We felt that this did not meet the Hilton Name, the service could have been better. They did not have are room type correct along with insisting that we where in the correct room. After another employee walked by and over heard the conversation, she new immediately which room that we had reserved. Are bath tub did not work correctly so we ended up having to give are one year old showers instead of baths. The bell service during the week was very good, over the weekend it was not that great. The bed was had a piece of foam underneath the sheets, this definitely could have been better. I kind of felt that we where staying at a motel for then anything else. The employees do smoke outside near the entrance, so if your looking for a completely smoke free facility, beware. Overall it served its purpose for the weekend, for the price I don't know if we will stay here again or not. It is close to the hospitals and within walking distance which was nice. I would also make sure you are very clear if eating in the restaurant, they do misinterpet sometimes. The elevators where a little confusing, we could not get one to work and when we told the maintenance guys they just kind of looked at us and kept going. Finally after it opened back up, they came over and said you need to use the card for room in order to go up, but not all of the elevators require this.
- Official Description (provided by the hotel):
- Hilton Houston Plaza/Medical Center hotel is located in the heart of the Texas Medical Center, the largest medical facility in the world, and is on the doorstep of Rice University. We offer complimentary shuttle service around the extensive medical center complex and surrounding areas.Our rooms and 720-sq.ft. suites provide views of the Houston skyline, and we host two onsite dining options for your breakfast, lunch and dinner needs. ... more less
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- Also Known As:
- Hilton Houston Plaza Hotel Houston
- Houston Hilton