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“Pleasant”

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Omni Houston Hotel Westside
Ranked #40 of 504 Hotels in Houston
Certificate of Excellence
Woodbury, United States
1 review
“Pleasant”
5 of 5 bubbles Reviewed 25 November 2013

Pleasant, tranquil, clean and quite place. Good value and location. Pleasant staff. Nice hotel. Comfortable rooms. Safe hotel. Will definitively stay again and recommned to anyone on business who wants to relax after a busy day.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Shirley M R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,311 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Alvin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 22 November 2013

Did not live up to its reputation, being that it was my first time there i expected more and better service and friendlier staff. Check out was perfect but check-in was a hassle and some staff were very rude.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Eve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 20 November 2013

Hotel staff are friendly and welcoming, but this place smells like the giant fish pond in the lobby mixed with the vanilla air deodorizer they use in attempt to mask the fish/algae odor. The rooms are old and most smell moldy-musty. Beds are comfy but bathroom towels are worse than military issue.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Joey Erin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, United States
2 reviews
5 of 5 bubbles Reviewed 18 November 2013

This hotel is not only beautiful inside and the customer service outstanding...but if it's peace and quiet you want, this is the place to stay. The rooms are so quiet-it's my go-to get away heaven. I have stayed here solo for relaxation, on business with a conference, and with friends for a wedding, every time, excellent service, spacious rooms, comfortable beds and again....quiet sleeping.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 November 2013

I stayed at this hotel with a group of families traveling for a sporting event. The hotel was clean and comfortable and the prices were great. The kids had a great time feeding the fish in the hotel lobby. The staff was friendly and accomodating.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Kristopher Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Augusta, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 November 2013

Other than slow, small elevators(only two of three were working all week). There was no mini fridge in room and we had a need to refrigerate medicines. The mini bar is not necessary with a full bar available downstairs. We had a enjoyable stay and the staff was top rate. AC unit needed a diverter to control air flow.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Carmen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Brighton, Pennsylvania
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 14 November 2013

My husband and I stayed here for a week with a non-profit group called Helpingahero.org. Unfortunately, the airline lost our luggage. The hotel staff did everything in their power to make sure we had what we needed until our luggage was returned to us. One of the front desk employees even let us borrow her own personal cell phone charger for a day so we could charge our phones. They were amazing in every way and if we ever do come back to Houston, we will definitely stay in this hotel. If I had any complaint, it would be that it was so COLD in the hotel. There were times it was warmer outside at 8 am than in the hotel. You all might want to check that thermostat and turn it up a couple degrees because we all froze! Thank you!!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ljiljan385
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Houston Hotel Westside

Property: Omni Houston Hotel Westside
Address: 13210 Katy Fwy, Houston, TX 77079-1410
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotel in Houston
#22 Family Hotel in Houston
#25 Romantic Hotel in Houston
#48 Business Hotel in Houston
Price Range (Based on Average Rates): £
Hotel Class:4 star — Omni Houston Hotel Westside 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travel Republic (UK), TripOnline SA, Agoda, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Omni Houston Hotel Westside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Houston
Houston Omni

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