Imagine a hotel where absolutely every staff person goes out of their way to be helpful. From check in to checkout everyone at this hotel, regardless of title, was eager to help. Looking to print a boarding staff? Someone from the kitchen not only pointed where but took me there. While waiting in the lobby for a ride, the concierge asked me if I needed assistance and had the valet notify me when the ride came. Meanwhile I drank Starbucks and stayed out of the cold and wet. I experienced this can do attitude across the board and very much appreciated. The hotel is in the Galleria area, near loads of shops and restaurants. The fitness center was excellent and the room and bed were perfect. Only minor grievance was the shower was smallish and 70's like. Given everything else was perfect, no big deal.
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- Also Known As:
- Jw Marriott Houston Hotel Houston
- Jw Marriott Hotel Houston
- Marriott Houston
- Houston Marriott