I stayed her on a business trip and the a/c unit was housed inside the bathroom and blew the air out the other side into the bedroom. This is fine, except that the a/c unit apparently didn't drain properly and there was mold, tons of mold, growing all along the wall in the bathroom where the a/c unit box met the wall. I can only imagine how much mold was growing inside that box if it was coming out along the wall. As soon as I discovered this, I checked out of this hotel.
Note that I am a Hilton Honors members and I have written both the Hilton Honors customer service as well as submitted a review to Hilton online and have received NO response at all from Hilton. Totally unacceptable.
Luckily I am not allergic to mold, but I can imagine that this could make someone who is very, very sick. This in not just gross, it's a health hazard and the fact that Hilton decides to not even acknowledge my complaints makes it that much worse.
I ended up staying at the Westin Galleria for the rest of my business trip and although it meant I had to commute to my office, I was glad to do so to get away from this property. If staying in Houston, do yourself a favor and check in someplace else if you value your health.
- Official Description (provided by the hotel):
- Located one mile from George Bush Intercontinental (IAH) Airport, take advantage of the complimentary airport shuttle to and from our DoubleTree by Hilton Hotel Houston Intercontinental Airport hotel. Feel at home in our spacious guest rooms, watch HDTV from the calm of your bed, or use WiFi access to stay connected. Upgrade to larger rooms with the choice of one king-sized or two double beds. Our accessible rooms are thoughtfully designed to ensure comfort. Start your day with Oakley's buffet breakfast or grab your favorite beverage at our Starbucks® coffee bar. Catch a game over drinks with the locals in Derrick's Saloon. Host any event on the doorstep of north Houston corporations such as ExxonMobil, United Airlines and Halliburton. Over 18,500 sq. ft. of meeting space accommodates corporate meetings, weddings and grand celebrations alike. Use our 24-hour business center with complimentary printing. Stay rejuvenated with our fitness room equipped with cardio machines and weights, outdoor pool, hot tub and quiet gardens. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travel Republic (UK), Odigeo, Ebookers and Hotels.com so you can book your Doubletree Houston Intercontinental Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Doubletree Houston Intercontinental Airport Hotel Houston
- Intercontinental Houston Airport
- Doubletree Houston Airport