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“Terrific Property for an Airport location!!”

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Holiday Inn Express Hotel & Suites-DFW North
Ranked #27 of 78 Hotels in Irving
Reviewed 24 May 2013

We stayed here for one night while attending a convention. I was worried that it would be too far from the convention center but it was really only about a 4 mile drive and they were on the same freeway. My first impression when I walked into the nice, welcoming lobby was one of surprise as we had only paid $85 for the night! Then we checked into our room and it was a full fledged SUITE! The beds were comfy, the bathroom was huge with a separate bathtub and shower and the free breakfast was what I usually expect at an HIE - premade omelets, cereals, breads, juices, coffee and milk. I was concerned that the airplanes would keep me up but, once in the room, I never heard them - and the hotel was directly under an landing path. There were two TV's - one in the living room and one in the bedroom - with a full slate of cable channels. The room was very clean too. Most important, there was an In N Out about 2 miles away! Free parking too. This is an excellent location if you are catching a flight and I noticed buses out front going to the airport. I give this property a huge THUMBS UP!!

  • Stayed: May 2013, travelled with family
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Thank ginger2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this reviewResponded 5 October 2013

It brings us immense joy to know that we have served you well, thank you for taking the time out of your busy schedule to share your heart-warming appreciation. It is indeed our goal to make the stay of our guests a pleasant one to remember. The liking you expressed with regards to our great room, the reasonable price as well as the convenient location and the breakfast served gives us more reason to strive harder than hard to further excel in the delivery of our services so that we can always keep our customers happy at all times. Thank you for choosing to stay with us, and we sincerely hope to serve you and your family again very soon.

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250 - 256 of 329 reviews

Reviewed 9 May 2013

I am a Platinum member at HI, so I am in their hotels quite a bit. This one was lacking in numerous ways. First, even though the room was prepaid, the front desk still hit my credit card with an additional room rate authorization because they failed to read the screen. The charge was reversed, but it took the usual several days to drop off. Second, my air conditioner failed to keep the room cool nor remove the moisture from the air, resulting in a very humid room. Third, the gym equipment was worn out, creaky and hadn't appeared to be maintained much at all...very much below usual HIE standards. Finally, when a colleague checked in, the front desk clerk was very gruff and unfriendly, again NOT typical of HIE properties. Overall, a poor experience and I won't be returning even though I have future business in the area.

  • Stayed: April 2013, travelled on business
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2  Thank Code3pro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this reviewResponded 29 May 2013

Dear Code3pro,

Thank you for taking the time to write your review following your recent stay. We are very sorry you were not fully satisfied with your recent stay at our hotel and offer my sincere apologies for the poor service and conditions you experienced, which are certainly not up to our usual standards. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.

Once again, thank you for your time and for staying with us.

Sincerely,

Connie D
Case Manager
IHGCare

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Reviewed 7 May 2013

We stayed several nights during the Thanksgiving holidays. We spent most of the time with relatives, and only came back at night to sleep. This is a decent hotel with basic continental breakfast. Nothing fancy but neither was the price.

Room Tip: I put "average on kids activities and room service since this didn't apply to us. We felt...
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  • Stayed: November 2012, travelled with family
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Thank crjennings2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this reviewResponded 5 October 2013

We sincerely value the time and effort you gave to share to us your experience following your recent stay. We wish to let you know that we will work harder than hard to further improve the services we offer our valued guests. Thank you for giving us an opportunity to correct our deficiencies, and we hope that we may give you a far better experience next time.

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Reviewed 28 April 2013 via mobile

While the hotel does show some age, it has been remodeled and was very clean. I was most impressed with the service. We were given a suite for our family even though we had reserved with Hotwire. That does not happen often! The beds were very comfortable and the breakfast was great with lots of variety. This is a great value for a road trip stop or a stay close to the airport.

  • Stayed: April 2013
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1  Thank summertravelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this reviewResponded 5 October 2013

Ensuring your comfort and convenience is what drives us to work hard in giving you a pleasantly memorable experience to remember. Thank you for choosing to stay with us, and giving us your positive feedback. The appreciation you gave with regards the impressive service as well as the overall cleanliness and the great breakfast selection is indeed heart-warming. Thank you for commending us for all our hard work and we certainly hope to serve you again very soon.

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Reviewed 14 March 2013

We stayed here two nights while at a steel guitar convention (next door). We were upgraded to a two-room suite (with our Priority Club status). The two rooms were nice: in the front room one could relax, read a book or watch TV, while the other went to sleep in the bedroom. The bedroom had two double beds; not my first choice but it may be fine for others. All rooms were spacious and well equipped. Each of the two rooms had a TV, but we never used either one.
The lighting in the outer room was not quite bright enough for me, as I had to move the various lamps around to get them just so to shine on the book I was reading (there was no overhead light in the ceiling). I think some brighter bulbs might be an easy solution. The free breakfast was pretty good, though it had a mass-produced appearance and taste. They had sausage that was just OK, and the omelets were some kind of machine-produced folded egg with a minimum of something in the middle. All I wanted were scramble eggs, so I simply unfolded this foldover concoction and scraped out the spoonful of mystery stuffing. As far as free breakfasts go, it was satisfactory, and certainly better than the "continental" breakfasts offered at some other competing hotel chains.

