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Sleep Inn & Suites Bush Intercontinental Airport IAH East
Ranked #17 of 35 Hotels in Humble
Missouri City, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Hotel”
Reviewed 1 April 2014

Great location. Clean nice and great customer service. Looks like a brand new Hotel. Surely would be back for my next stay for my next trip to Houston. Its a plus that they have a free shuttle which is every 30 min to and from Airport.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Guiernins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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135 reviews from our community

Traveller rating
    48
    34
    24
    10
    19
See reviews for
34
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Denver, Colorado
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2014

This hotel backs up to a dog kennel with barking dogs. They are inside between 830pm and 700am. Sleeping past 700 is not an option. Furthermore, if you want to move to a quiet room, you must pay an upgrade fee to move across the hall. My roomed smelled stale and like mold. No customer service at this place. You may not cancel your reservation if you are not satisfied with your quarters. Front desk employee had flat affect, no negotiation skills, or customer service skills.

Room Tip: You must pay for a quieter room. Do not expect service. I would not recommend this place for busines...
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank CPM88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grande Prairie, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 March 2014

Good clean rooms, good breakfast, staff could be a bit more friendly and more knowledgeable about the area, their ATM was out of order but she did not know where there were any more around the hotel. There was a smell of cigarette smoke in the hallway of a no smoking floor.



  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank JagXKR01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Cayman
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 March 2014

Had a 10 hour overnight layover in Houston, and I booked the Sleep Inn specifically for their 24 hour airport shuttle as I had to be at the airport by 5:30 am. Many hotels offer free shuttle starting at 6am... so the fact that Sleep Inn offers it regularly around-the-clock is a definite bonus.

The shuttle is offered by 'Rocket Parking' located near the hotel, and the bus arrived within 5 minutes of exiting the airport, and took me quickly to the hotel. Friendly driver, and a pleasant front-desk agent as well. I got a basic, clean king-room with a nice flat screen TV. Nothing special about the room, but it was clean and comfortable.

There is a Sonic & Waffle house a half-block away, and a gas station store across the street.

Return shuttle to the airport was prompt and convenient.

I would recommend the Sleep Inn for anyone needing efficient airport transportation (24 hours a day) and a clean, comfy room.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank JerkChicken345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin TX
Level Contributor
116 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 8 March 2014

My wife and I got stuck in Houston after a canceled flight and United put us in this place. I thought it would be another mediocre airport hotel. In fact everything was perfect. The airport shuttle was immediate and quick. The check in lady was excellent both on the phone from the airport and at check in. The room was spotless (I have no idea what the mold report was about in another review). The room was great with new excellent furniture - kind of classy actually - and the bed so comfortable. The bathroom was beautiful. Breakfast was excellent (continental) and the ride to the airport was fine too. Altogether we were delighted and wish we could have gotten a later flight and had a long sleep in.

  • Stayed January 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank PeterPakChong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 March 2014

This is the second time we stayed at this hotel. Our main reason was to be close to the airport. Though we didn't need to use it, they do offer airport shuttle. The room was very clean and nicely decorated. The bed was extremely comfy! Breakfast was good. The young lady at the front desk was pleasant and helpful.

If you drove and would like to escape to a wonderful park setting about 10 minutes away, head to Jesse H. Jones Park and Nature Reserve. It has wonderful trails, bird feeders, a picnic area and education building. We will stay at this hotel anytime we are in the Houston area!

Room Tip: Our king suite room faced the front of the hotel and we experienced next to no traffic noise.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Lizkcbrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwalk, Iowa
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 January 2014

My husband and I stayed here one night when we missed our flight home. It had been a harrowing day, we were exhausted and close to 11pm. The airline sent us to this hotel and we could not have been happier (except if we had gotten home!). The front desk person was an absolute savior on every level. She was extremely kind and sympathetic with our plight. She suggested restaurants, gave us all of the amenities and helped with everything.

The bed was comfortable and the room was nicely decorated. It was also very quiet which we appreciated. The breakfast was good, nothing spectacular. I appreciated the fruit which I could take with me on the first shuttle to the airport.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sleep Inn & Suites Bush Intercontinental Airport IAH East

Property: Sleep Inn & Suites Bush Intercontinental Airport IAH East
Address: 18150 McKay Dr, Humble, TX 77338-5503
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Humble
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 35 Hotels in Humble
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Sleep Inn & Suites Bush Intercontinental Airport IAH East 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
The Executive Experience at an Everyday Price. "BRAND NEW" modern conveniences and upgraded features desired by the discerning business traveler, all at a price designed to reduce your bottom line. Once here, you can expect to enjoy: Pillow top Mattresses, Refrigerators, Microwaves, Coffee-Makers, AM/FM Alarm-Clock Radios, Hairdryers, and Full Ironing Boards/Irons in All Rooms FREE Wireless High-Speed Internet Access for Lightning Fast Connections FREE Fitness Center FREE USA TODAY FREE Continental Breakfast with Hot Waffles FREE Hot Beverage Area - Available 24/7 FREE 24-hour Business Center with Computers and Complimentary Printing FREE LCD 32" Flat screen with remote FREE Local Calls Access to Copy and Fax Services Outdoor Pool Outdoor Hot Tub Spacious Lobby/Breakfast Area FREE AIRPORT SHUTTLE FREE PARK & FLY ... more   less 
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