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“Nice Hotel, Nice Staff”

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Quality Inn & Suites DFW Airport South
Ranked #41 of 77 Hotels in Irving
Reviewed 30 March 2012

My family and I visited the DFW area for spring break. The check in was a breeze and the Gen. Manager of the hotel was very nice and knowledgeable. She helped me plan some of our outings for the week. Gave plenty of good tips on where to take our two children and yummy inexpensive resturants to enjoy. When we returned from our outings our room was always cleaned and toiletries replenished. We felt safe and secure in the this hotel. The hotel also provided free wi-fi. Rates here can't be beat. Great quality for not a lot of money. Well ran staff. Over all our trip was a success and we do plan on returning to the DFW area and staying at this hotel.

  • Stayed: March 2012, travelled with family
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Thank Sasha2345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIDFW, Manager at Quality Inn & Suites DFW Airport South, responded to this reviewResponded 22 April 2012

Dear Guest,

Thank you very much for taking the time to leave us a review. I am glad that you had a wonderful time at our hotel with your family during your Spring Break! It was a pleasure serving you and your family. We can’t wait to have you again.

Best Regards,
Hotel Management

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161 - 167 of 217 reviews

Reviewed 29 March 2012

I have stayed at many hotels in this area of Irving over the past 6 months and when I found this Comfort Inn, I was delighted by the ambiance and the secure feeling it gave compared to the other places where the room door opens onto the parking lot. The staff has always been friendly, especially Richard, the night desk manager and the compact, contemporary layout is reminiscient of European motels. The rates are great and the rooms are comfortable and thankfully have flat panel TVs that don't have ghost images like their competitors properties do! My only request is that they improve their breakfast selection by adding better bagels and muffins and using real eggs rather than powdered.

  • Stayed: March 2012, travelled on business
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Thank Jay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2012

I needed a hotel near to the DFW Airport for a short business visit - my contact booked me in at Comfort Inn DFW Airport South. Smooth check in, great room, free Wi-Fi, great free breakfast, quiet, everything fine. When I came to leave, I found that my flight had been cancelled. The reception staff contacted the Airline, re-arranged my flight and laid on the shuttle at short notice to get me to DFW to catch an earlier flight. No problems whatever to stay here again. Nothing in the area to walk to other than a 24 hour Whataburger restaurant and Shell filling station with minimart, but everything you need for a short stay

Room Tip: Ask for a room with a view of the pool to avoid any noise from the nearby highway
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  • Stayed: February 2012, travelled on business
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2  Thank Roger P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2012

From the time we walked through the front doors until we checked out, everything about this hotel was great. The staff is top-notch, the rooms are spacious and clean. The location was fabulous with easy access to the airport, downtown Dallas, the ballparks, restaurants and other amenities. The rates were great (especially compared to another Comfort Inn in another city that rated much lower during our trip) We will definitely stay here again when our travels take us to the Dallas area!!!

  • Stayed: September 2011, travelled with family
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Thank tahoebound59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

We were traveling on military orders, and though the staff were extremely helpful initially and we appreciated the free airport shuttle and breakfast, we were shocked to find an additional $32 dollar charge on our bill. We called and tried to resolve the issue and were told it was because housekeeping found 2 less pillows than what should've been there. I told them there is no way we took any pillows. The charge was not removed and we are left to contest the charge with our credit card company- the receptionist said that is the only thing we can do.

Room Tip: Avoid hotel altogether
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Stayed: December 2011, travelled on business
4  Thank G N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIDFW, Manager at Quality Inn & Suites DFW Airport South, responded to this reviewResponded 17 April 2012

Dear Guest,

First and foremost, we sincerely appreciate the service that your husband provides in the military for our great country.

Please understand that inventory is taken each day that our rooms are occupied and with the integrity of our long-term housekeeping team, the pillows were indeed not accounted for in which you incurred the charges.

It is without prejudice that we charged your credit card as the pillows were indeed missing.

I'm truly sorry for any inconvenience and regret any hard feelings that has come of your stay as we would not ever intend for this; especially with such a respected and honored member of our U.S. Military.

Kind Regards,

Dwayne Cooper
Guest Services Manager
Comfort Inn & Suites DFW-South
Irving, Texas

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Reviewed 16 December 2011

We missed our connecting flight in Dallas so American airlines put us up at this hotel. Extremely nice check in clerk, lovely room, comfortable bed, good breakfast, free shuttle. Don't know what the rates are since it was free, but it was way beyond my expectations. Also: if you get in late and you're hungry, there's a 24 hour Whataburger next door. There's also a Shell mini mart in case you need something if your baggage was locked away at the airport like ours. :)

  • Stayed: December 2011
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Thank shehangsbrightly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2011

If you are flying out of DFW this is the place to stay! We parked our car for $5 per day and they took us to the airport at 5 a.m. and dropped us off right at the baggage check-in. On our return trip we called to be picked up and they were there within 10 minutes. The rooms were clean and comfortable, they included mini-fridge and microwave. The van will even take you up to 2 miles for a bit of shopping or a bite to eat. Very impressive for the $81 per night(internet reservation).

Room Tip: We stayed on the lower level the first night by the exterior door and awakened to the door slamming...
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  • Stayed: December 2011, travelled as a couple
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Thank NowataOKDenise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites DFW Airport South

Address: 4940 W Airport Fwy, Irving, TX 75062-5801 (Formerly Comfort Inn & Suites DFW Airport South)
Phone Number:
Region: United States > Texas > Irving
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Irving
Price Range: £54 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites DFW Airport South 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
WHAT'S NEARBY. Located just South of the DFW Airport, centralized to both Dallas and Fort Worth, the Quality Inn DFW South is the perfect location for any traveler. In this convenient location you will find plenty of dining options, as well as shopping, golfing, and recreational activities all within 10 miles. The rental car facility is just 2 miles from us; and Six Flags, Hurricane Harbor, Cowboys Stadium, and Rangers Ballpark are a short 9 miles away in nearby Arlington. WHY STAY WITH US. Grab a sweet, savory or healthy snack from Your Morning Breakfast®, a complimentary hot breakfast buffet served daily from 6:30-9:30 am. If you need a break, catch some sun and hop into our outdoor courtyard pool. Need a lift to the airport? Let our courtesy shuttle get you there in no time. Plus, you can always stay connected with complimentary hotel-wide wireless internet access! GET COMFORTABLE WITH US. Step into one of our Quality Inn rooms, featuring our ultra-comfortable plush pillows, a 32” ... more   less 
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Also Known As:
Comfort Inn And Suites Dfw Airport South
Comfort Inn & Suites Dfw Airport South Hotel Irving
Comfort Inn Irving
Irving Comfort Inn

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