Pros: The staff is very friendly and accomodating. I had a shuttle issue and the driver accompanied me in to talk to the desk clerk so it didn't happen to someone else. They both were very apologetic. I also had a minor maintenance problem and a very friendly housekeeper took care of it. Due to my inconveniences, the clerk issued me a voucher for Priority Club points without me even asking. Close to airport - 3 minutes. 2 flat screen TVs - one in bedroom area and one in sitting area. Microwave, mini frig, coffee maker. Sofa bed, upholstered chair, coffee & end tables. Sufficient number/locations of outlets. Good WiFi connection. Work desk. Full length mirror. Lots of storage. USA Today free to Priority Club members. Free shuttle to airport - runs every 30 minutes with reservation - must be in lobby 10 minutes before schedule. Very prompt.
Cons: The bathroom doors open in toward the vanity - awkward. Had to request a bill when checking out at 5:30 AM
Misc Comments: Foam pillows. Free breakfast buffet included at 6:30-9:30 AM. 24 hour fitness center with 1 bike, 2 treadmills, stepper and multi-use weight machine. Located off lobby. Business center in lobby. Pool 6am-10pm towels provided. Delivery service available for food. Laundry valet M-F except holidays. Laundry machines $1 near elevator on 2nd & 3rd floors. Ice, snacks, soaps, soda, ice cream on 1st & 3rd floors.
I would definately stay again for early AM flight departures.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express & Suites Houston Bush Intercontinental Airport. We offer the luxuries of a full service hotel at the convenience of an Express. All of our rooms are 2 room suites with living room and bedroom that feature a Microwave and Refrigerator, High speed Wireless Internet, and our Smart Start Hot Breakfast. ... more less
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- Also Known As:
- Holiday Inn Express Houston Bush Intercontinental Airport East Hotel Humble
- Holiday Inn Humble
- Humble Holiday Inn