My family, a group of 10 people, stayed at this motel 6 on 8/10/2014. We checked in at 10:15pm. A girl who worked at front desk was very racist and unhappy with us because We have 5 rooms to check in at the same time. She said "You have too many reservation, step on the side". She took a guy behind me and we have too wait for 20min. At the time we got to our room almost 11pm at night.
We went straight to bed after 10 hours driving. In the morning around 7:20am, I went to bathroom and there is NO WATER.
I went to front desk to report it. All they said we are working on it!!!!!! I told her how can your motel have No Water? how can I flush the toilet or brush my teeth? She said Sorry!!
I spoke to my Chase credit card to report the matter. They called the motel for 3 times but never was able to talk to the general manager. Chase told me I need to contact motel 6 from 10:30 to 11am because that is the time the manager will be there. I called motel 6 this am and she is not there. Motel 6 needed to respond my call before I call BBB and Health department to report this matter.
- Official Description (provided by the hotel):
- Motel 6 Dallas DFW Airport North is located off SR 114. All guest rooms have a modern look including 32 inch TVs, and Free Wi-Fi. Free shuttle service to and from DFW Airport, park and fly for a small fee, a seasonal outdoor pool, and coin laundry. ... more less
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- Also Known As:
- Motel 6 Dallas - Dfw Airport North Hotel Irving
- Motel 6 Irving
- Motel Six Irving
- Irving Motel 6
- Irving Motel Six