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“3 Day Stay at Comfort Suites - Las Colinas”

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Comfort Suites Las Colinas Center
Ranked #35 of 77 Hotels in Irving
Certificate of Excellence
GreenLeadersBronze level
Galesburg, Illinois
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“3 Day Stay at Comfort Suites - Las Colinas”
Reviewed 26 February 2014

I highly recommend this hotel. The location was perfect for where I needed to be for work, and the staff was very friendly and helpful. I was greeted by the front desk as if I had been there many times before. Check in was quick, my room was clean and everything went smoothly. I would like to say that Nacho, who was the front desk clerk when I checked in has to be commended on his professionalism...I do forget the name of the gentleman who was the shuttle driver, but he deserves a pat on the back as well, great guy with a great personality. Great experience overall!!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Derek A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gail M, Manager at Comfort Suites Las Colinas Center, responded to this review, 27 February 2014
Hello Derek, From all of us here at the Comfort Suites Hotel, we'd like to thank you for coming to stay with us. It was certainly our pleasure having you. We don't take it lightly that you gave us a try and we do appreciate your business. Service and satisfaction are our priority here, so we're happy to see that we were able to take care your needs. It's so nice to see that when travelers, such as yourself come to us, they find that we are centrally located to many area businesses and restaurants, it's just great to know that we have that availability for them. We'd also like to thank you for mentioning our staff. Hospitality is key with us and our staff is excellent at what they do! Thank you again for coming and please come back and visit again when you're in the area, we'd love to have you!
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183 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Irving, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 January 2014

The hotel was in a very remote area, which wasn't difficult to find but could cause confusion.
Overall the hotel staff was pretty friendly and the facility wasn't in bad shape either.
The good:
The breakfast is definitely good and satisfaction was met! They had eggs, two kinds of meat, biscuits, fruit, orange juice and a "make your own waffle station." The room was outstanding, spacious, clean, and very modern. They had up-to-date flat screens with dvd players and cable, free wi-fi, and cold AC!
The bad:
The bathroom lock did not work, the shower knob was a little loose and also found a very recent/fresh blood stain on one of my towels,(my guess is that if the towels are still racked up.. the cleaning crew automatically assumes that the towel hasnt been touched.) and I also found something interesting underneath the couch that was in the room...it was a definitly a "her pleasure" kind of item if you grown folks know what I mean. I left it there of course but failed to mention it to the facility.
Overall:
The hotel is pretty well maintained, staff is very friendly and professional, and the room and breakfast are definitely worth it for the price! You won't find a better deal!
My experience was excellent and I will definitely would be coming back again real soon

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Manuel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gail M, Manager at Comfort Suites Las Colinas Center, responded to this review, 22 January 2014
Thank you Mr. Manuel G. for coming to stay with us, we certainly do appreciate your business and for taking the time to give us a review. We have looked at all your comments and are diligently working to correct those items you mentioned that were not quite right. You did also touch on our location and you are correct in that we are somewhat hidden in a corporate area and it can be a bit confusing, but as you can see, once you do arrive here you will not be disappointed, as so many of our guests, like yourself have stated! So once again, we sincerely thank you for coming and hopefully you'll get another opportunity to come visit us again in the future!
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Navarre, Florida
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 December 2013

No problems with this Comfort Suites. Highly recommend this location!!!
Nacho was very nice when we checked in. Nicely remodeled, comfortable king size bed...and NO plastic covering the pillows :) Great value even though the hotel appeared full (This is why we frequently choose Choice Hotels). Very quiet location even though it is not far from the DFW airport and close to the freeway.

  • Stayed December 2013, travelled with family
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Helpful?
1 Thank Lori R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmarshall2, Manager at Comfort Suites Las Colinas Center, responded to this review, 31 December 2013
Thank you so much Ms. Lori for the great review! It was our sincere pleasure having you with us and catering to your needs. We certainly try our best and we're always finding ways to improve and make your stay just that much better and we're thankful that our entire staff has a heart for satisfaction and service just for you, our valued guest! So please come back and visit with us again, we'd love to have you!
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East Dundee, Illinois
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 December 2013

I've stayed in several different Comfort Suite locations in the DFW area and this will definitely be one that I will stay in again! Nacho was incredibly friendly and check in was a breeze! He also was able to give me great directions and options for dinner and also to remind me about the managers reception if I chose to stay in. I loved that he declined to state my room number out loud (I didn't have my glasses out) but felt that he was looking out for my safety given that there were several people nearby. I really never thought about it before but thought it very considerate. What a wonderful welcome!! The room was comfortable and clean, the lobby was welcoming and decorated for Christmas very beautifully. The hotel was a bit hidden but my GPS got me there perfectly. The remainder of the staff was very friendly, breakfast was standard for the chain.

Room Tip: I loved staying at the end of the hallway, no hearing footsteps going past the room, very quiet
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmarshall2, Manager at Comfort Suites Las Colinas Center, responded to this review, 17 December 2013
Wow! What a great review! Thank you so much for all of your great comments! It's guests like you that make our jobs easy. We pride ourselves on our great staff of experts and it shows in the special care and attentiveness they show to all our guests. Nacho is one of the best and we're happy that he was able to assist in all your needs. It was our sincere pleasure having you here and we hope you'll come back and visit us again soon!
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Sugar Land, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 December 2013 via mobile

Who needs a high price hotel when you can stay here?!! Loved everything from the comfy beds to the yummy breakfast. The pull out sofa bed was a hit for the kids. We went for a trip to the Grapevine North Pole express and ICE! The hotel is clean, and everyone is very nice. Definitely will be returning! Huge thumbs up!!

