My mother and I stayed at the Kingwood/Humble Comfort Suites June 19th – June 25th, 2011. My mom was participating in the National Sr. Games that were being held in Houston. My awesome experience started when I call the hotel to check on rates. I had looked on the internet originally to book my stay but I had question that could not be answered by the web site. I called the hotel and got all my questions answered and very happy with my decision. I decided to book directly with the hotel and did not use the web site, the rates were slightly less on the web page but you had to pay at time of booking and the reservation would have been non refundable, I didn’t want to take the change and have to make changes to our trip and be stuck with a nonrefundable hotel stay. The hotel was also offering discounted rate for the participants in the Senior Games. Which was not on the web page. The person who helped me with my reservation was very knowledgeable about the area and could tell me how far the events were from the hotel.
The staff at the hotel was very friendly and professional. Our favorite was Terri. She was very knowledgeable about the area and helped me navigate from place to place and had great suggestions for things to do during our down time. It was always so nice to see her smiling face when we arrived and she was always asking how my mom had done in her events.
The property was clean and had all the amenities that we needed. It had a workout room, a pool area with hot tub. Our room was clean and was very large; it was nice to have a place to sit that was separate from the sleeping area with the beds. I appreciated that there were two computers for guests to use, the printer was not working. I did ask a person at the front desk for help in printing my boarding pass and I was quite surprised that she couldn’t help me because she didn’t have access to the internet. That puts the staff at quite a disadvantage in being able to assist the guests. A guest asked for directions and the person at the front desk was not familiar with the place he needed to go so she directed him to the guest computers, unfortunately he was not familiar with using the computer for directions. She should have been able to help him. I ended up getting the directions for him.
The breakfast provided is pretty good. It has the basics like oatmeal, cold cereals, breads, yogurt, fruits, waffles and a nice variety of hot items as well. For the most part it was pretty well stocked, only one day were they low on items ½ hour before the end of the breakfast service there were no eggs available. The coffee was great.
It was the perfect choice for our 6 day stay in the Houston area.
- Official Description (provided by the hotel):
- Comfort Suites, a Humble Texas hotel near Deerbrook MallThe Comfort Suites® hotel is conveniently located near many local attractions, including Kingwood Cove Golf Club, the Deerbrook Mall and the Cypresswood Golf Club. This Humble, TX hotel is also minutes from shopping boutiques in Old Town Spring and Houston Astros games at Minute Maid Park ballpark. George Bush Intercontinental Airport is about eight miles away.Visitors will further enjoy Lake Houston State Park, the AMC 24 movie theaters and Old McDonald's Farm, located nearby. The hotel is a short drive from downtown Houston.Guests of this Humble, TX hotel will enjoy amenities like:Free high-speed Internet access in all rooms Free The Wall Street Journal.Exercise room 37-inch LCD HD televisions in all rooms.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.An outdoor pool and outdoor whirlpool are provided for guest enjoyment.Business travelers to this Texas hotel will appreciate the business center with free work supplies. The state-of-the-art meeting room can accommodate up to 60 guests, and the latest audio visual equipment is available. The board room is perfect for small executive meetings. Ask about having a meeting or function catered by the hotel's catering partners.From the moment guests pull up to the hotel, they will be amazed at the sophistication and appeal of the Comfort Suites hotel. The well-manicured lawn and gardens are signs that this is an exceptional all-suite hotel. Relax in the beautiful lobby while tunes are playing on the baby grand player piano. The lobby's decor and style are reminiscent of an elegant European hotel.Upon retiring to their suite, guests can relax in the overstuffed chairs and sofas or complete some last-minute business at their suite's work desk. All of the beautifully appointed suites feature satellite television with HBO.The services, style and amenities will wow guests, but the rates won't be surprising. The Comfort Suites hotel offers affordable all-suite luxury in the Humble, Texas area. ... more less
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- Also Known As:
- Comfort Suites -Humble Hotel Humble
- Humble Comfort Suites