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Hampton Inn Houston/Humble-Airport Area
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Reviews (365)
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All reviewsfront deskgreat hotelroom was cleanshopping and restaurantswould definitely stay here againplace to stayeasy accessa great staynext morningfree breakfastparking lothighwayairporthoustonshuttleinnsmall
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211 - 216 of 365 reviews
Reviewed 21 July 2014 via mobile

We stayed at the Hampton Inn, because my husband is a Hilton Honors member. We got two rooms. Our King room was clean, and nice, and everything that we would expect from a Hilton hotel. The double room, however, was something entirely different. It said non-smoking in the door--but smelled like smoke, and old lady perfume. The room was just gross. And our rooms were the SAME price, on the SAME floor. (Only a hallway apart.) the front desk girl was also curt, & rude to my husband, my 18 yr old son, and myself--on 3 separate occasions. There was no "thank you for staying ", or smile...and barely any eye contact. My husband travels to Houston a lot...We won't be returning to this hotel--at any rate.

Stayed: July 2014
Thank momtomonkeys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Public Relations Manager at Hampton Inn Houston/Humble-Airport Area, responded to this reviewResponded 2 March 2018

We're sorry we didn't provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at Hampton Inn and your satisfaction is important to us. Thank you again for your feedback, and we hope you'll give us another opportunity soon to make you stay the best it can be.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

This is by far the best place to stay in Humble. We stay at this hotel (as long as availability exists) every time we are in Humble. Great service, quiet and clean rooms. Very nice. Close to shopping and dining.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Leland M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Public Relations Manager at Hampton Inn Houston/Humble-Airport Area, responded to this reviewResponded 1 March 2018

Thank you for taking the time to share your awesome experience at the Hampton Inn Humble with others on TripAdvisor. We greatly appreciate your business and your recommendation. We look forward to serving you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

The staff at this location are AWESOME! They are there to help you in any way they can. The facility and rooms are clean and up to date. Also, this location is near great shopping and lots of restaurants! It's also close to the airport. This is a great hotel!

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Hampton
Thank Tammy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Public Relations Manager at Hampton Inn Houston/Humble-Airport Area, responded to this reviewResponded 1 March 2018

Thank you for letting us know that we exceeded your expectations! We appreciate you staying with us and we look forward to serving you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

Excellent staff, very professional. The driver who picked me up at the airport was very helpful too. The staff was friendly and the comfort of my room. was good. I did check out early, but my stay at the Hampton Inn was very productive.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hampton
Thank Guillaume B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Public Relations Manager at Hampton Inn Houston/Humble-Airport Area, responded to this reviewResponded 1 March 2018

Thank you for taking the time to provide feedback regarding your recent stay with us. As service is our top priority, I am pleased to hear that we met your expectations. We look forward to welcoming you back on your next visit to Humble.

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Reviewed 3 July 2014

Fantastic service, hot delicious breakfast, great beds, all personnel were outstanding. Always love Hampton Inns and Suites!!!! Will always be my first choice when I am traveling!!!!! Will recommend this hotel to all my friends!!!!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank 816henryk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Public Relations Manager at Hampton Inn Houston/Humble-Airport Area, responded to this reviewResponded 1 March 2018

Thank you for taking the time to compliment our great location as well as our clean, spacious rooms. I am so happy that we could accommodate you during your stay in Humble. Our staff hopes to welcome you back to our hotel again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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