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Hilton Houston Plaza/Medical Center
Ranked #178 of 504 Hotels in Houston
Austin, United States
1 review
“IB”
5 of 5 bubbles Reviewed 23 October 2013

Convenient to Rice University and easy access to Train. Shuttle will take you where you need to go. The hotel had nice size rooms and the beds were comfortable. I would recommend to families or business.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Shelly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review, 25 October 2013
Thank you for your review. We appreciate you taking the time to share your comments regarding your stay. We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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620 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
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English first
Crockett, Texas
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 October 2013

Our family of four stayed here the night before heading to BBVA Compass Satdium for the Dynamo game, which it turns out was only 15 minutes away. It is a great hotel with friendly staff that went out of their way to make our stay special. After a late night on the town, we contacted housekeeping about a rollaway bed. Minutes later they were fitting the sofa bed with sheets, as well as setting up the rollaway, to make the sleeping arrangements even better. The complimentary hotel shuttle service (newer model mini-van) runs every half hour until 10:30 p.m.and will take you anywhere within a few miles of the hotel, so getting to Rice Village or anywhere in the Medical Center area is very handy. We will definitely be staying here again!

Room Tip: Suite great for family of fours, saved having to book two rooms.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drdux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review, 25 October 2013
Thank you for your kind comments on the hotel and our staff. Thank you for sharing your tip on the size of the suites.... the extra room is great for traveling families.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
McKinney, Texas
Level Contributor
119 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

You expect certain things from a property with the Hilton name and this one delivers. From the staff at the desk to the maintenance man who reset the clock (the top was broken off???) The rooms are clean, bright and comfortable. The programing on the TV is HD, admittedly they could use a few more channels but it's a good choice. The bathroom is well lit and modern. The restaurant is good, along with the bar. There is also ample covered parking.

Great location close to Reliant stadium and convention center. Also close to shopping at Rice Village.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JRH-McTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review, 25 October 2013
Thank you for taking the time to share your comments on the hotel and staff. We are very happy you had a terrific stay. There will soon be additional HD channels added to our current line up. We look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baton Rouge, LA, United States
1 review
5 of 5 bubbles Reviewed 15 October 2013

The beds could be improved. The staff was more than helpful in many ways especially suggesting restaurants nearby and offering shuttle service. Overall I would recommend this hotel. I really like having a suite with the separate bedroom.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jennifer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Britt U, General Manager at Hilton Houston Plaza/Medical Center, responded to this review, 25 October 2013
Thank you for taking the time to share your comments. The size of our suites is a great feature that so many of our guests enjoy. We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 14 October 2013

We have stayed at this location 3 times due to convenience to the Medical Center for our visits to MD Anderson. I have to say that this past time is the last as it is just too run down for my liking. Many parts of the hotel are just aged and need to be replaced. In the rooms, there is mold, leaky toilets, corroded faucets, worn carpets, broken tiles, etc.

The complimentary breakfast for Gold and Diamond members is nice and located in the bar area downstairs. All of the staff are friendly too.

It is also kind of a pain to park and then get to your room as the parking garage is shared with a medical building. You must take an elevator in the parking garage to the main floor and then another elevator to your room.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank Carla C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, United States
1 review
5 of 5 bubbles Reviewed 13 October 2013

Extremely helpful staff made our visit to local MD Anderson stress free as possible. Will come again. Bell service very helpful part of trip with van to our clinic. Polite and curteous staff made it a nice place to return to at the end of a stressful day. Thanks.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Max M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisvlle, United States
2 reviews
3 of 5 bubbles Reviewed 5 October 2013

wake up sweating, the air conditonning is not on, all the water in the room is lukewarm and the icemachine on the floor does not work. Maybe not worth 250 bucks for an eight hour stay. it is modern, central , the front desk people are helpful.. but could have used a better night's sleep

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Houston Plaza/Medical Center

Property: Hilton Houston Plaza/Medical Center
Address: 6633 Travis St, Houston, TX 77030-1308
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#67 Romantic Hotel in Houston
#143 Business Hotel in Houston
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hilton Houston Plaza/Medical Center 3.5*
Number of rooms: 183
Official Description (provided by the hotel):
Hilton Houston Plaza/Medical Center hotel is located in the heart of the Texas Medical Center, the largest medical facility in the world, and is on the doorstep of Rice University. We offer complimentary shuttle service around the extensive medical center complex and surrounding areas.Our rooms and 720-sq.ft. suites provide views of the Houston skyline, and we host two onsite dining options for your breakfast, lunch and dinner needs. ... more   less 
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Also Known As:
Hilton Houston Plaza Hotel Houston
Houston Hilton

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