This is the worst Four Seasons I've stayed at. The property is old & needs some major update. Ironically the front desk told us that the lobby & carpet were just renovated. The lobby decor is very retro & 60s-70s looking, the ceiling is very low hence gives a depressing feel. The rooms are OK & decor & furniture show signs of age; bathroom counter is also very low. They have 1 floor that's smoking rooms & I was given the last avaiable king room that's a smoking room without being informed. The clerk couldn't bother telling me, "Oh by the way, it's a smoking room." So the entire night I couldn't sleep & choked on the irritating smoke that came through the vents. My colleague's room, while not a smoking room, was with moldy smell. Very disappointing staff, very disappointing property. So save your money & go elsewhere. For the amount of $ you pay for a Four Seasons, you would be much better pampered elsewhere, at least treated with respect. I was travelling for business & arrived late & all I wanted was a good night of sleep, because I had meetings lined up one after another the next day. I don't think it was too much to ask for from any hotel - just one good night of sleep.
- Official Description (provided by the hotel):
- Located in the heart of downtown and just steps away from Houston's renowned cultural attractions. ... more less
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- Also Known As:
- 4 Seasons Hotel Houston
- Four Seasons Houston
- Houston Four Seasons