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“Good property for medical district stay”

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Crowne Plaza Houston River Oaks
Ranked #74 of 517 Hotels in Houston
Reviewed 19 August 2014

I travel to Houston frequently as a patient in the medial district. This hotel offers a great medical rate for patients along with discounted parking. The rooms are spacious and clean with great a/c. The bar/restaurant area is a good option with friendly servers for when I am traveling solo.

  • Stayed: July 2014, travelled solo
    • Location
    • Rooms
    • Service
Thank Heather C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 20 August 2014

Heather C,

Thank you so much for your review! We are happy you recognize our dedicated staff and we will certainly be here if you have any needs.

Thank you,
Debbie Hollier
Regional Director of Sales for Texas
Director of of Sales & Marketing
Crowne Plaza Houston River Oaks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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492 - 498 of 1,635 reviews

Reviewed 19 August 2014

I stayed here just for one nice, but the staff was noticeably friendly and helpful. The one thing I would advise against, is the Chinese place next door. It was buffet style, and the place was dirty. Other than that, the hotel was really nice.

  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank TBoner1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 20 August 2014

TBoner1,

Thank you for reviewing us on TripAdvisor. We are glad you enjoyed your stay!


Debbie Hollier
Regional Director of Sales for Texas
Director of of Sales & Marketing
Crowne Plaza Houston River Oaks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

In Houston for a visit to MD Anderson. This hotel was recommended with shuttle service to the hospital. We were very pleased with room, great bed, attentive staff in all areas. Good location for many restaurant choices.

Room Tip: Excellent helpful staff at all levels. Comfortable beds, very convenient shuttle van service.
  • Stayed: August 2014, travelled on business
    • Value
    • Rooms
    • Service
2  Thank Douglas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 18 August 2014

Douglas B,

Thank you for choosing our hotel and for your great comments! We take pride in our dedicated staff making sure we exceed our guests expectations. It was our pleasure to assist you with our shuttle service.

Debbie Hollier
Regional Director of Sales for Texas
Director of of Sales & Marketing
Crowne Plaza Houston River Oaks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

I stayed here on a trip to Houston, and I was very pleased. The staff is courteous and helpful, the rooms are comfortable with two queen beds, and, in my view, the hotel has all the amenities of a four star hotel. I made frequent use of the free shuttle service and the business center. The pool is small, but it looked like fun. The hotel is beautiful, and the River Oaks area of Houston is extremely nice, with many restaurants and stores. I will definitely stay here again on my next trip to Houston.

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank FGCESQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 18 August 2014

FGCESQ,

Thank you for your kind remarks and we look forward to seeing you on your next visit to Houston! Please do try the pool - it is indeed very fun.


Debbie Hollier
Regional Director of Sales for Texas
Director of of Sales & Marketing
Crowne Plaza Houston River Oaks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

I come to Houston once a month with my husband for medical appointments. This Crowne Plaza is the only place we stay. We started staying here in March and this place is our home away from home. The staff here really makes a difference and does everything they can to assist us. We really appreciate the shuttle to the medical center and local restaurants. I use their business center frequently to take care of our medical business and to have some personal time. Roxanne, Mandy, Sebastian & Emanuel are so amazing and so is the rest of the staff. I highly recommend this hotel especially for medical patients.
Nancy & Larry Price

  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 18 August 2014

Nancy and Larry Price,

Thank you for your loyalty! We always look forward to servicing you the best way we can. We are thankful that you noticed our top notch staff and helpful amenities. From all of us at the Crowne Plaza River Oaks, we hope to see you again soon.


Debbie Hollier
Regional Director of Sales for Texas
Director of of Sales & Marketing
Crowne Plaza Houston River Oaks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

We stayed at the Crowne Plaza early August. The accommodation was good, the hotel was well-located but most importantly the staff were exceptional at all times from arrival to departure. Of particular note was the service we received from the Front Desk / Reception and the Valet which added greatly to our positive experience. Great customer service at the Crowne Plaza!

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Julie022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 18 August 2014

Julie022,

Thank you for your glowing review! The Crowne Plaza River Oaks prides ourselves in our excellent customer service. We hope to see you again soon!

Debbie Hollier
Regional Director of Sales for Texas
Director of of Sales & Marketing
Crowne Plaza Houston River Oaks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

This is my second week staying here and I find it to be the best location compared to other Houston hotels I have stayed in. There are many restaurants and bars nearby, some within walking distance. The room is always clean and towels replaced when I need them. The Manager's Reception is always a good time.

Stayed: August 2014, travelled on business
1  Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 15 August 2014

Hello Scott B,
Thank you for your fantastic feedback! I love to hear that you enjoy our hotel, staff and location!! We are honored that you chose CPRO as your hotel choice for your long term stay! It is our pleasure to assist you! We appreciate your review and recommendation!
Best Regards,
Debbie Hollier
Crowne Plaza River Oaks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Fwy, Houston, TX 77098-4607
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Business Hotel in Houston
Price Range: £77 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Official Description (provided by the hotel):
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston

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