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“Omni Hotel -Westlake Houston”

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Omni Houston Hotel Westside
Ranked #40 of 515 Hotels in Houston
Certificate of Excellence
Perth, Australia
1 review
“Omni Hotel -Westlake Houston”
Reviewed 30 May 2014

Great customer service. Free transfers to and pickup from local Malls and restaurants. Comfortable bed and quality linen. Quality breakfast with a good range of choice. Very satisfactory for the business traveller. Quiet during the week. Avoid on long weekends as can get very noisy with children running up and down hallways yelling and making noise. The weekend I was there more than 100 rooms booked to local sports teams and their families. Extremely noisy.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Debra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,455 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (115)
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English first
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2014

Hotel is tucked away near Houston's Galleria Mall. Easy to find and rooms are clean and well kept. Room service was great. Lots of options and food was delivered quickly and was hot. Front desk also helped with signing up for the chain's loyalty program.

  • Stayed April 2014, travelled on business
    • Value
    • Location
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Helpful?
Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saginaw, Texas
2 reviews
Reviewed 28 May 2014

The hotel was clean with great service. The personal was excellent as being one that works in Customer Service, they were outstanding. The hotel in general was a bit on the older side but still very clean and modern looking. The indoor pond through the hotel was a great touch and with a fresh feeling around.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Eraldo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, United States
1 review
Reviewed 27 May 2014

We stayed at the Omni for a soccer tournament. Great rate for a very nice hotel. The koi ponds were a hit with the kids! Very clean and comfortable. Food was good. Only bad experience was when we could not order burgers/hotdogs by the pool. Were told we could order until 7:30, and at 7:25, chef told me he would not take my order. This was a great inconvenience for my family and the chef was not very nice about it. Other than that, I thought the staff was lovely and helpful.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Christine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weatherford, TX, United States
2 reviews
Reviewed 26 May 2014

Hotel was easy to locate. Self-parking was limited, until we discovered a second level to the self-parking facility, which provided ample parking. The lobby area, atrium and dining facilities were clean and well-presented. Staff were extremely helpful. Our room was clean, comfortable and quiet. There were many young families staying there for a youth soccer tournament, yet the room and hallway were quiet anyway. The business center was easy to locate on the main floor.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, United States
1 review
Reviewed 22 May 2014

Really enjoyed my stay here. Friendly staff, very relaxing environment after a busy day. Dining in the restaurant was very peaceful, food was GREAT! The gift shop/snack bar was well stocked and served Starbucks!! Our accommodations for the conference I attended were very good. Food and beverages were well stocked all the time. Food served was good. Loved the patio by the pond and the ducks were very entertaining and they love to be fed. Lots of fish both outside and the fountain/pond inside. I thoroughly enjoyed my stay, just wish it could have lasted a little longer.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Pamela O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 6 Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 May 2014

Got a great deal for a 1 night stay on a Friday night. This is an older property but maintained very, very well. The bathroom was a little on the small side, but otherwise no complaints at all. Had dinner in the restaurant -- a bit on the pricey side but the steak was delicious and prepared exactly as I ordered it. Splurged and got an Opera Cake for dessert -- heavenly.

The room was immaculately clean.

The fish pond that takes up a good portion of the first floor lobby was neat.

Staff was excellent -- addressed all my needs.

Didn't use the valet parking... parked in the garage and came in through the rear of the hotel. Makes for a long walk to the front desk, but no big deal.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Houston Hotel Westside

Property: Omni Houston Hotel Westside
Address: 13210 Katy Fwy, Houston, TX 77079-1410
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in Houston
#22 Family Hotel in Houston
#25 Romantic Hotel in Houston
#48 Business Hotel in Houston
Price Range (Based on Average Rates): £
Hotel Class:4 star — Omni Houston Hotel Westside 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Omni Houston
Houston Omni

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