This was a brief, overnight stay as I arrived from the airport after 11:00 pm and was out of the hotel by 7:30am. The room itself was your typical, well appointed suite that you would expect from Residence Inn. The front desk staff was very friendly and helpful at check-in and check-out. Breakfast had the usual fare with scrambled eggs, sausage, cereals, muffins, coffee, juices, etc.
There are several opportunities for improvement at the hotel. As another reviewer noted, the internet is slow, even when I was accessing it at midnight. The room was missing an iron and ironing board, which was quickly delivered upon request. The iron leaked water and I needed to push the reset button repeatedly in order to keep it on. The shower in the morning was tepid at best which I thought was unusual to run low of hot water at 6:30 in the morning.
What really needs to be addressed is the very rancid odor in the hallways. The good news is that it is not noticeable in the suite.
I asked at check-out about who managed the hotel and the front desk noted it was Interstate Hotels. I know that Interstate is one of the largest hotel management companies and going through a significant period of growth. As such, I would hope they do not stretch their staff too thin that they lose sight of the small details.
- Official Description (provided by the hotel):
- The Residence Inn DFW Airport North Irving hotel is centrally located between Dallas and Fort Worth. Our hotel is 5 miles from the Irving Convention Center at Las Colinas. Located in Freeport Business Park, the extended stay Residence Inn hotel is within walking distance of Allstate Insurance, Nissan, Northrop Grumman, Metlife, Citigroup, and FAA. The options for weekend activities include Historic downtown Grapevine, Bass Pro Shop, Great Wolf Lodge, The Gaylord Texan, and Grapevine Mills Mall just minutes away. The Residence Inn DFW Airport North is located centrally for easy access to AT&T Stadium, American Airlines Center, Cotton Bowl, and Texas Motor Speedway. From short getaways to extensive business trips, spacious suites offer fully equipped kitchens, pull out sofas, and free wireless internet access. The Residence Inn DFW Airport North Irving hotel has perfected the extended-stay experience to help our travelers thrive while away from home. ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn Irving
- Irving Residence Inn