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Sleep Inn & Suites Bush Intercontinental Airport IAH East
Ranked #15 of 35 Hotels in Humble
USA
Level Contributor
261 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Bed bugs”
3 of 5 bubbles Reviewed 8 July 2014

As we missed our flight the airline gave this hotel for the night stay. The main desk was helpful and check in was breeze as all the paper work was already done. The rooms are big and have microwave and fridge.Our room had two fridge not sure why :).
My main complain with the room we stayed is that there are bed bugs and my kids back pretty bad with the bites.
i wont be recommending this hotel or staying again.

Room Tip: Make sure that you change the room is bed bugs are suspected on your bed inspection.
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  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
Thank Traveller_4m_Krypton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

129 reviews from our community

Traveller rating
    48
    33
    22
    9
    17
See reviews for
33
39
12
19
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Wren, OH
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 23 June 2014

After reading a handful of bad reviews about this property, my husband and I decided to give it a try MAINLY because we had a 10 hour layover and they offered a free shuttle service to and from the airport. The only pleasant experience about this place was the nice man driving the shuttle. Upon arrival, the man at the front desk asked us what time we would like our wake-up call. That wake-up call never came, there was no alarm clock in our room, and the lady at the front desk in the morning at check-out was not very friendly. Luckily, we used the alarms on our phones. The cleanliness of this place is questionable. What appeared to be pizza sauce stains adorned the bedskirt and our sheets looked like there were mascara smears on them. In the bathroom, the caulking around the edge of the bathtub was black from mold and there was a single strand of hair on one of the bath towels. My husband was mostly angry about how tiny the pillows on the bed were. They were so small, the pillowcases were folded over in half. Not very comfortable. I would have honestly rather slept at IAH and saved the $110 for the few hours we were there! Go somewhere else!

  • Stayed June 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank H3613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NZ
Level Contributor
649 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 245 helpful votes
4 of 5 bubbles Reviewed 30 April 2014

Served it's purpose nicely after a 21 hour air journey and tired as one can imagine. Got a decent night's rest on a comfortable clean bed. WiFi worked ok. Shower was good. breakfast is very basic and high on the sugar count nary a piece of fruit in sight..are you watching mr. manager? shuttle to / fro by rocket parking is really good and efficient. never heard the barking dogs mentioned by other review. the kennels are there at the back, but not an issue for this traveller

  • Stayed April 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank r s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missouri City, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 April 2014

Great location. Clean nice and great customer service. Looks like a brand new Hotel. Surely would be back for my next stay for my next trip to Houston. Its a plus that they have a free shuttle which is every 30 min to and from Airport.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Guiernins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 28 March 2014

This hotel backs up to a dog kennel with barking dogs. They are inside between 830pm and 700am. Sleeping past 700 is not an option. Furthermore, if you want to move to a quiet room, you must pay an upgrade fee to move across the hall. My roomed smelled stale and like mold. No customer service at this place. You may not cancel your reservation if you are not satisfied with your quarters. Front desk employee had flat affect, no negotiation skills, or customer service skills.

Room Tip: You must pay for a quieter room. Do not expect service. I would not recommend this place for busines...
See more room tips
  • Stayed March 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank CPM88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grande Prairie, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 21 March 2014

Good clean rooms, good breakfast, staff could be a bit more friendly and more knowledgeable about the area, their ATM was out of order but she did not know where there were any more around the hotel. There was a smell of cigarette smoke in the hallway of a no smoking floor.



  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank JagXKR01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Cayman
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 19 March 2014

Had a 10 hour overnight layover in Houston, and I booked the Sleep Inn specifically for their 24 hour airport shuttle as I had to be at the airport by 5:30 am. Many hotels offer free shuttle starting at 6am... so the fact that Sleep Inn offers it regularly around-the-clock is a definite bonus.

The shuttle is offered by 'Rocket Parking' located near the hotel, and the bus arrived within 5 minutes of exiting the airport, and took me quickly to the hotel. Friendly driver, and a pleasant front-desk agent as well. I got a basic, clean king-room with a nice flat screen TV. Nothing special about the room, but it was clean and comfortable.

There is a Sonic & Waffle house a half-block away, and a gas station store across the street.

Return shuttle to the airport was prompt and convenient.

I would recommend the Sleep Inn for anyone needing efficient airport transportation (24 hours a day) and a clean, comfy room.

  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank JerkChicken345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sleep Inn & Suites Bush Intercontinental Airport IAH East

Property: Sleep Inn & Suites Bush Intercontinental Airport IAH East
Address: 18150 McKay Dr, Humble, TX 77338-5503
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Humble
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 35 Hotels in Humble
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Sleep Inn & Suites Bush Intercontinental Airport IAH East 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
The Executive Experience at an Everyday Price. "BRAND NEW" modern conveniences and upgraded features desired by the discerning business traveler, all at a price designed to reduce your bottom line. Once here, you can expect to enjoy: Pillow top Mattresses, Refrigerators, Microwaves, Coffee-Makers, AM/FM Alarm-Clock Radios, Hairdryers, and Full Ironing Boards/Irons in All Rooms FREE Wireless High-Speed Internet Access for Lightning Fast Connections FREE Fitness Center FREE USA TODAY FREE Continental Breakfast with Hot Waffles FREE Hot Beverage Area - Available 24/7 FREE 24-hour Business Center with Computers and Complimentary Printing FREE LCD 32" Flat screen with remote FREE Local Calls Access to Copy and Fax Services Outdoor Pool Outdoor Hot Tub Spacious Lobby/Breakfast Area FREE AIRPORT SHUTTLE FREE PARK & FLY ... more   less 
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