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“Night out”

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The Lancaster Hotel
Ranked #1 of 518 Hotels in Houston
Certificate of Excellence
Reviewed 18 August 2014

My wife and I decided to have a night out to celebrate my birthday. The hotel staff were all very nice and accommodating. We had dinner in their restaurant which was especially nice because it was not crowded on a Friday night. The rooms were very clean, the bed was comfortable and we had a nice view of the downtown area. We would recommend the Lancaster for a nice weekend getaway, I hear that it is a lot less crowded on the weekends for those of you looking for a quiet reclusive retreat.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank toddo55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LancasterManagement, Manager at The Lancaster Hotel, responded to this reviewResponded 18 August 2014

We are so glad you enjoyed your stay!

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1,094 - 1,100 of 1,501 reviews

Reviewed 16 August 2014 via mobile

I can't tell you how wonderful it is to arrive at our destination and feel like we're home. I don't even bother to pack our pillows.

Our arrival begins with the valets and waitstaff escorting us in and to our room. You cannot carry anything, they take it for you. From "welcome back ma'am" and "let me get that for you", to "thank you for coming" & "we look forward to seeing you next time."

We returned to the Lancaster after a long day at Methodist Hospital to a beautifully appointed room. A beautiful cheese & fruit plate was on the desk.

From the moment we got to the Lancaster the staff anticipated our every need. We had breakfast at The Bistro, a lovely, cozy, restaraunts just off the lobby. The breakfast buffet is a gift from The Lancaster. We chose from eggs, bacon, sausage, pan fried potatoes, french toast, pastries, muffins, fresh fruit, and muesli. Oh my, the muesli, so wonderful!.

No matter the reason for our trip, suffice to say, barring that they could get booked up (after all they are in the Arts District and directly across from Houston's famed Alley Theater) we would be hard pressed to stay anywhere else. Thank you, Lancaster!

Stayed: August 2014
1  Thank NinaBolla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LancasterManagement, Manager at The Lancaster Hotel, responded to this reviewResponded 18 August 2014

Thank you for the wonderful comments! We are so glad that you can visit Houston and come back to a clean and comfortable room. It is an honor to serve you and we hope to see you again!

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Reviewed 11 August 2014

The Lancaster opened its doors for us and welcomed two weary travelers inside last Friday night. Our room was immaculately clean and the beds were more comfortable than mine at home. The room had extra blankets available in the closet - and those were FABULOUS. Bathroom fixtures were new, but with an antique twist and absolutely gorgeous!!! Room service delivered morning coffee on a silver tray with pastries on time and within budget. Anyone searching for the comforts of home in Houston, Texas should stay here. The property is spotlessly clean and extremely quiet. Food in the Bistro is fresh and delicious. We returned completely empty plates at each meal. Parking/valet staff was kind and courteous, and they drove us to our venues in the hotel's lovely white Suburban.
Civilized, clean, hospitable and homey are how we describe The Lancaster after our first stay there. Please, may we move in and stay forever?
Moira Rankin Cooper, Attorney at Law

Room Tip: We occupied a room with two queen-sized poster Rice Cherry styled beds. Great for a family. This i...
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  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Moira C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LancasterManagement, Manager at The Lancaster Hotel, responded to this reviewResponded 13 August 2014

Thank you for your comments and feedback. We are glad that you experienced our cozy beds and quiet rooms, as we just installed soundproofing in all of our rooms. We know we will be seeing you again in the future!

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Reviewed 6 August 2014

My family stayed here for a wedding at the nearby Crystal Ballroom. We had the king rooms which were spacious with comfortable beds and a small sitting area. The bathrooms were fully appointed with good water pressure. The room and the entire hotel was very clean and the staff very friendly. We loved the wine happy hour offered Monday thru Thrusday and the buffett breakfast in the Bistro every morning was hot and delicious. The Bistro is a bit small and was very crowded for breakfast, but the staff was very prompt to clear off tables, enabling more guests to be seated. The rooms have a mini frig and a safe in the closet. The closets were a bit small and needed more hangars. Parking is valet as you would expect in a downtown location with limited parking. The hotel is across the street from the theaters and very close to several restaurants and bars. They offer a shuttle service within a 3 mile area of the hotel which was very convenient. They do not offer service to the airports, with George Bush International being about 30 minutes away, and Hobby Airport being 15-20 min away. We enjoyed our stay at this lovely boutique hotel and would highly recommend it to anyone wanting to stay downtown.

Room Tip: The corner rooms are a little larger. The suites offer a private bedroom with a separate sitting ar...
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LancasterManagement, Manager at The Lancaster Hotel, responded to this reviewResponded 11 August 2014

Thank you for the comments and feedback. As you know, we are very close to the Crystal Ballroom and we host a number of guests that attend weddings there. We are so glad that you found the rooms to be clean, our staff friendly, and the buffet to be delicious. We hope to serve you again soon! -Michelle M., Sales Mgr.