  • Stayed: March 2013, travelled as a couple
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Thank RedSand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this reviewResponded 5 October 2013

Thank you for taking the time out of your busy schedule to review our property. It gives us immense pleasure to know that we have served you well. We genuinely invest on giving our guests a pleasant experience while making their stay a comfortable one to remember, and for you to commend us on that matter is truly rewarding and inspiring. Thank you for the appreciation you gave with regards to the cleanliness of the accommodation in total, we certainly hope to be of service to you again soon.

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Reviewed 24 January 2013

Stayed here one night on a business trip. Booked online at Hotwire and got a tremendous rate. Not an easy place to get to, you have to exit early and go down the access road. Other than that, it was a great place. Was surprised it was so quiet being right on the north side of the airport.

The rooms were well appointed. Large room with a couch and seating area. Nice desk for working, plus it had a refrigerator which was a nice touch. Separate shower and bath. Usually don't see that in mid-range hotels. 32" flat screens were great. Breakfast offerings were good.

Very close to Grapevine Mills Mall, Bass Pro Shops, and the Gaylord Texan. Many nice restaurants all around. Would easily stay here again. Staff was very helpful at check-in.

Room Tip: If you do go to Grapevine Mills, be careful getting back to NOT go south into a great deal of constr...
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  • Stayed: December 2012, travelled on business
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1  Thank Dave_from_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this reviewResponded 5 October 2013

It is with utmost sincerity that we extend our heartfelt gratitude for openly sharing to us your wonderful experience while staying with us. It is our ultimate goal to attend to the needs of our valued guests in the best possible way, so that we may ensure their comfort at all times. Thank you for commending us on the great service we have given you, we also wish to thank you for appreciating the hotel cleanliness and the in room amenities in total. We hope to be of service to you again very soon.

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Reviewed 20 December 2012 via mobile

I must say that some of the pictures on this review didn't do the hotel justice. The tv's are updated to flatscreens now. Room was very clean and well kept up (yeah, i inspected it). The breakfast area was nice and spacious, very accommadating for our Cowboys fan club. We had 210 come with us and the front desk staff made sure everything was in order. I will definitely stay here again if the opportunity presents itself.

  • Stayed: December 2012
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1  Thank JerNew901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this reviewResponded 5 October 2013

The appreciation you have for your great stay in total is precisely what we are striving towards. We want you to come stay with us and leave feeling rested, relaxed and comfortable, in terms of both how you feel about your room and how you feel about the money you spent. We wish to always give you the best service there is to offer. Thank you for all your appreciation for all the hard work we do, and we sincerely look forward to a return visit from you very soon.

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Additional Information about Holiday Inn Express Hotel & Suites-DFW North

Address: 4550 W John Carpenter Fwy, Irving, TX 75063-2301
Phone Number:
Region: United States > Texas > Irving
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Romantic Hotel in Irving
Price Range: £55 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites-DFW North 2.5*
Number of rooms: 163
Official Description (provided by the hotel):
Dallas/Fort Worth hotel is in an ideal location. You'll receive superior accommodations in Dallas/Ft Worth (DFW) when you choose the Holiday Inn Express Hotel & Suites DFW North. Ideally located one mile from DFW Airport, our Dallas hotel offers several convenient services like a free shuttle to and from the airport. Short-term travelers and long-term visitors will both enjoy staying in our hotel in the DFW Metroplex. Visitors will find our DFW hotel the ultimate in convenience due to the area's business attractions. Situated among more than 8,000 companies, including 4 global headquarters for Fortune 500s, our DFW accommodations, multiple meeting rooms, and 24-hour business center fit the ambitious mindset of our local businesses. Travelers looking for hotels near DFW airport will be happy to find that we are only 12 miles from Six Flags and Wet 'n Wild Water World. The Galleria Mall, Grapevine Mills Mall, and Ft. Worth Stockyards have Texas treasures and souvenirs for you to remember your DFW vacation. Because every room is a newly renovated suite filled with new amenities, guests will feel at home throughout their DFW stay. Escape for a relaxing dip in our outdoor pool, and stay connected throughout your trip with free high-speed Internet access available in every room. Whether you're enjoying a Texas family vacation or business trip, our Holiday Inn Express Hotel and Suites near DFW is the perfect choice. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites-Dfw North
Holiday Inn Irving
Irving Holiday Inn

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