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“Oasis in the City”

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Four Seasons Resort and Club Dallas at Las Colinas
Ranked #2 of 77 Hotels in Irving
Certificate of Excellence
New York, NY
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Oasis in the City”
Reviewed 13 June 2014

I loved staying here! There is a feeling of calm here that is hard to find in a city. I was transported to a serene paradise. Expansive grounds, enormous fitness facility (multiple floors & an indoor track), and superb staff!
I was only upset that I couldn't stay longer.

  • Stayed June 2014, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank bexterNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasonsDallas, Public Relations Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, 9 July 2014
Dear bexterNY,
We are upset you couldn't stay longer too! Next trip....be sure to make it a long weekend! Thank you for the kind words about our Resort. We sincerely appreciate your feedback. Glad you got to use our fitness facility, it's our favorite too. Hope to welcome you back soon. Until then, let us know if we can do anything for you.

Sincerely,
Vail Tolbert
Director of Public Relations
Four Seasons Resort and Club Dallas at Las Colinas
vail.tolbert@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,219 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (298)
Date | Rating
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English first
Nashville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2014

Stayed at this hotel for a conference. Food was suberb, service was outstanding, room was beautiful and clean. Loved the pool - plenty of chairs and shade. Golf carts readily available for transport to buildings on the property. Easy access to airport.

Room Tip: My room was an upgrade to one of the outlying casita's. Highly recommend.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Cheri T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasonsDallas, Public Relations Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, 9 July 2014
Dear Cheri T,
We very much appreciate you choosing to stay at Four Seasons Dallas for your most recent conference. Thanks for the great feedback about your experience - especially your comments about service. We pride ourselves on being a service leader in the hospitality industry. So glad that you enjoyed your villa. We hope to welcome you back soon...maybe next time it will be for leisure! Until then, have a great weekend.

Regards,
Vail Tolbert
Director of Public Relations
Four Seasons Resort and Club Dallas at Las Colinas
vail.tolbert@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 June 2014

I am really big on bathrooms, and this facility offered a very spacious, clean bathroom. The tub was huge and I had a separate shower. The service was outstanding. I never had a chance to want anything. Everything I needed was prompt and on time. They were very welcoming and accomodating to my needs. Even though I did not get a chance to participate in any leisure activities, I really enjoyed my stay. I was able to relax when I wasn't working.

  • Stayed May 2014, travelled on business
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Helpful?
Thank Carrie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasonsDallas, Public Relations Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, 4 June 2014
Dear Carrie B,
I am so happy to hear that our bathrooms met your expectations! It sounds like you enjoyed your stay, and I'm glad to know the staff took good care of you while you were here. Let us know if you need help with anything in the future. Hopefully, you can make it back soon for a leisure vacation!

Regards,
Vail Tolbert
Director of Public Relations
Four Seasons Resort and Club
vail.tolbert@fourseasons.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairview, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014

Maybe they had an off weekend, but I will not go back soon. We have had good experiences here in the past but Memorial Day 2014 was awful. Clueless staff. Kids running wild and splashing adults who were trying to relax at the resort pool (there is a family pool). Virtually no service at the pool (it took an hour to get a drink). Rooms overpriced considering they are in need of updating. This used to be a very nice property, but it has fallen several notches. From my perspective they have cut back on staff and it shows.

Room Tip: Ask for a higher floor overlooking the golf course; rooms with a south/west view overlook the back o...
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  • Stayed May 2014, travelled with family
    • Value
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Helpful?
1 Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

I know why the Four Seasons is such a popular property - the customer service! I just spent a weekend there for a Graduation celebration from high school with my daughter. The staff went out of their way to accommodate us. There was a welcome plate of cookies and chocolate covered strawberries in our room that said, "Congratulations!" We had a delicious dinner in the Cafe on the Green. It was so much fun to lay out by the pool and listen to the great DJ. Service by the pool was great. Friendly, attentive and very determined to please.

