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“Disappointing” 1 of 5 bubbles
Review of DoubleTree DFW Airport North

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DoubleTree DFW Airport North
Ranked #60 of 77 Hotels in Irving
GreenLeadersBronze level
Chicagoland, Illinois
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Disappointing”
1 of 5 bubbles Reviewed 3 January 2008

The best thing going for this hotel is the convenient location near the airport…in fact; it is so close to the runway guests can read the serial numbers on the bottom of the airplanes as they take off. The sliding glass door did not close all the way and the room smelled like a gym locker in a high school. The rooms were being remodeled but they were still disappointingly dumpy; it is like putting makeup on a warthog and advertising it as a gazelle. There are plenty of other hotels in the area with fewer headaches.

  • Liked — Leaving when my trip was over
  • Disliked — The room smelled like an armpit
  • Stayed November 2007, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Seein-stuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelrevmanager, manager at DoubleTree DFW Airport North, responded to this review, 22 April 2008
We are pleased to announce that we have made significant improvements to our property, heart mind and sole. We have had major changes in key management positions and line employees to deliver a level of service that reflect the $15 million renovation that is almost complete. We have remodeled all 282 sleeping rooms and our 13,000 square feet of meeting space. Our rooms are now furnished with all new mattresses and Wyndham Signature "Be Well" bedding and 32” inch flat screen TV’s. We have replaced all of the sliding glass doors with double pane windows and insulation designed to minimize noise.

With our beautiful renovation came the increase in the level of service you would expect from a four star hotel. Staffing levels have increased in the housekeeping department, the front office, bell staff and shuttle drivers. As an example, we now have three twenty one passenger shuttles that depart for the airport every half an hour.

We have made improvements to our current restaurant as well. While we are awaiting the completion of our new 4,000 square foot "Flatland Grille" restaurant, the "Bond Bar" and Starbucks Cafe, we are offering a new variety of healthy choices and classic favorites.

We appreciate all the feedback we receive from our guests and strive to make continuous improvement. When it comes to world-class services, we combine the conveniences of the office with the comfort of home to ensure that your stay is smooth and turbulence-free.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,097 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
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English first
Kansas City, MO
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 25 October 2007

I was in Dallas for a business meeting and chose this Wydham due to the rate given our group. Our meeting was actually across the street for over 250% of what I paid here.

After reading the reviews I was aprehensive, but my room was very clean, comfortable and more than I expected. Check in was effortless, my Wyndham Rewards snacks & drinks were in my room and everything was very clean and new.

My favorite part of my room was the Smart Chair with an electrical outlet and "desktops" to put your laptop and work on. Also the hotel has the great Hermon Miller Aeron chairs in each room at the desk.

Before you come, sign up for Wyndham's free rewards program, they will give you wine/beer/soda and a snack for free when you check in as their check in gift. I had a split (1/2 bottle )of chardonnay and cheese & crackers waiting for me.

I would choose this hotel again - clean and business friendly!

Stayed October 2007
Helpful?
Thank KearneyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
1 of 5 bubbles Reviewed 13 September 2007

Not only is the hotel dirty and outdated but the staff are rude and not helpful. They give the excuse that they are renovating but I don't see how some paint and new furniture will fix the lack of concern with the staff. Definitely not worth the $100+ that we spent. I've stayed at non-brand hotels that were nicer. Hell, I could have slept in my car and had a better experience. At least the A/C works in my car. Travelers beware.

  • Liked — Nothing
  • Disliked — Everything. lazy rude staff and management, dirty hotel.
  • Stayed August 2007, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank dogtraveler23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree DFW Airport North

Property: DoubleTree DFW Airport North
Address: 4441 W John Carpenter Fwy, Irving, TX 75063-2928 (Formerly Wyndham DFW Airport North)
Phone Number:
Region: United States > Texas > Irving
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Irving
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — DoubleTree DFW Airport North 3.5*
Number of rooms: 282
Official Description (provided by the hotel):
The Doubletree by Hilton Hotel DFW Airport North, conveniently situated two miles from Dallas-Fort Worth International Airport (DFW), offers full-service, Texas-style hospitality at our newly transformed hotel in Irving, TX, a mile from upscale Las Colinas shopping and dining. With easy access to Hwy 114 and IH-635, business and leisure travelers are minutes from North Dallas, Downtown Dallas, the Mid-Cities, and all that the exciting DFW Metroplex has to offer. Enjoy complimentary 24-hour airport shuttle service, a boarding pass kiosk, a 100% smoke-free environment and soundproof windows (you’ll never guess we’re an airport hotel) when you stay at the Doubletree hotel near DFW Airport. ... more   less 
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Also Known As:
Doubletree Dfw Airport North Hotel Irving
Wyndham Hotel Irving
Dfw Airport North Wyndham

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