Stayed November 2013
Helpful?
Thank Angelicaguz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmarshall2, Manager at Comfort Suites Las Colinas Center, responded to this review, 17 December 2013
We are absolutely elated to hear that everything was to your liking. Here at the Comfort Suites hotel, our first priority is to you, our valued guest, We try hard to make sure that all of your needs are met and hopefully somewhat exceeded! Thank you so much for coming. We know that you had several choices in hotels and we appreciate your business. Please come back and see us again if and when your travel plans permit!
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Tyler, Texas
Level Contributor
286 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 694 helpful votes
Reviewed 18 November 2013

Arriving on a Sunday afternoon, we were warmly greeted by Nacho when we entered the hotel. Check in process was a breeze and quickly assigned our king bed room.

The room was very clean, quiet, spacious with a very comfortable bed, above average towels, microwave, refrigerator and a large flat screen tv. There was a separate sitting area with desk and couch separated from the sleeping area by a 1/2 wall.

Breakfast has some better than average choices including scrambled eggs, bacon, self made plain and cinnamon waffles, juice, yogurt, fresh fruit, coffee, tea pastries, English muffins and toast. Breakfast buffet opens at 6:30 am.

Found all the staff at this hotel to be quite friendly and helpful. I would not hesitate to recommend. Based on what we were charged for the room, it was a very good value.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank STM0041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmarshall2, Manager at Comfort Suites Las Colinas Center, responded to this review, 19 November 2013
From all of us here at Comfort Suites, we sincerely thank you for coming to stay with us, we know there are many hotels to choose from, so it was definitely our pleasure having you here. We realize there are many different reasons people use for staying in a certain hotel, from affordability and convenience to guest service and we like to think we have done our homework in all of these areas and especially those you mentioned in your review, from the front desk staff all the way down to the way you feel when you sink into your pillow, and it's all because we care! So thank you for coming and we hope you'll stop by again when and if you find yourselves in our area in the future!
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DSergi
Level Contributor
127 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 5 November 2013 via mobile

This hotel was a typical Comfort Suite hotel with one great big exception. Nacho the front desk clerk was simply wonderful. I had called in a change to my reservation and upon arrival it was handled. More importantly Nacho recognized me and was just the right blend of friendly but not intrusive.

While I was only there a night I was truly impressed by Nacho. He more than made up for the throngs of NASCAR fans that had descended in the hotel and were quietly having a riot. Not much the hotel could do about the other guests.

In short it's a nice property close to DFW and downtown. It's also close to great places to eat.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DSergi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmarshall2, Manager at Comfort Suites Las Colinas Center, responded to this review, 10 November 2013
Hello Mr. D. Sergi! We want to take this opportunity to thank you for coming to stay with us. We understand you caught us at the Nascar time of year and just about every hotel around us was saturated with fans as well. It was our sincere pleasure having you join us and we're glad you enjoyed it as well. As you mentioned we are a little off the main thoroughfare but once our guest actually arrive, they love it and continue to come back. Thank you also for mentioning our front desk representative, Nacho, he is absolutely fabulous at what he does and we love and appreciate all his effort when it comes to our guest. Customer service is of paramount importance to us and it shows with our staff. We hope you'll get a chance to come back and visit with us again, we'd love to have you!
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Additional Information about Comfort Suites Las Colinas Center

Property: Comfort Suites Las Colinas Center
Address: 1223 Greenway Dr, Irving, TX 75038-2533
Phone Number:
Region: United States > Texas > Irving
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Irving
#16 Business Hotel in Irving
#22 Romantic Hotel in Irving
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Las Colinas Center 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Comfort Suites Las Colinas Center, Irving TX hotel near Dallas Fort Worth Airport. The Comfort Suites® Las Colinas Center hotel is conveniently located between the Irving Convention Center at Las Colinas and Dallas/Fort Worth International Airport (DFW). Free airport transportation is available; contact the hotel directly for more details. Major corporations are within minutes of this Irving, TX hotel, including Microsoft, Nokia, Siemens, Fluor, Commercial Metals, Kimberly-Clarke, Verizon and Exxon-Mobil, as well as more than 30 other Fortune 500 companies. The Dallas Convention Center, Cowboys Stadium in Arlington, Six Flags Over Texas amusement park, Six Flags Hurricane Harbor water park and John F. Kennedy Memorial Plaza are minutes away. The Mandalay Canal Walk at Las Colinas and the Mustangs of Las Colinas statue are also nearby. Dallas Market Center wholesale marketplace, the Fort Worth Stockyards National Historic District and the Cotton Bowl Stadium are other venues in the area. The University of Dallas, Texas Wesleyan University and University of North Texas Dallas Campus are among the educational institutions in the area around this Irving, TX hotel. Enjoy a day on the links at the nearby Tournament Players Club (TPC) golf course. Guests can shop at the nearby Irving Mall and Grapevine Mills mall. Guests of this Irving, TX hotel will enjoy many full-service amenities, including:-Free full hot breakfast including eggs, sausage and biscuits with gravy-Free wired and wireless Internet access throughout the hotel-Free weekday newspaper-24-hour business center with copy and fax services-24-hour fitness center. There is a free manager's reception every Monday through Thursday. Business travelers will appreciate voice mail and a boardroom. Come and experience the look of our newly renovated hotel. Upgrades include new furniture, appliances and bedding in the rooms and new carpet, furniture and fresh paint in the lobby, breakfast room and meeting rooms.All guest rooms feature refrigerators, microwaves, 42-inch LCD televisions, irons, ironing boards, hair dryers and cable television with high definition channels. Rooms with whirlpool bathtubs can be requested. Whether traveling to Irving for business or pleasure, the Comfort Suites Las Colinas Center hotel is the perfect location for any guest. Make your reservations today. ... more   less 
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Also Known As:
Comfort Suites Las Colinas Hotel Irving
Comfort Suites Irving
Irving Comfort Suites

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