I've stayed here on my annual business trips. And the rooms are comfortable but I wish refrigerators were standard for all rooms. The only dining choices are the bar and restaurant and room service which is not 24 hours. I came in from a long flight and called at 11am requesting for a choice off the "all day dining" menu which was from 11am - 11pm. After several (I really mean "several"!) rings for room service someone finally answered and I requested for a meal. She said you can't order right now you have to wait til noon! But menu in room says 11am! She says it's Sunday! But there was no indication on what days this "all day dining" applied to! I was so frustrated! And this hotel location you wouldn't want to walk out and find a restaurant because 1) there isn't any close enough to hotel and 2) this is Greenspoint! NOT a very safe neighborhood to be taking a stroll.
WiFi service is very slow. I can't even FaceTime with my family because I keep getting disconnected! It is NOT a reliable connection.
Well, that was my first day here and I have 5 more days to stay. I notice every year that I've stayed here the phone calls to room service or front desk or even operator remain consistent and that is it takes SEVERAL rings before anyone picks up!
Maybe they are understaffed here, I don't know but the company I work for has several employees staying here and I feel that the staff may not treat us as well as other customers.
- Official Description (provided by the hotel):
- The Hyatt Regency North Houston invites guests to rest comfortably. Ideally situated in the heart of the North Houston business and medical district, our hotel provides easy access to George Bush Intercontinental Airport (IAH) as well as Houston's most popular area attractions and major businesses. While lodging in Houston, Texas, hotel guests can enjoy visiting exciting attractions such as Houston's Downtown Aquarium and the Toyota Center. Less than ten miles from our Houston accommodations, travelers can also visit Splashtown Water Park or attend a horse race at the famous Sam Houston Race Park. Business travelers can appreciate our North Houston hotel's location near the Greenspoint Business District. Nearby corporations include Halliburton Energy, Smith International and Baker Hughes. Our hotel also offers over 27,000 sq. ft. of meeting space along with high-speed Internet access to accommodate our guests' business needs. During your visit, we hope you can take advantage of our Houston hotel's free airport shuttle from the Houston Airport. Relaxing amenities include an outdoor, tropically-landscaped swimming pool, a 24-hour business center, fitness center and a full-service restaurant. ... more less
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- Also Known As:
- Crowne Plaza Houston North - Greenspoint Hotel Houston