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“Traveling with family”

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Comfort Suites DFW Airport
Ranked #24 of 77 Hotels in Irving
Certificate of Excellence
Kelso, Washington
Level 1 Contributor
4 reviews
3 hotel reviews
“Traveling with family”
Reviewed 26 April 2014

I recently flew into DFW with family for a week long road trip. We had a late flight into DFW and wanted to stay someplace close. The Comfort Suites DFW Airport was the perfect choice for that reason alone. The rooms were very clean and inviting. The staff was very helpful and accomadating. Needless to say we had a great nights sleep and started our road trip the next day. We liked it so much we stayed there our last 2 nights back in town before flying home. The staff both times were exceptional and the breakfasts were great!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank SandraI3215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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319 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
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English first
Denton, Texas
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 April 2014

Juan was very accommodating from the moment I walked in. He was very friendly and helpful, and continually had a smile on his face. Throughout my stay, whatever I needed he was willing to satisfy my requests. The room was clean and the beds were very comfortable. The breakfast was very exceptional for the majority of hotels that I have stayed in. The waffles especially were very tasty. The complimentary airport shuttle was very convenient. My overall experience was very good.

  • Stayed April 2014, travelled with family
    • Value
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Helpful?
1 Thank Kendra8489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durango, Colorado
Level 5 Contributor
64 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 April 2014 via mobile

The hotel is convenient to DFW and we did not wait much more than 10 minutes to be picked up from the airport. The hotel does not have a restaurant but you can walk to the nearby Sheraton for a nice meal. The suite we had was modern, spacious and clean. The bathroom design is ideal with separating the vanity from the shower/toilet area. One person can shower in privacy while another uses the sink. The room was very quite and you could barely hear traffic and airplane noise. This is a good choice for people looking for an overnight stay close to DFW with a reliable and prompt shuttle service.

Stayed March 2014, travelled with family
Helpful?
1 Thank BeachMtnDesert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bullard, Texas
Level 6 Contributor
325 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 749 helpful votes
Reviewed 16 March 2014

Yes, there are cheaper (and also more expensive) options to "stay and fly" out of DFW but for the money, this hotel was excellent. Check in was easy and a pleasure with the friendly staff at the front desk. Thank you Mike for handling everything so efficiently and being so helpful with directions to restaurants/stores in the area.

The accommodations were great. The king sized bed was very comfortable and the room was equipped with microwave, refrigerator, two flat screen televisions (one in the bedroom area and one in the small living area), desk and couch. Our room was spotless, fresh and quiet. Wifi was complimentary. A door closes the living area off from the bedroom. The room was spacious.

Our room rate was right at $80 including taxes and included parking at the hotel for up to 14 days and a shuttle to the airport. Unlike other hotels in the area, this hotel has its own shuttle. Others have a shuttle service that stops at their hotel. Shuttle starts at 4am and runs every hour. Other hotels started later. We needed that 4am shuttle to catch our flight to Florida. Front desk reserves your time when you check in. When returning to DFW, a call to the hotel sends the shuttle to pick you up.

We did not have breakfast at the hotel as their service begins at 6:30am but a breakfast is included. Mike at the front desk offered to have coffee available for us in the morning.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
2 Thank STM0041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springdale, Arkansas, United States
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 March 2014

Me and my three kids stayed at this hotel the night before our flight out of DFW. The rooms were very nice. Every person at the front desk was very nice during our stay. The shuttle took us to the airport and picked us back up when we flew back into DFW. Two nights in this hotel and two different rooms and I have no complaints.

  • Stayed February 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clearwater, Florida
2 reviews
Reviewed 9 February 2014

Due to our flight arriving late and not being able to make our connecting flight, AA put us up in this hotel. We thought great, we will get a good night sleep and leave out early for our 8AM flight.

WRONG!!!!!

Approx 11 PM we were awaken by approx 2 dozen 20 somethings having a party on the third floor of the hotel. Loud was an understatement. Yelling, banging on doors, slamming doors, pounding on the door to the stairs to be let in, (that is how they avoided the front desk) banging on walls, furniture being moved. Another member of our party was on the first floor and had the party goers banging on the outside door which was right outside his room to be allowed in the building. Not only did I call the front desk, but neighboring rooms contacted the front desk also for assistance also.The night "Manager" (yeah, NO, he should not be a "Manager") assured us he would take care of it. As the noise continued to 4AM, again, the manager said he would go up and take care of the noise. Nope, he did NOTHING!
At 5Am, it was time for us get up and depart. While loading the luggage cart, you could see how the hallway had vomit, food, beer bottles all over the floors.

When approaching the front desk, I confronted the "Manager" and he told me there was nothing he could do. He tried. REALLY?? How about contacting the local police to break up a party that was destroying the property that you are ultimately responsible for and for taking care of the guests in your hotel. He did nothing.

FIND ANOTHER HOTEL!

Room Tip: Find another hotel!
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  • Stayed February 2014, travelled with friends
    • Value
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Helpful?
Thank Skiclub62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam A, General Manager at Comfort Suites DFW Airport, responded to this review, 11 February 2014
Thank you for taking the time to write a review regarding your resent stay.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Even-though we cannot control the action of some irresponsible individuals. We apologize for their bad behavior and in the future we will not hesitate to call the police.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Islip, New York
Level 6 Contributor
230 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 4 February 2014

Nice hotel near DFW airport. Price was right also. Only downside is that there is no restaurant in the building. Breakfast was quick and OK. Staff was nice and polite. Good value for a one night airport stay

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rightfoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites DFW Airport

Property: Comfort Suites DFW Airport
Address: 4700 W John Carpenter Fwy, Irving, TX 75063
Phone Number:
Region: United States > Texas > Irving
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Irving
#20 Romantic Hotel in Irving
Price Range (Based on Average Rates): £
Hotel Class:3 star — Comfort Suites DFW Airport 3*
Number of rooms: 108
Official Description (provided by the hotel):
The Comfort Suites® DFW Airport hotel is centrally located between Dallas and Fort Worth, providing easy access to the Dallas/Fort Worth International Airport. This Irving, TX hotel is close to popular attractions like Grapevine Malls mall. The Fort Worth Stockyards National Historic District, Cowboys Stadium and Six Flags Over Texas are within 20 miles. Come experience the new look of our newly renovated hotel. Some of the updates include new carpet, paint and furniture in the lobby, breakfast room and meeting rooms. Our guest rooms have new furniture, appliances and bedding. ... more   less 
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Also Known As:
Comfort Suites Dfw Airport Hotel Irving
Comfort Suites Irving
Dfw Airport Comfort Suites
Irving Comfort Suites

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