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Hyatt Place Dallas/Las Colinas
Ranked #2 of 77 Hotels in Irving
Certificate of Excellence
Reviewed 15 August 2014

This was my second time at this hotel and I will stay there again in the future.
Rooms have good size and l like layout with sitting and office area.
Breakfast was good, much better than at Fairfield Inn across the street.
Food menu served by 24x7 service is also decent. Ordered 2x, food was fresh.
WiFi was free and working fine.

  • Stayed: August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank exec_wife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this reviewResponded 18 August 2014

Thank you for your review. Please feel free to reach out to me to let me know how we exceed your satisfaction and create an exceptional experience for you. I can be reached at 972-550-7400 ext 4905.

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414 - 420 of 520 reviews

Reviewed 15 August 2014

Just like every other Hyatt Place..the front desk team make a difference though...very nice and helpful! It looks like the hotel is in the process of being renovated (or about to)...although with the exception of fixing the elevator doors I can't see what needs to be re-done.

Stayed: August 2014, travelled with family
Thank Frank A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this reviewResponded 18 August 2014

Thank you for your review. We have just finished up our room renovation and our elevator renovation begins in mid to late September. We are excited to have the elevators done as they definitely need a facelift!

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Reviewed 9 August 2014 via mobile

We has booked a room at Wingate through Hotels.com but did not know that shuttle service from DFW stopped at 8pm on weekends. A cab was going to cost $35. So I called Hyatt Place--2 doors down--and asked if they could pick us up and bring us to Wingate. Tiffany on the phone was super helpful and even though she said they normally don't do this they would help us out. Tammy, the driver, was very accommodating! Shout out to Hyatt Place for going above and beyond for a future customer! We will book a room there next time! Thanks!!!

Stayed: August 2014
Thank flyer4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this reviewResponded 11 August 2014

Thank you for your review! We look forward to your next visit to the DFW area and are excited to have you as a future guest!

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Reviewed 28 July 2014 via mobile

Great place to stay! Rooms are really nice... Pool was under construction though:( It has a bar and café. Breakfast was pretty good with a lot of choices: bagels, cereal, yogurt, fruit, eggs, sausage, French toast, coffee, milk, and juices.

Stayed: July 2014
Thank Tammi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this reviewResponded 30 July 2014

Thank you for your review! We are nearing the end of our renovation and look forward to having all of our construction projects complete. I am glad you enjoyed our food service. Our 24/7 Gallery Menu offers some nice options for our travelers who prefer to dine in and our breakfast (in my opinion) is second to none for being complimentary. We look forward to your next visit with us.

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Reviewed 28 July 2014 via mobile

Rooms are very large. There is a couch I'm the corner separate from the comfortable beds. The breakfast area itself is small but provided good selections. There are plenty of tables in the lobby. There is even a small bar. Great staff! It's not too close to restaurants though except for the BBQ one across the parking lot.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank jordiepoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this reviewResponded 28 July 2014

Thank you for your review! Our newly renovated rooms provide ample space for relaxing and/or working. We look forward to your next stay!

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Reviewed 26 July 2014

Stayed in May 2014 and was thoroughly impressed:

- Very courteous staff, quick check-in
- Room was neat, clean and comfortable
- Hotel doesn't have a full fledged restaurant but the staff will turn around a quick meal
- Was under renovation and they turn off the water during the day. I missed reading the board that was put up at the front desk. And as a result couldnt take shower before heading for work. The staff promptly arranged a shuttle to the Holiday Inn which is about 2 miles, managed an empty room so I could have my shower, and was promptly dropped back. Felt like I was at home
- Pretty close to restaurants (about 2 miles, you could walk up), shopping - so you do have a choice if you wish to eat. Hotel also arranges to drop you if you request for a shuttle to the shopping area, which I found very useful
- Has shuttle service to and fro (the airport)
- The front desk always greets every time you step in or step out. Reflects the hospitality and service approach. Always ready for a chat if you are having your meal alone.
- Staff also attends to requests quickly (if the TV remote doesnt work, they replace it)
- Organized good and sumptuous breakfast
- Definitely recommend stay - driven entirely by the courteous staff.

  • Stayed: May 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Suyog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this reviewResponded 28 July 2014

Thank you for your review! We pride ourselves on providing each guest with an exceptional experience. We hope to see you next time you are in the DFW area.

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Reviewed 22 July 2014

Enjoyed our 2 nights with the hotel. They tried to make everyones stay as peaceful as possible. The hotel was having a major remodel. It was a little odd with the carpets and flooring torn up. The room was nice and we made the best of it. I like the location and wouldn't hesitate to book this one again. Restaurants within walking distance. I wish Hyatt Place would add a guest laundry.

Room Tip: Our first room was near the elevator. We moved because an AC problem, but we were happy because the...
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  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank P L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this reviewResponded 23 July 2014

Thank you for your review! It is a challenge making sure everyone has an enjoyable and peaceful stay during renovation. Our lobby is almost complete, and we only have the exterior left. Unfortunately we do not have the space for a guest laundry on site, however we do a have a couple of options for our guests. We offer Valet Dry Cleaning (FEE) or the use of our sister properties guest laundry facility. Thank you for staying with us here at the Hyatt Place Las Colinas. We appreciate your business.

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Additional Information about Hyatt Place Dallas/Las Colinas

Address: 5455 Green Park Dr, Irving, TX 75038-6924
Region: United States > Texas > Irving
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Best Value Hotel in Irving
#11 Family Hotel in Irving
#18 Business Hotel in Irving
Price Range: £67 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Dallas/Las Colinas 3*
Number of rooms: 122
Official Description (provided by the hotel):
Hyatt Place Dallas Las Colinas is located only eight miles from DFW Airport and eleven miles from Love Field Airport in the heart of the Las Colinas technology corridor. We are home to many Fortune 500 companies including Microsoft, Abbott Laboratories and State Farm Insurance and we offer a short drive to the night life of Dallas and the family friendly events in Grapevine. For your convenience we offer a complimentary shuttle to and from DFW Airport, 7 days a week between 7am and 10pm. Our shuttle service is also available to local shopping, dining and area attractions within a five mile radius. Located within five miles of the hotel you will find the Irving Convention Center, Irving Arts Center and the Mustangs of Las Colinas, the largest equestrian sculpture in the world and over 2,000 area business’s. Hyatt Place Las Colinas offers 1,586 square feet of meeting space, sure to accommodate your next office meeting, or social event. We have a variety of catering and audio visual equipment for your convenience and will help you organize even the smallest detail to make your event a success. ... more   less 
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Also Known As:
Hyatt Place Dallas/Las Colinas Hotel Irving
Amerisuites Irving
Hyatt Place Irving
Irving Hyatt

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