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“good location”

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Hilton Houston NASA Clear Lake
Ranked #94 of 518 Hotels in Houston
GreenLeadersBronze level
Reviewed 1 December 2013

This hotel is well maintained, has a nice restaurant overlooking the lake, well kept grounds, friendly staff. The parking lot is large but has some slope in the front. It is located very near the Space center and within 15 min. of the Houston Cruise Terminal. There are restaurants nearby to the East. There are some water sports available in season. The beach is about 15 min.

Room Tip: THe lake front rooms do a have a nice view. The balcony is very small ,for standing only. Hiher room...
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  • Stayed: November 2013, travelled as a couple
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1  Thank larry h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yen M, Manager at Hilton Houston NASA Clear Lake, responded to this reviewResponded 19 December 2013

Dear Larry H,
I have shared all your comments with our staff and they are very grateful about your positive feedback! Our number 1 goal is customer satisfaction and we are happy to see that we accomplish just that during your stay. Please let us know if you need anything else.

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805 - 811 of 1,106 reviews

Reviewed 1 December 2013

Excellent location for doing business with NASA. Staff is consistently attentive and responsive. Executive lounge is a great place to relax and hold quiet business meetings. Alice at the front desk greeted me personally every time I walked by.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Scott A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yen M, Manager at Hilton Houston NASA Clear Lake, responded to this reviewResponded 19 December 2013

Dear Scott A,
Alice does an amazing job and I want to thank you for recognizing her hard work. Your comments are greatly appreciated! Please let me know if you need anything else.

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Reviewed 28 November 2013

The location of this hotel is nice, especially if you have a view of the water. Rooms were nice and clean. They did charge for internet which is ridiculous these days! Front desk staff was average, nothing special.
Ate supper in the restaurant and service was below standard. We were left waiting for a table, then had a shortage of cutlery and napkins but with no servers around we took them from a nearby table, plus they got my order wrong. Had the service been more attentive we would have had an after dinner drink but were left waiting too long.

  • Stayed: November 2013, travelled on business
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Thank SKKF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yen M, Manager at Hilton Houston NASA Clear Lake, responded to this reviewResponded 19 December 2013

Dear SKKF,
I’m very sorry that your stay was not hassle free. I have shared your comments with the entire staff and they are also very sorry that your stay was not what you expected. We hope to have the opportunity to provide future accommodations so we can redeem ourselves, since guest satisfaction is our number 1 goal. If you have any questions please feel free to contact me directly.

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Reviewed 27 November 2013

We visited the Clear Lake area to visit longtime friends. We wanted to stay on the lake. The view from the room was great. The service was good and the hotel was clean. The location was close to the Space Center and to the surrounding Clear Lake area. Since the space shuttle isn't flying anymore the area is a bit depressing.

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank morgan4141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yen M, Manager at Hilton Houston NASA Clear Lake, responded to this reviewResponded 19 December 2013

Dear Morgan 4141,
On behalf of the Hilton Houston NASA Clear Lake we want to thank you for all your feedback! It is great to know that you enjoyed your stay. We know you have many choices and we appreciate you choosing us during your trip to Houston. Please contact me directly if you need anything else.

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Reviewed 22 November 2013

I have stayed at this hotel around 6 times now. The staff are polite & courteous; rooms are a generous size and overall cleanliness is good. Although travelling on business this hotel would also be a good base for a leisure trip with its great location on the lake.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Julie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yen M, Manager at Hilton Houston NASA Clear Lake, responded to this reviewResponded 19 December 2013

Dear Julie N,
We greatly appreciate your loyalty to Hilton Houston NASA Clear Lake. Our staff is happy to know that you found them polite and courteous. I have shared all your comments with each appropriate department. I’m sure we will get the opportunity to see you very soon and please let me know if you need anything else.

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Reviewed 15 November 2013

We had a great stay at this hotel. The PH floor is wonderful with the balcony overlooking the water. We were fans of a 'different' hotel chain and were not satisfied with the service and tried this hotel on a whim. So glad we did. We will guests many times in the future.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Jerri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yen M, Front Office Manager at Hilton Houston NASA Clear Lake, responded to this reviewResponded 20 December 2013

Dear Jerri R,
AMAZING! Is such a great word to use to describe your stay! Hearing that makes us very happy. I have shared your comments with the entire staff and they are very grateful. We are also glad you decided to give Hilton another chance. Please let me know if you need anything else.

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Reviewed 14 November 2013

We were attending a wedding nearby and Used Hilton Honor points. We had heard the hotel was an older property and were not expecting much. What we were surprised to discover was a wonderfully redecorated hotel. The space center theme was fun and different. The rooms were nicely appointed with quality mattresses and linens. The view of the lake from the window was a surprise. The restaurant and lounge were excellent. The breakfast buffet was one of the best i have experienced and well worth the upgrade from continental breakfast. The staff was wonderful. The shuttle bus ran us down to Kemah and over to the wedding venue and was quick to pick us up again from both places. It made for a very pleasant weekend get away.

  • Stayed: October 2013, travelled as a couple
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Thank parrottheaded
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yen M, Manager at Hilton Houston NASA Clear Lake, responded to this reviewResponded 20 December 2013

Dear Parrottheaded,
We are very glad to hear that you enjoyed every aspect of your stay. Our goal is to provide excellent customer service and we are happy to see that we accomplished just that during your stay. We look forward to have the opportunity to serve you again in the near future. Have a great day!

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Additional Information about Hilton Houston NASA Clear Lake

Address: 3000 Nasa Pkwy, Houston, TX 77058-4322
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Green Hotel in Houston
#50 Romantic Hotel in Houston
#81 Business Hotel in Houston
Price Range: £79 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Houston NASA Clear Lake 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
Our beautiful Clear Lake hotel boasts some of Houston hotels most breath-taking views. One of the best hotels near Houston, we pride ourselves on our service, recreation and access to water sports. Located only yards from the NASA Space Center, enjoy Houston's only waterfront hotel. Just 20 minutes from William P. Hobby Airport, this hotel lets you make the most out of your time in the area. Stay productive thanks to the 24-hour business center or get some work done from the comfort of your guest room thanks to the wireless internet access. All rooms and suites combine comfortable furnishings and signature beds with modern technology and impressive water views. Work out in the modern fitness center or swim in the outdoor pool. Relax with a poolside cocktail under the warm Texan sun with lake views or head to Luna restaurant for delicious cuisine in elegant settings. A range of 18 flexible function rooms include intimate boardrooms and grand ballrooms, offering space for up to 600 attendees. ... more   less 
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Also Known As:
Hilton Houston Nasa Clear Lake Hotel Houston
Hilton Hotel Houston
Houston Hilton

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