!
Checking in at the front desk with Stephanie and Anthony was a pleasure. Along with Toya, they were always smiling and asking if everything was okay. Rooms were very clean and roomy and, It doesn't hurt that the beds are so comfortable.
Venus the hotel operator. You don't see her but you sure can feel the smile when she answers the phone. Doesn't matter how many times you have to call her, she is a joy!
Tony in banquets is absolutely a hidden gem. His exceptional service makes you feel as though you are in a fine dining restaurant. His staff is amazing.
Last but defiantly not least, DaVonna and Niki in the Sales department. What a pleasure to work with. They will make you feel like your best friends and have known you for years. Always coming around to see if we needed anything.
I can't say enough about the Hilton Post Oak except that, I will be returning.

Thank you and I will be back again!
Heather Acrie

  • Stayed March 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hacrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
113 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 9 March 2010

The best about my stay was the staff, location and the grand lobby. The room was comfortable and had a balcony. The balcony door insulation had come off and I heard a strange whistle all night long until I figured out the next morning that it was the balcony door. In case you are hungry, the Italian restaurant next door was actually quiet nice.

The free shuttle service within a 3 mile radius is a large cadillac limousine with a driver in uniform. That was a nice surprise !

  • Stayed February 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TX1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Houston Post Oak

Property: Hilton Houston Post Oak
Address: 2001 Post Oak Blvd, Houston, TX 77056-4401
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Houston
#24 Luxury Hotel in Houston
#116 Business Hotel in Houston
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Houston Post Oak 4*
Number of rooms: 448
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Also Known As:
Hilton Houston Post Oak Hotel Houston

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