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“IHRCO - don't grow too big you lose sight of the details”

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Residence Inn Dallas DFW Airport North/Irving
Ranked #50 of 78 Hotels in Irving
Reviewed 10 September 2011

This was a brief, overnight stay as I arrived from the airport after 11:00 pm and was out of the hotel by 7:30am. The room itself was your typical, well appointed suite that you would expect from Residence Inn. The front desk staff was very friendly and helpful at check-in and check-out. Breakfast had the usual fare with scrambled eggs, sausage, cereals, muffins, coffee, juices, etc.

There are several opportunities for improvement at the hotel. As another reviewer noted, the internet is slow, even when I was accessing it at midnight. The room was missing an iron and ironing board, which was quickly delivered upon request. The iron leaked water and I needed to push the reset button repeatedly in order to keep it on. The shower in the morning was tepid at best which I thought was unusual to run low of hot water at 6:30 in the morning.

What really needs to be addressed is the very rancid odor in the hallways. The good news is that it is not noticeable in the suite.

I asked at check-out about who managed the hotel and the front desk noted it was Interstate Hotels. I know that Interstate is one of the largest hotel management companies and going through a significant period of growth. As such, I would hope they do not stretch their staff too thin that they lose sight of the small details.

  • Stayed: September 2011, travelled on business
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Thank 1Gman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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77 - 83 of 87 reviews

Reviewed 1 September 2011

typical residence inn stay everything from check in to hotel shuttle return to the airport was fantastic, front desk staff remarkable. at the evening social had the pleasure of meeting the hostess Karen great attitude smile and disposition. within 5 minute walk fuddruckers and whataburger. across the street grapevine mills (mall) with plenty of surrounding eateries. came down for coffee and newspaper around 10a over slept breakfast which ended at 9:30a too my surprise and luck there was Karen who offered me breakfast said it was still available an offered me oatmeal from the back. just want to say thanks Karen to you and the rest of the staff for a great stay sorry i didn't get their names. it was a dark haired lady at check in who was full of information what a staff what a stay. rooms were great

Room Tip: do the social on thursday rvening 5:00 - 7p nice to unwind
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  • Stayed: August 2011, travelled on business
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Thank chaz w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2011

When I travel on business, I need to be able to get work done from the hotel. Internet service at this hotel was free, but it might as well have been non-existent. I called the front desk and they transferred me to their internet company. The rep told me that the hotel purposely limited the access for each guest to 384K. That's right, 384K and it was pitiful.

  • Stayed: August 2011, travelled on business
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Thank Calvin13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2011

From the Free Shuttle ride from the Airport I felt like I was at home. The staff was warm, friendly and very helpful. Thank you for providing warm when the tempature reached 105+ everyday.

Room Tip: Room has it all!
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  • Stayed: July 2011, travelled on business
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Thank MikeWalshIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2010

Over the years, Marriott has won my confidence with consistent, high quality properties. This hotel should not be part of the Marriott family. The hotel was understaffed across the board from check-in to housekeeping. The first room they checked me into had ripped carpet and smelled of cat urine. After waiting thru 5 other patrons with the one lady checking people in, they checked me into another room that was devoid of towels. The quality of the room was more like a Clarion or Motel 6...at double the price. So decided to go to the pool to unwind and was met with unleashed dogs running around and a broken hot tub. Called someone to fix the situation, called again, called again...then gave up. Glad I brought my WIFI card because their wireless web was down!!

The only good thing was the kitchen staff - very helpful and polite. Other than that, do yourself a favor and avoid this hotel...it's not worth more than $100 per night.

  • Stayed: September 2010, travelled on business
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1  Thank Salesgrok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2010

Definitely a strong recommendation. Yes there were a couple minor issues. It's in the final approach for the airport, so you get a lot of low flying jets Sound Insulation was great, never heard a plane from my room. Not the newest or fanciest hotel, but well maintained and comfortable. Staff goes out of their way to make you feel like they really care about you as a guest not just a receipt

  • Stayed: July 2010, travelled on business
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Thank selford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2009

I stayed here for 3 nights while at a convention, Great Rate and Great Location....Its quiet and nothing is around it but you can drive a few miles up the highway and you have all the stores and shops you can handle and you can drive 5 minutes the other way and be at your airport gate! The room was a great 1 bedroom suite, it is obvious they recently remodeled. Flat screen tv's in the bedroom and living room, lots of space, a full use kitchen! I couldnt ask for anything more! Breakfast was simple but filling {Can't go wrong with a waffle maker!}. Business Center was fast and usable 24hrs a day, There is a small area by the front desk where you can pick up some frozen foods or ice cream and charge it to the room. This was nice and the prices were reasonable. One thing I loved....LOVED more than anything. I put my do not disturb sign on the door and the maids left me clean towels and new toiletries at the door. No one ever does that and I loved it! One thing that annoyed me though and the only reason I moved this from a 5 star to a 4 star. I had my do not disturb sign on and the maintenance opened the door and tried to come in , I had it bolted so they just made a bunch of noise and freaked us out. They apologized but still it was very uncalled for.

  • Stayed: May 2009, travelled on business
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Thank selrahc1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Dallas DFW Airport North/Irving

Address: 8600 Esters Blvd, Irving, TX 75063-2207
Region: United States > Texas > Irving
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #50 of 78 Hotels in Irving
Price Range: £71 - £329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dallas DFW Airport North/Irving 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Residence Inn DFW Airport North Irving hotel is centrally located between Dallas and Fort Worth. Our hotel is 5 miles from the Irving Convention Center at Las Colinas. Located in Freeport Business Park, the extended stay Residence Inn hotel is within walking distance of Allstate Insurance, Nissan, Northrop Grumman, Metlife, Citigroup, and FAA. The options for weekend activities include Historic downtown Grapevine, Bass Pro Shop, Great Wolf Lodge, The Gaylord Texan, and Grapevine Mills Mall just minutes away. The Residence Inn DFW Airport North is located centrally for easy access to AT&T Stadium, American Airlines Center, Cotton Bowl, and Texas Motor Speedway. From short getaways to extensive business trips, spacious suites offer fully equipped kitchens, pull out sofas, and free wireless internet access. The Residence Inn DFW Airport North Irving hotel has perfected the extended-stay experience to help our travelers thrive while away from home. ... more   less 
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Also Known As:
Residence Inn Irving
Irving Residence Inn

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