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Reviewed 5 August 2014

I have to hand it to this hotel. I would guess it is not easy to maintain and upkeep an older hotel. But much to the credit of the staff, it'd be hard to tell. Diane answered the phone courteously and promptly when I called to book a room. She was well mannered and humorous while we chatted about the rates. She even recognized that my wife and I were there for our first wedding anniversary. Kudos to her.

The building appears to be well maintained. There are not any visible signs of aging other than the obvious style of the building. Not sure when it got updated, but it looks great. An obvious choice for a upper value business or personal stay.

My wife had no complaints. I watched her smile as we walked into the room. (We have never really stayed at a nicer hotel together). If she had to pick anything negative, it would be that the beautiful bathroom floor was cold. Sorry Lancaster, guess you can't win them all. I too was amazed by this hotel. There was no eeriness that older hotels sometimes get. Honestly the update to this place worked wonders. My only negative was the shower head. It sprayed out in four powerful jet streams, and was less of a shower and more of a firehouse. (Sorry just being dramatic). But shower head aside, this place is awesome. Splurge just a little and you will not be disappointed.

Stayed: August 2014, travelled as a couple
1  Thank runge_sean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LancasterManagement, Manager at The Lancaster Hotel, responded to this reviewResponded 11 August 2014

Congratulations on your recent anniversary. It was our pleasure to have you stay with us during a momentous occasion and we are so thrilled that you loved your stay! The hotel was completed renovated in 2013 and has a wonderful balance of modern amenities and classic decor. We hope to see you again! -Michelle M., Sales Mgr.

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Reviewed 4 August 2014

I initially chose the Lancaster for the location, but I keep coming back because it is a very pleasant hotel to stay in. The staff are friendly and the rooms are nice and cozy. The rooms are on the small side, but large enough for my wife and I to stay in without getting in each others way. The air conditioning is always cold and the water pressure in the shower is powerful. I would spend an hour in the shower if I could. The staff knows the neighborhood very well and was able to recommend a great little dive bar for late night fun that suited my wife I perfectly.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Shawn1677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LancasterManagement, Manager at The Lancaster Hotel, responded to this reviewResponded 5 August 2014

We are so very glad that you had a wonderful time during your stay. Our staff strives to ensure that you have a favorable stay and their knowledge of downtown and the surrounding area is unmatched. We are continually working to provide the best service, from the water pressure, to the clean rooms, we hope to provide the very best! -Michelle M., Sales Mgr.

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Reviewed 4 August 2014

The staff couldn't be any nicer. Cozy and friendly environment, with a wine happy hour. Everything is clean and well maintained. Business center is useful. Gym is 2 blocks away. Safe and convenient location.

  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LancasterManagement, Manager at The Lancaster Hotel, responded to this reviewResponded 5 August 2014

We are so glad that you enjoyed your recent stay. Guest really love the daily gym pass to a full service gym just 2 blocks away, one of several amenities we offer here. You also mentioned our hosted wine hour which is an opportunity where we get to know our guests. Thank you for the feedback! -Michelle M., Sales Mgr.

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Additional Information about The Lancaster Hotel

Address: 701 Texas St, Houston, TX 77002-2712
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Houston
#1 Luxury Hotel in Houston
#4 Business Hotel in Houston
#6 Family Hotel in Houston
Price Range: £140 - £866 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lancaster Hotel 4*
Number of rooms: 93
Official Description (provided by the hotel):
Recently accepted into the Historic Hotels of America with Stately elegance and Outstanding service in a Historic Downtown location with Luxurious accommodations. These are the hallmarks of The Lancaster hotel. Here at The Lancaster Hotel in Downtown Houston, Texas, classic luxury and a grand tradition of hospitality blend perfectly with modern technology and warm, personalized service. Our stylish boutique hotel combines classic modern design, pampering services, amenities and superior comfort to exceed the expectations of the discriminating business or leisure traveler. The Lancaster is perfectly situated in Houston’s theater district near all the entertainment in downtown Houston, including Houston’s finest culinary, cultural and entertainment destinations. Experience luxurious comfort in our 93 tastefully appointed guest rooms and suites designed with the amenities and ambiance you have come to expect from a luxury boutique hotel. Unwind in the plush comfort of down duvets and feather pillows, Crabtree & Evelyn toiletries, plush bathrobes; complimentary wireless high-speed Internet, complimentary courtesy car service to nearby attractions and businesses and much more. Relax with the knowledge that we are completely at your service. ... more   less 
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Also Known As:
The Lancaster Hotel Houston
Lancaster Hotel Houston
Lancaster Houston

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