We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Outstanding Stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Garden Inn Las Colinas
Ranked #13 of 77 Hotels in Irving
Certificate of Excellence
Highlands Ranch, Colorado
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Outstanding Stay”
Reviewed 2 September 2014

This is an outstanding hotel with a very clean facility, very quiet and exceptionally friendly staff. It is very close to lots of stores and restaurants and very easy highway access.

I highly recommend this hotel for a great stay!!!

  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Diane J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review, 25 August 2016
Thank you for your review! I will share your feedback with our team so we can continue to improve our customer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

506 reviews from our community

Traveller rating
    274
    148
    49
    22
    13
See reviews for
88
61
36
273
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Atlanta, Georgia
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 September 2014

This property doesn't look like much from the outside, but once you step inside you'll find that it's a step up from most other Hilton Garden Inns. The lobby is well appointed, and the Front Office staff is very thoughtful in the work they do. The hallways are a bit on the long side, 36 rooms on each floor. The decor in the rooms is on par with the average Full Service hotel. You'll still find the HGI standard beds in the room, so you can adjust the firmness of the bed to your liking. The closet is a bit unconventional, it is a stand alone armoire in the corner of the room instead of being built in. The TVs are a bit on the small side, but they're still a flat screen Philips TV. I don't know if it was anomaly, but there was no cable lineup in my room, but there was an old school TV Guide channel. The shower pressure was excellent, and the bathroom was a bit larger than normal. There is a plethora of dining options in the immediate area, if you don't find something to your liking nearby, check out the options on the north side of 635. If you're traveling from DFW make sure you use the north exit, the south exit will take you on a very circuitous route.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank outlawin51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review, 25 August 2016
Thank you for your review! I will share your feedback with our team so we can continue to improve our customer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winston Salem, North Carolina
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 31 August 2014

I feel guilty saying anything bad, because everything else was so good. The customer service was great. The crib we requested was in our room when we arrived late on the first night, which is always a bonus. The breakfast was affordable and an excellent value for what you got. The room was very clean. However, the bed in our room was just extremely uncomfortable for both me and my wife. I did see that they had a sign for a new bed option in some of their rooms. Hopefully this is something they are doing in all the rooms, because our room's bed was extremely hard.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank flyerguy8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review, 25 August 2016
Thank you for your review! I will share your feedback with our team so we can continue to improve our customer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
93 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 31 August 2014

Today is Sunday August 31st. I called this hotel at 3:36am while I was driving and spoke to a gentleman whom didn't bother nor care about what I needed and transferred me to central reservation without even telling me!

After waiting for somebody to answer I decided to hang up and tried calling the hotel again hoping that I'd be able to explain why I needed to speak to someone in the property before coming in, regardless of whether I had a reservation or not (because I was going to arrive around 8am).
I called this hotel again and again until 5:39, from 3 different numbers. Sometimes it would ring for a minute without any answer and other times it seemed to ring until someone picks up and then hangs up the phone. It was clear that we were being ignored and he did not care about us coming in to the hotel. The photo attached shows the number of calls from one phone only.

I then called HHonors to ask for help, and even the lady from guest assistance couldn't get through. I was left with no choice but to stop somewhere and stay there for the night, hoping I'd be able to get a room at the Garden Inn tomorrow. This is ridiculous and I am very sad and disappointed.

Stayed August 2014, travelled on business
Helpful?
Thank Benhakim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review, 25 August 2016
Thank you for your review! I will share your feedback with our team so we can continue to improve our customer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2014

I would def. use this hotel again-staff was wonderful and food was great for such a small restaurant (great breakfast buffet). Parking was easy with easy access to hotel elevators. Always had coffee and tea in lobby area. Whole experience was very pleasant.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Terri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review, 25 August 2016
Thank you for your review! I will share your feedback with our team so we can continue to improve our customer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Artesia, New Mexico, USA
Level Contributor
6 reviews
6 hotel reviews
Reviewed 21 August 2014

We had a wonderful stay at Las Colinas Hilton Garden Inn and would recommend anyone to stay there. Friendly, helpful Staff and great rates for the quality. Great location with wonderful choices for dining.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank JillSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review, 25 August 2016
Thank you for your review! I will share your feedback with our team so we can continue to improve our customer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
1 review
Reviewed 19 August 2014

our son was graduation from Parker Chiropractic college in Irving, several members of my family went and stayed here, the rooms were very nice and clean. the beds were small, but ok. the staff were also very friendly. we would stay here again.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gayla H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review, 25 August 2016
Thank you for your review! I will share your feedback with our team so we can continue to improve our customer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Irving
1.9 mi away
Hyatt Place Dallas/Las Colinas
1.3 mi away
HYATT House Dallas/Las Colinas
1.1 mi away
NYLO Irving / Las Colinas
Show Prices
Show Prices
Show Prices
2.0 mi away
Omni Dallas Hotel at Park West
3.6 mi away
Homewood Suites by Hilton Irving - DFW Airport
1.9 mi away
Wingate By Wyndham Las Colinas
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Las Colinas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Las Colinas

Property: Hilton Garden Inn Las Colinas
Address: 7516 Las Colinas Blvd, Irving, TX 75063-7500
Phone Number:
Region: United States > Texas > Irving
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Irving
#8 Family Hotel in Irving
#11 Business Hotel in Irving
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Las Colinas 3*
Number of rooms: 173
Official Description (provided by the hotel):
The Hilton Garden Inn Las Colinas hotel is convenient to DFW International Airport and many local attractions. You’ll be within walking distance of shopping , restaurants, and major employers. Ride our courtesy shuttle anywhere within a 5-mile radius. Enjoy a refreshing drink in our Pavilion Lounge, a relaxing swim in our pool, or a delicious meal at The Great American Grill. If work beckons, enjoy complimentary Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hilton Hotels Direct, Hotels.com, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Hilton Garden Inn Las Colinas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Las Colinas Hotel Irving
Hilton Garden Inn Irving
Hilton Irving
Las Colinas Hilton Garden Inn
Irving Hilton Garden Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing