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“Red Roof~Home”

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Red Roof Inn Dallas - DFW Airport North
Ranked #57 of 77 Hotels in Irving
Texas
2 reviews
“Red Roof~Home”
Reviewed 8 February 2011

I stay at this Red Roof frequently and have a great stay every time. It's clean, quiet, and the front desk staff is really great! Ask for Michelle, she's a sweetie! This is a great location, convenient to DFW and Grapevine Mills. Take a look!

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flyingbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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303 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
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English first
Plano
2 reviews
Reviewed 5 February 2011

I got some pasta from home . Asked the front desk for forks and plates which they usually do not have but the guy went to his car in the snow and got them for me . It was for his personal use. He neednt have done that . It was just simply going out the way to help. Rooms are clean . Water is hot and beds were really comfortable.

  • Stayed February 2011, travelled with family
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Helpful?
Thank vmur2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IRVING
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 February 2011

I stay in this hotel at least twice a month, and always received a wonderful service!! Michelle, one of the front desk agent's is always helpful and friendly and professional!! I highly recommend this place, it's also very clean and well maintained.

  • Stayed January 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mathaddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vgnewsom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 January 2011

I often travel for both business and pleasure and have stayed at the DFW Red Roof many times. This is the only hotel I will stay at when I travel to the Dallas area. The property is safe, the rooms are clean, and the staff, particulary Martin and Michelle, are always very helpful, friendly and professional. It is always a joy to visit the DFW RRI, and I wish every hotel that I stay at seemed this safe and clean, and had such a wonderful staff. I do have to comment on a previous review of the staff at this RRI. I have many times while in the lobby seen obnoxious guests come in demanding rooms at rates that are much lower than even the lowest available rates. Given the pervious reviewers comments regarding his or her request regarding rooms and rates, I can only assume that he is one who demands something that is not possible, and when he doesn't get his way, he complains about customer service. Customer service is not about giving people whatever they ask for, even if it unreasonable; it is about being polite, friendly, and professional and doing for people what is reasonable. I have been at this hotel many times over the last few years, and I have never seen anything other than the utmost professionalism from the staff here. Sadly, I can't say the same for all of the guests.

  • Stayed January 2011, travelled on business
    • Value
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Helpful?
1 Thank vgnewsom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 January 2011

We routinely stay at this location because it is close to our office. However we have decided to bring our business elsewhere because they have new front desk staff, particularly Michelle that has given us horrendous customer service the last 3 times we had to deal with her. Everytime we make a request regarding a type of room or the rate, she rattles off that "she can't help us", "if we don't like it we can stay somewhere else" and a pretty obnoxious speech about "how she was trained as a professional and therefore she will only do blah blah blah". I take it professional training forgot to include customer service. Who in this day and age feels it is acceptable customer service to tell people to take their business elsewhere before they even check the computer for your request? I'll take my hard earned money elsewhere.

  • Stayed January 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelingAli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midwest
Level Contributor
140 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 3 October 2010

Stayed here twice within 10 days for flights, and would do so again. GREAT front desk service. The shuttle company they use (RC Express) was reliable on all 4 trips. Denny's next door is pretty good also, but if getting your food to go, do check to ensure you received your plastic cutlery. (lol) WiFi and coffee in the lobby 25/7.

  • Stayed September 2010, travelled as a couple
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    • Location
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Helpful?
Thank stranieri_divertenti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monument, Colorado, USA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2010

The hotel is very clean, convenient to the airport, and the people there are the BEST - very hospitable and accommodating.

  • Stayed August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SFBPhD2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Roof Inn Dallas - DFW Airport North

Property: Red Roof Inn Dallas - DFW Airport North
Address: 8150 Esters Blvd, Irving, TX 75063-2905
Region: United States > Texas > Irving
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #57 of 77 Hotels in Irving
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn Dallas - DFW Airport North 2*
Number of rooms: 156
Official Description (provided by the hotel):
A great location, only 2.4 miles from DFW International airport - take advantage of our FREE shuttle service to and from the airport. Red Roof Dallas - DFW Airport North is near Las Colinas, Grapevine Mills Mall and the new Cowboys Stadium. Our family friendly hotel is also a short distance to Six Flags, and Texas International Speedway. Come enjoy Texas hospitality at its finest! *Free parking for night(s) of stay only -- special Sleep, Park, and Fly rates available for those guests wishing to leave their car at the hotel for additional nights. This Red Roof offers free shuttle service to DFW Airport and Park/Fly packages; includes 1 night’s hotel stay and up to 3,7 or 14 days of parking. Please contact location for more information. The Red Roof Inn Dallas - DFW Airport North also offers free WiFi in all guest rooms, a conference room, suites, a coin laundry facility and elevators. Experience our complimentary coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. Now offering Red Roof's new Order Inn program, where guests can order delicious food for in-room delivery. Special construction rates are available. ... more   less 
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Also Known As:
Red Roof Inn Dallas - Dfw Airport North Hotel Irving
Red Roof Inn Irving
Irving Red Roof Inn
Red Roof Inns Irving

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