I arrived today and you can check in at 3 p.m. - no sooner. I like the room available. I am in room 211. Although I was told over the phone the hotel is two years old it appears renovated. They only have four DVD players at the main desk so if you arrive around 5 p.m. like I did your out of luck. The movie channels are fine with a TV in the bedroom and living area. The kitchen was supplied with real plates and glasses. As the title suggest, the rooms are spacious in living area, bathroom and bedroom.
The only issue was the bed linens. I brought my wife and two children with me for a one night stay. Experience taught us to bring an extra set of sheets since many hotels change the sheets daily but usually not the bed covers etc...We contacted the manager for a complete set of new linens because we found white stains on the covers (not the sheets) and blood stains on one of the pillow cases. The manager was quick to respond and was highly disappointed in the day crew. My wife helped change the linens with her and we were happy after that. While the outside of the hotel leaves something to be desired, the inside makes up for it. If the cleaning crew did their job I would rate the hotel higher but overall I would recommend this hotel.
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- Also Known As:
- Mainstay Ingleside
- Ingleside Mainstay Suites