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“Concierge at her finest!”

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Crowne Plaza Houston River Oaks
Ranked #79 of 517 Hotels in Houston
Reviewed 30 August 2014

Great atmosphere, professional yet casual. Mandy from the concierge made our experience for the football game flawless with her helpful tips and advice. The hotel Has everything you would want from a full service bar, pool, restaurant, gift shop, valet parking all at an affordable rate!

  • Stayed: August 2014
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Thank JacobBucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 1 September 2014

Hello jacobbucky,
Thank you so much for your kind words on our hotel and services!! It's so nice to hear that you enjoyed your stay with us and that Mandy took such great care of you!! We appreciate you taking the time to share your comments and I will be glad to pass them on to Mandy and the rest of our staff!
Safe Travels,
Debbie Hollier
Crowne Plaza River Oaks

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489 - 495 of 1,642 reviews

Reviewed 30 August 2014

One of the best hotel experiences I've ever had. Mandy the concierge is very sweet and helpful, being very knowledgable and pointing us in the right direction. The hotel has every amenity we needed and the entire staff has been extremely pleasant and helpful. The breakfast was better than most hotels and the hours are more than necessary. If you're going to Houston definitely consider the crown plaza river oaks.

  • Stayed: August 2014
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Thank Badgerforlyfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 1 September 2014

Hello Badgerforlyfe,
Thank you for sharing your previous experience with us on TripAdvisor. We appreciate your feedback as well as your kind words about our staff. It is so nice to hear that Mandy was able to make your stay such a memorable experience!! I know that she will be thrilled to read your gracious comments. We look forward to your return!
Safe Travels,
Debbie Hollier

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2014

Came to houston for a football game and we had a great time. Mandy at the concierge desk was great! She helped us with everything we needed to know about the City. The hotel was clean and the staff was friendly. The shuttle bus also saved us a bunch on taxi cab fares.

  • Stayed: August 2014
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Thank Bkruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 1 September 2014

Hello bkruz,
Wow!! I am thrilled to hear that your time at CPRO was the best experience that you have had in Houston! That is quite a compliment!! We greatly appreciate your feedback and your kind words about our property. It is so great to hear that you had such an enjoyable experience and that our hotel more than exceeded your expectations. We look forward to taking care of yo the next time your travels brings you to Houston!
Best Regards,
Debbie Hollier
Crowne Plaza River Oaks

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Reviewed 30 August 2014 via mobile

Awesome concierge services from Mandy and the stay was really good. Spacious rooms and very clean! The breakfast was delicious and made to order. I recommend you stay. Has a large conference area and lobby as well as a pool and a shuttle service to take the group to other businesses

Stayed: August 2014, travelled with friends
Thank Ryan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 1 September 2014

Hello Ryan O,
Thank you so much for your review on our hotel and staff!! It's nice to hear that you liked our hotel, amenities and concierge!! Mandy loves assisting our guests and I know that she will be thrilled to read your nice comments. We appreciate your recommendation and look forward to your return.
Safe Travels,
Debbie Hollier
Crowne Plaza River Oaks

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Reviewed 27 August 2014

My experiece at this Hotel was fantastic, the staff was very friendly and corteous,made me feel at home and well taken care. Great customer service . I recomend anyone traveling into Houston to stay at this location.

  • Stayed: August 2014, travelled solo
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Thank Darwin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 29 August 2014

Hello Darwin C,
Thank you so much for sharing such fantastic feedback!! It's great to hear that you loved our hotel and staff! We really appreciate your review and recommendation and look forward to your return!!
Safe Travels,
Debbie Hollier
Crowne Plaza River Oaks

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Reviewed 27 August 2014

The hotel is excellent and the staff is superb! The reception was well planned and the food was awesome. The concierge and staff make you the priority! Make this your choice when staying in Houston!!!!

  • Stayed: August 2014
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Thank Jcarmichael33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 28 August 2014

Hello jcarmichael33,
Wow!! Thank you so much for such a fantastic review!! We really appreciate you taking the time to share such gracious comments about our hotel and staff. The best compliment someone can give is a referral so we greatly appreciate you recommendation and loyalty. We look forward to your return!
Best Regards,
Debbie Hollier
Crowne Plaza River Oaks

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Reviewed 27 August 2014

Staff was very profesional and friendly. They make me feel at home. They were attentive to all my needs rooms were very clean on time.I recommend this facility for anyone visiting the Houston area.I has all the amenities that one can ask for.

  • Stayed: August 2014
    • Value
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Thank Dcalde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this reviewResponded 28 August 2014

Hello Dcalde,
Thank you so much for sharing your thoughts on our hotel and staff! It's nice to hear that you loved everything about CPRO! It is our pleasure to assist you and we look forward to your return!
Best Regards,
Debbie Hollier
Crowne PLaza River Oaks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Fwy, Houston, TX 77098-4607
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Business Hotel in Houston
Price Range: £64 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Official Description (provided by the hotel):
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston

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