I would like to highlight the following employees that went above and beyond in their service. First, Stephanie, the security guard. She is so nice and friendly. We wanted to walk across the street to the grocery store and she gave us a back way that was quicker and then made sure we had a ride back to our villa. She was awesome and so funny! Second is Missy who waited on us at the Spa Pool on Sunday. We asked her for some headphones so we could listen to music. She went inside the spa to look and when she did not find any headphones there she didn't stop. She looked at the workout room and then went to the gift shop and got two packages for us. Wow! What service! I would definitely go again - hopefully soon. Wish you all could train other wait staff - you sure know what you are doing in the area of service!!!!

Room Tip: Villas in Building 5/6 have a gorgeous view of the golf course. Upstairs is best view.
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  • Stayed May 2014, travelled with family
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Helpful?
1 Thank Staycation2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasonsDallas, Public Relations Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, 4 June 2014
Dear Staycation2014,
It sounds like you had a wonderful weekend making memories with your daughter. We could not be more honored that you chose us to be your home base for the graduation celebration. Thank you so much for the kind words, and ESPECIALLY for recognizing some of the employees that made an impression on you. You mentioned that you'll hopefully be coming back soon...we hope so to. Let us know how we can assist you with your stay. It is our pleasure!

Warmest regards,
Vail Tolbert
Director of Public Relations
Four Seasons Resort and Club
vail.tolbert@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

I have stayed at this hotel yearly for 10 years and it just keeps getting better. The hotel is 15 minutes from DFW airport which makes it convenient for travel from all over the United States. The meeting facilities are excellent and the staff is attentive. Food is first rate as are all of the ancillary facilities. When not attending meetings there is an excellent SPA, health cub, lap pool, and golf course. Something to make everyone happy and at home.

Room Tip: Ask for a Villa or a room with a golf course view.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
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Helpful?
Thank dhncire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasonsDallas, Public Relations Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, 4 June 2014
Dear dhncire,
First of all, thank you so much for your loyalty over the last 10 years. It was great to read that in your review. We appreciate your kind recommendations for all of our leisure activities available when a guest is not here for business. There is so much to do! We're glad you felt at home here, because that is our main goal. This IS your home away from home! Hope to welcome you back again soon.

Have a great weekend,
Vail Tolbert
Director of Public Relations
Four Seasons Resort and Club
vail.tolbert@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
48 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 May 2014

Stayed for business, staff was extremely accommodating and friendly. Rooms were lovely and the bar/restaurant was a fun place to watch Monday night football. The hotel is a bit tucked away in a residential area if you are staying for business, but is generally convenient to the highways, parking is a bit confusing and may be more so when the golf resort is open, as I was here I the winter. Highly recommended.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gwenni8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasonsDallas, Public Relations Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, 4 June 2014
Dear gwenni8,
Thank you so much for your kind review and for the recommendation of our Resort. We truly value your feedback about the parking, and will review with management. I am so happy that you had an enjoyable experience during your business trip. Please let us know if your plans bring you back to Dallas again in the future. We'll be happy to help you in any way we can.

Sincerely,
Vail Tolbert
Director of Public Relations
Four Seasons Resort and Club
vail.tolbert@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Resort and Club Dallas at Las Colinas

Property: Four Seasons Resort and Club Dallas at Las Colinas
Address: 4150 N Macarthur Blvd, Irving, TX 75038-6417
Phone Number:
Region: United States > Texas > Irving
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Irving
#2 Romantic Hotel in Irving
#3 Business Hotel in Irving
#6 Family Hotel in Irving
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Resort and Club Dallas at Las Colinas 5*
Number of rooms: 431
Official Description (provided by the hotel):
Located between Dallas and Fort Worth, we are the premier destination resort in Texas, with a dedicated staff and gracious services that exude the relaxed warmth of a private country club. ... more   less 
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Also Known As:
4 Seasons Resort And Club Dallas At Las Colinas
Four Seasons Resort And Club Dallas At Las Colinas Hotel Irving
Four Seasons Irving
Four Seasons Las Colinas
Irving Four Seasons
Four Seasons Dallas
Four Seasons Hotel Dallas
Four Seasons Hotel Irving

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