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Four Seasons Resort and Club Dallas at Las Colinas
Ranked #2 of 77 Hotels in Irving
Certificate of Excellence
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Get-Away”
Reviewed 21 July 2014 via mobile

My husband and I came here for a get-away weekend. It is convenient to the airport. The hotel is beautiful and we sensed the luxury once we walked in the lobby. When we checked in we were surprised with an upgrade to a villa overlooking the 18th green. The room was spacious, the bed was comfortable and the view was phenomenal. There were only 2 negative points 1. The room had a strange smell (I have a sensitive nose but my husband couldn't smell it) and 2. It was difficult to control the temperature. There is a digital thermostat but it seemed like the temperature would fluctuate at least 2-3 degrees before the A/C would kick on.

The pools are very nice. We mainly went to the resort pool. The food and drinks were good. The service was inconsistent however. The first day no one came by at all. The second day the service was much better.

If you are into fitness, this is the hotel for you. They don't just have a fitness center, they have a sports club. The workout room has just about everything (we noticed they don't have a rowing machine). They also have an elevated indoor running track. It's not posted anywhere but according to my nike plus 8.5 laps = a mile. There is an indoor lap pool which we used one morning. The sports club also has racket ball and squash courts, a half basketball court and indoor tennis courts. It really is a terrific amenity.

We didn't play golf or use the spa on this trip but we want to come back!

Stayed July 2014, travelled as a couple
Helpful?
Thank Amy-STLMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Breckenridge, Colorado
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 July 2014

This was the second time to try a Four Seasons.We checked in for a wedding that evening and they lost our luggage at this Four seasons also (Austin was the other one)Lobby bar was under staffed etc. Service is not what you expect! Never happens at the Omni.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Ktraveler425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
283 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed 18 July 2014

Great weekend escape... Kids had a blast at the pools! Good buffet breakfast. Villa is very nice. Only detracting thing is their two bed rooms are twins... Would expect Queens for such an upscale hotel and these would fit if they got rid of the useless chair.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank RayDoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasonsDallas, Public Relations Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, 5 August 2014
Dear Ray_Doc,
We are thrilled to read the review about your recent weekend stay at the Resort. It sounds like your family enjoyed the pools the best! Thank you for the nice compliments about your villa and breakfast buffet. I've passed your comments along to our staff to let them know. Also, you should know that we appreciate your feedback about the double room being twin beds versus queen beds. We are actually in the process of switching all of those twin rooms to double beds by the end of this year. We'd love to have you come try them out. Let us know if we can do anything for you in the future, and thanks for staying with us!

Sincerely,
Vail Tolbert
Director of Public Relations
Four Seasons Resort and Club Dallas at Las Colinas
vail.tolbert@fourseasons.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2014

The property was in immaculate condition and the service was phenomenal. The food was wonderful and drinks were even better, if that is possible. We enjoyed a family outing and would definitely recommend this entire experience.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Catherine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasonsDallas, Public Relations Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, 5 August 2014
Dear Catherine J,
Thank you so much for your kind review of our Resort. We sincerely appreciate your words of praise and compliments on the service. Please let us know how we can assist you with your next family outing! Until then, we'll look forward to seeing you soon.

Warmest regards,
Vail Tolbert
Director of Public Relations
Four Seasons Resort and Club Dallas at Las Colinas
vail.tolbert@fourseasons.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 July 2014 via mobile

While the curb appeal may not be overly impressive, once you walk through the doors, everything meets Four Seasons standards. Staff was friendly & professional, spa was amazing (had the best massage I've ever had and enjoyed the quieter spa pool and hot tub) and Bar 19 offered a good late night snack and entertaining bartender. My room was quiet, sizable and extremely comfortable. Great location close to DFW and only a few minutes to downtown Dallas.

Stayed July 2014
Helpful?
1 Thank TampaDana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 July 2014 via mobile

When I was here for a 3 day conference and the place is nothing short of exceptional. The pool is very nice and the staff will set your pool chair up for you which is a nice touch. The breakfast buffet has tremendous options and the food was really good. Bar 19 is a nice bar and Johnny and David do a great job assisting guests. The area of opportunity was the valet seemed overwhelmed by the volume of guests coming in and out so I waited almost 30 minutes for my car. Overall great service and spa retreat. I would do it again for sure.

Stayed July 2014
Helpful?
Thank Chrrob01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasonsDallas, Public Relations Manager at Four Seasons Resort and Club Dallas at Las Colinas, responded to this review, 5 August 2014
Dear Chrrob01,
Wow, thank you much for the complimentary review of your recent stay at the Resort! Your comments have been shared with our staff, and we appreciate the feedback. Glad you got to experience so much of the property during your conference. Our sincerest apologies for the delay at valet. We hope it did not cause too much of an inconvenience. I have shared your review with the front office staff to make sure we address that better on busy days.

We look forward to welcoming you back to the Resort soon, and thank you for staying with us!

Sincerely,
Vail Tolbert
Director of Public Relations
Four Seasons Resort and Club Dallas at Las Colinas
vail.tolbert@fourseasons.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amarillo, Texas
1 review
Reviewed 10 July 2014

Excellent service and beautiful facility. The staff are so courteous and helpful, even after checkout--I accidentally left an item in my room, and it was cheerfully returned to me at the hotel's expense, even though I offered to pay for shipping! The food at the hotel was wonderful as well. The hotel was very pet friendly, also. Thoroughly enjoyed our stay!

  • Stayed June 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank kayleigh2861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Resort and Club Dallas at Las Colinas

Property: Four Seasons Resort and Club Dallas at Las Colinas
Address: 4150 N Macarthur Blvd, Irving, TX 75038-6417
Phone Number:
Region: United States > Texas > Irving
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Irving
#2 Romantic Hotel in Irving
#3 Business Hotel in Irving
#6 Family Hotel in Irving
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Resort and Club Dallas at Las Colinas 5*
Number of rooms: 431
Official Description (provided by the hotel):
Located between Dallas and Fort Worth, we are the premier destination resort in Texas, with a dedicated staff and gracious services that exude the relaxed warmth of a private country club. ... more   less 
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Also Known As:
4 Seasons Resort And Club Dallas At Las Colinas
Four Seasons Resort And Club Dallas At Las Colinas Hotel Irving
Four Seasons Irving
Four Seasons Las Colinas
Irving Four Seasons
Four Seasons Dallas
Four Seasons Hotel Dallas
Four Seasons Hotel Irving

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