We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Lancaster Hotel
Ranked #1 of 517 Hotels in Houston
Certificate of Excellence
Reviewed 27 August 2014 via mobile

This the perfect hotel for business purposes in down town Houston. The rooms are really confortable, and the hotel staff is really committed to guest satisfaction. Its well equipped both to rest or to work in the room.

Stayed: August 2014, travelled on business
Thank Angel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LancasterManagement, Manager at The Lancaster Hotel, responded to this reviewResponded 28 August 2014

We hope to remain your preferred hotel when your business brings you to Houston. Thank you for the comments and feedback. We look forward to seeing you again!

Sincerely,

Michelle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,505)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,091 - 1,097 of 1,505 reviews

Reviewed 26 August 2014

Visited Houston for business reasons. Some potential customers recommended we stay here. We stayed here for 4 nights before returning home.

Surprisingly the building was built from I think 1929, and has been well maintained. The place is clean, kept maintained. staff are attentive, and most important, the wifi throughout the hotel was most excellent!

Rooms were spacious and very comfortable and cleaned everyday. Breakfast was omlette sausages bacon cereal, more or less the same everyday. It tasted good. Also having the lovely staff there to serve.

Lancaster is great for business location, but i was told that most activites happen outside of downtown.

  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank romeolo888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LancasterManagement, Manager at The Lancaster Hotel, responded to this reviewResponded 28 August 2014

The Lancaster Hotel has been owned and operated by the same family since 1926. In fact, our owner's Great-Grandfather, Michele DeGeorge, was the original builder. We strive to provide exceptional customer service each and every day and we hope to serve you again in the future.

Sincerely,

Michelle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014 via mobile

My husband and I stayed at The Lancaster to celebrate our anniversary. The suite was lovely with beautiful decor and an extremely clean bed and bathroom. We were so impressed with the friendly staff and all of the details of this quaint hotel. We will definitely be back! It was nice to find that there were so many restaurants and entertainment within walking distance.

Stayed: August 2014, travelled as a couple
2  Thank BranBrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LancasterManagement, Manager at The Lancaster Hotel, responded to this reviewResponded 28 August 2014

Happy anniversary to you and your husband! We are thrilled that you chose The Lancaster for your special day. We hope to welcome you again in the future!

Sincerely,

Michelle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

We love to celebrate our anniversaries with a stay at the Lancaster. Everything about this hotel is charming. It has it all - location, an amazing restaurant, and beautiful rooms. No detail is missed. You feel relaxed from the moment you arrive. We love staying here.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Heather L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LancasterManagement, Manager at The Lancaster Hotel, responded to this reviewResponded 28 August 2014

Thank you for your comments and feedback. How kind of you to give us the label of "your favorite Houston hotel!" Congratulations on your recent anniversary. Thank you for letting be part of your special weekend.

Sincerely,

Michelle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

The Lancaster Hotel is a charming old hotel which has been updated but has not lost its charm. Located within walking distance to the theater it is a great end to a wonderful evening out. The rooms are very comfortable without being overdone. Very neat and tidy. The linens and bed are wonderfully soft and inviting. The staff are very warm and welcoming. A wonderful place to spend the weekend even if you live in town. You will feel very pampered.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Dora R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LancasterManagement, Manager at The Lancaster Hotel, responded to this reviewResponded 21 August 2014

It is our joy to pamper our guests! Clean and tidy rooms are a priority here at The Lancaster, as well as providing the very best customer service in the industry! Come back and see us.

Kind Regards,

Michelle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

We booked the Lancaster hotel after we discovered it for our wedding night hotel. (My husband's name is Lancaster, so we thought it would be fitting.)

We absolutely loved our stay at the Lancaster. All the staff was overly friendly and courteous. They went above and beyond to ensure our stay was perfect. We arrived to our suite with a bottle of champagne and chocolates with a note from the owner thanking us for our stay. They were very accommodating when we needed a ride the next morning from our hotel to the airport. We didn't have to think twice about it. The nice man working the front desk ensured us that he would be calling that night (midnight) to confirm all travel plans. The next morning we left my wedding dress and my husband's tux for our mom to pick up. We didn't have hangers, but the front desk quickly found a way for us to hang up out important clothing while they waited for our mothers.

