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Crowne Plaza Houston River Oaks
Ranked #75 of 517 Hotels in Houston
Reviewed 27 August 2014

My experiece at this Hotel was fantastic, the staff was very friendly and corteous,made me feel at home and well taken care. Great customer service . I recomend anyone traveling into Houston to stay at this location.

  • Stayed: August 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Darwin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 29 August 2014

Hello Darwin C,
Thank you so much for sharing such fantastic feedback!! It's great to hear that you loved our hotel and staff! We really appreciate your review and recommendation and look forward to your return!!
Safe Travels,
Debbie Hollier
Crowne Plaza River Oaks

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484 - 490 of 1,633 reviews

Reviewed 27 August 2014

The hotel is excellent and the staff is superb! The reception was well planned and the food was awesome. The concierge and staff make you the priority! Make this your choice when staying in Houston!!!!

  • Stayed: August 2014
    • Value
    • Location
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Thank Jcarmichael33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 28 August 2014

Hello jcarmichael33,
Wow!! Thank you so much for such a fantastic review!! We really appreciate you taking the time to share such gracious comments about our hotel and staff. The best compliment someone can give is a referral so we greatly appreciate you recommendation and loyalty. We look forward to your return!
Best Regards,
Debbie Hollier
Crowne Plaza River Oaks

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Reviewed 27 August 2014

Staff was very profesional and friendly. They make me feel at home. They were attentive to all my needs rooms were very clean on time.I recommend this facility for anyone visiting the Houston area.I has all the amenities that one can ask for.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
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Thank Dcalde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 28 August 2014

Hello Dcalde,
Thank you so much for sharing your thoughts on our hotel and staff! It's nice to hear that you loved everything about CPRO! It is our pleasure to assist you and we look forward to your return!
Best Regards,
Debbie Hollier
Crowne PLaza River Oaks

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Reviewed 27 August 2014

I come down to Houston every 4 months for treatment at MD Anderson and always stay at the Crowne Plaza Royal Oaks. The staff and location is perfect. So accommodating and thoughtful. Very clean and well kept!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 28 August 2014

Hello Kris W,
Thank you so much for sharing your gracious comments on our hotel and staff!! We are honored that CPRO is your hotel choice when you travel to Houston every 4 months. I know that traveling for medical reasons can be difficult so I am thrilled to hear that we help make your visit as comfortable as possible. It is our pleasure to assist you and we look forward to your return!
Safe Travels,
Debbie Hollier
Crowne Plaza Houston River Oaks

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Reviewed 21 August 2014

I got a good deal and this was a very decent hotel. I was a little disappointed because this hotel needs to be a serious remodeling of the carpets. It is old and needs to be replaced. The room was great. We got a handicapped room for the double beds. There was no other room and it worked out well. There was a smell in the hallway though that smelled like strong cleaning chemicals, but there was nothing around or there. The parking was $10/day or so.

  • Stayed: April 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 25 August 2014

Hello John J,
Thank you so much for sharing your thoughts on our hotel. I am glad we were able to offer you such a great value and its nice to hear that you enjoyed your stay. I sincerely apologize that our hotel did not exceed your expectations. I will be glad to pass on your comments to our director of housekeeping on the carpet issue to make sure that our carpets are up to standard. Our hotel takes pride in providing a quality product, and want to apologize of any inconvenience that you may have experienced. I hope that you will give us another chance to earn 5 stars.
Safe Travels,
Debbie Hollier
Crowne Plaza River Oaks

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Reviewed 20 August 2014

Conveniently located near the Amtrak station, 5-10 min taxi journey. Fairly long walk along to Rice village but decent shopping and food once you're there. Nice Scottish bar located there too. All staff friendly and available to help with any enquiries. Room was quiet and clean.

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Stuart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 25 August 2014

Hello Stuart D,
Thank you for your fantastic feedback on your recent stay. I am glad to hear that our hotel worked well for your traveling needs. Rice Village is a bit far to walk so next time I hope you take advantage of our complimentary shuttle. We appreciate your comments and look forward to your return!!
Best Regards,
Debbie Hollier
Crowne Plaza River Oaks

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Reviewed 19 August 2014

I travel to Houston frequently as a patient in the medial district. This hotel offers a great medical rate for patients along with discounted parking. The rooms are spacious and clean with great a/c. The bar/restaurant area is a good option with friendly servers for when I am traveling solo.

  • Stayed: July 2014, travelled solo
    • Location
    • Rooms
    • Service
Thank Heather C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 20 August 2014

Heather C,

Thank you so much for your review! We are happy you recognize our dedicated staff and we will certainly be here if you have any needs.

Thank you,
Debbie Hollier
Regional Director of Sales for Texas
Director of of Sales & Marketing
Crowne Plaza Houston River Oaks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Fwy, Houston, TX 77098-4607
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Business Hotel in Houston
Price Range: £73 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Official Description (provided by the hotel):
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston

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