After making initial reservation for a handicap room with two beds and getting confirmation for one king bed. I called back and was then told no handicap rooms only have king beds. Well traveling with my daughter and handicap mom we didnt all want to sleep together and how many handicap people travel alone? So I took a regular room hoping scooter would fit and got free breakfast buffet and late checkout. Upon arriving at hotel none of this was changed or noted on acct and girl at front desk was not vet customer service oriented.
- Official Description (provided by the hotel):
- Raising the bar among airport hotels, the Westin Dallas Fort Worth Airport is a chic, comfy retreat where you can relax and revive. Our Dallas airport hotel is adjacent to DFW International Airport and offers free shuttle service to/from for guests. Take a refreshing dip in our outdoor heated pool, or get your pulse racing in our WestinWORKOUT(R) Fitness Studio. Perk up with a fresh cup of Starbucks (SM) Coffee at our in-house cafe, pick up a snack at our Market, or enjoy a Southwestern-style meal at our BlueFire Grille restaurant. Each of our 506 guest rooms and suites are beautifully decorated and equipped with contemporary amenities like Wireless High Speed Internet Access. Enjoy a peaceful night's sleep in our signature Heavenly(R) Bed and refresh in our spacious bathrooms. ... more less
- Reservation Options:
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- Also Known As:
- The Westin Dallas Fort Worth Airport Hotel Irving
- Westin Hotel Irving
- Westin Irving
- Irving Westin