When we arrived we went to the hotel bar for a night cap. The bartender was so nice and friendly. The drinks he made for us were delicious. I requested a drink he had never heard of (I get that a lot with my specialty drink I like), however I rattled of the ingredients and he quickly made his version of it, which was by far the best I have ever had.

Our room was very clean and had the most up scale touches. For how are room looked we couldn't believe what we were paying. It was such a great price for how magnificent the room and views were.

We definitely enjoyed our stay at the Lancaster and we will be back soon.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Samantha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LancasterManagement, Manager at The Lancaster Hotel, responded to this reviewResponded 21 August 2014

Congratulations on your marriage! We are so glad to be a part of your special day and we wish you all the very best together! Thank you for the wonderful review and we hope to see you again.

Kind Regards,

Michelle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

Ok, it is a bit pricey- but you get a nice breakfast and lux bedding. The lady who helped us when we arrived ( J-E-N-N-Y, she spelled it for us.) was awful. Scattered, couldn't find our reservation ( I offered my paperwork, but insisted we wait 15 minutes while she fails to find it.) told us the wrong check out time. Really, it was like she couldn't be bothered. But she did get a cork screw delivered to our room, so she is almost forgiven.
The hotel is great, there is no "self-guided tour", just a pamphlet to read about it. I asked, because I am a history buff. No dice.
We had a lovely breakfast buffet in their little cafe/bar and we were able to walk to the James Hall for our concert- and watch the artists interact with fans, because we were on the back side.
Valet parking made it easy to get in and out and the area is very safe. Very clean and just overall very nice.
Even with the J-E-N-N-Y thing, we would stay again. The Monday guy was much more on top of his game. If he had been our first impression, my overall review might be different.
Aside from the personnel stuff, it is lovely.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Trish L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LancasterManagement, Manager at The Lancaster Hotel, responded to this reviewResponded 21 August 2014

Thank you for your comments and feedback. We take guest comments very seriously and we will certainly investigate the issues mentioned below. I invite you to contact me directly at 713-237-2753 to provide any further details. Thank you for choosing The Lancaster Hotel.

Regards,

Michelle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Houston hotels
Downtown
JW Marriott Houston Downtown
Downtown
The Whitehall Houston
The Whitehall Houston
#8 of 517 in Houston
561 reviews
Show Prices
Show Prices
Show Prices
Great Uptown
Hotel Granduca Houston
Hotel Granduca Houston
#4 of 517 in Houston
878 reviews
Downtown
Four Seasons Hotel Houston
Show Prices
Show Prices
Show Prices

Been to The Lancaster Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Lancaster Hotel

Address: 701 Texas St, Houston, TX 77002-2712
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Houston
#1 Luxury Hotel in Houston
#4 Business Hotel in Houston
#5 Family Hotel in Houston
Price Range: £173 - £279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lancaster Hotel 4*
Number of rooms: 93
Official Description (provided by the hotel):
Recently accepted into the Historic Hotels of America with Stately elegance and Outstanding service in a Historic Downtown location with Luxurious accommodations. These are the hallmarks of The Lancaster hotel. Here at The Lancaster Hotel in Downtown Houston, Texas, classic luxury and a grand tradition of hospitality blend perfectly with modern technology and warm, personalized service. Our stylish boutique hotel combines classic modern design, pampering services, amenities and superior comfort to exceed the expectations of the discriminating business or leisure traveler. The Lancaster is perfectly situated in Houston’s theater district near all the entertainment in downtown Houston, including Houston’s finest culinary, cultural and entertainment destinations. Experience luxurious comfort in our 93 tastefully appointed guest rooms and suites designed with the amenities and ambiance you have come to expect from a luxury boutique hotel. Unwind in the plush comfort of down duvets and feather pillows, Crabtree & Evelyn toiletries, plush bathrobes; complimentary wireless high-speed Internet, complimentary courtesy car service to nearby attractions and businesses and much more. Relax with the knowledge that we are completely at your service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, TripOnline SA, Hotels.com, Ebookers, Evoline ltd and 5viajes2012 S.L. so you can book your The Lancaster Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Lancaster Hotel Houston
Lancaster Hotel Houston
Lancaster Houston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing