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“Stay was clean and staff was excellant”

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Hilton Garden Inn DFW Airport South
Ranked #13 of 77 Hotels in Irving
Certificate of Excellence
Hastings
Level Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Stay was clean and staff was excellant”
Reviewed 28 March 2014

No complaints here..also good shuttle service too. try to ask for, when you reserve a ground floor room or one that faces away from the airport. While the airport is not that close, some departtures do penetrate the walls, though not earth shattering, if you are a light sleeper, you "might" hear it..

Room Tip: I would try to get a lower room, if not ground floor
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeAnna H, Manager at Hilton Garden Inn DFW Airport South, responded to this review, 1 April 2014
Thank you so much for telling others about your experience at our hotel! I am really happy to hear that you had such a pleasant stay, and I look forward to seeing you next time you are in the Dallas/Ft Worth area.
Kindest Regards,
DeAnna Hendrix
Night Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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537 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
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  • Japanese first
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English first
Rheinau, Germany
1 review
Reviewed 23 March 2014

Nice Hotel, Close to the Airport DFW. Very clean, friendly staff, amenities of high Quality like fitnessroom, Lobby, breakfast room. Rooms very clean and cosy. For someone very noise sensitive however, sometimes you can hear departures , but what can bexpected so Close to a big Airport. Overall ++ Rating.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeAnna H, Manager at Hilton Garden Inn DFW Airport South, responded to this review, 1 April 2014
Thank you for taking the time to post such nice comments about our hotel and the staff. I'm glad you found our staff excellent, we're very lucky to have the staff that we have. I hope we will see you again on your next visit to the Dallas/Ft Worth area.
Kindest Regards,
DeAnna Hendrix
Night Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riverside, United States
1 review
Reviewed 21 March 2014

The location is very close to DFW. The hotel is very clean, nice gym, bar and food was good. Very comfortable beds. The price is a little high if you are staying for a few days. I was staying on a business trip so I think the place is great if you are being reimbursed. If your trip is for pleasure then I would look for a hotel that might not have as many amenities but the price is a lot less.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tamra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeAnna H, Manager at Hilton Garden Inn DFW Airport South, responded to this review, 1 April 2014
Thank you for posting a TripAdvisor review about your recent stay at our hotel! I am happy to hear that you enjoyed your room and our bar.
Kindest Regards,
DeAnna Hendrix
Night Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lloydminster, Canada
1 review
Reviewed 20 March 2014

Stayed at the hotel for a conference and was very impressed. Staff was friendly and helpful, rooms were very clean and in prime condition. Bed was very comfortable and I loved the shower! Shuttle not only picked us up from the airport but also brought us to local businesses where we could eat and pick up supplies which was extremely helpful. Facilities were all in perfect condition. I would most definitely stay again!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Katrina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeAnna H, Manager at Hilton Garden Inn DFW Airport South, responded to this review, 1 April 2014
Thank you for taking the time to post such nice comments about our hotel and the staff. We appreciate that you would take time to comment because your feedback is very important for our continuing growth in customer service here at the Hilton Garden Inn DFW South. I am happy to hear that we were able to make your stay with us comfortable and pleasant.
Kindest Regards,
DeAnna Hendrix
Night Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delavan, United States
1 review
Reviewed 15 March 2014

The buffet breakfast that is free at most hotels was charged $11, plus it was cold and not very good tasting. The staff was quick to bring the bill, however I could not find anyone to help with getting warm fresh food.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Susan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeAnna H, Manager at Hilton Garden Inn DFW Airport South, responded to this review, 1 April 2014
Please accept my sincere apologies for the inconvenience you experienced during your recent stay at our hotel regarding breakfast. Please know that we read every review and our Food and Beverage Director has been notified about your breakfast experience. We thank you for your patronage and we look forward to serving you again in a more professional manner.
Kindest Regards,
DeAnna Hendrix
Night Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lacey, United States
1 review
Reviewed 14 March 2014

my family and i had been traveling on vacation and needed a place right away! after looking in airport directory, this place got our attention, it just felt right after speaking with the hotel agent, from our shuttle to and from airport, to the room our first impression was very high! we sincerly would reccommend this hotel to all our family and friends for their lodging needs.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Trixie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeAnna H, Manager at Hilton Garden Inn DFW Airport South, responded to this review, 18 March 2014
Thank you for taking a moment to share your experience. ! I am happy to hear that you enjoyed your room and our staff. Thank you so much for telling others about your experience at our hotel and I look forward to seeing you next time you are in the Dallas/Ft Worth area.

Kindest Regards,
DeAnna Hendrix
Night Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
georgetown, texas, United States
1 review
Reviewed 10 March 2014

The staff at this hotel goes out of their way to make guests feel welcome. They are always glad to see you- engaging in conversation with the guests if appropriate. Hotel is clean and the overall experience is great. Dominque at the front desk pm shift is wonderful. Employees have long length of service which indicates that they too are happy in their jobs.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Claudia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeAnna H, Manager at Hilton Garden Inn DFW Airport South, responded to this review, 18 March 2014
Thank you so much for the wonderful feedback! Dominique is such an asset to our team, and it is wonderful to see our guests recognize that! We look forward to seeing you again soon!


Kindest Regards,
DeAnna Hendrix
Night Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn DFW Airport South

Property: Hilton Garden Inn DFW Airport South
Address: 2001 Valley View Ln, Irving, TX 75061-3501
Phone Number:
Region: United States > Texas > Irving
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Irving
#14 Family Hotel in Irving
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn DFW Airport South 3*
Number of rooms: 151
Official Description (provided by the hotel):
The Hilton Garden Inn DFW Airport South is situated perfectly in the center of the DFW Metroplex bordering Grapevine, Arlington, Dallas and Ft. Worth. Conveniently located just 2 miles South of DFW Airport, offering courtesy shuttle within 5 miles of the hotel. Located near businesses and entertainment such as FlightSafety DFW, CAE, Bombardier, NCR, AT&T and Centreport Office Park. Easy access to Dallas Cowboy's ATT Stadium, Globe Life Park home of the Texas Rangers, 6 Flags Over Texas, LEGOLAND, Sea Life Grapevine Aquarium, Historic downtown Grapevine, American Airlines Center, Dallas World Aquarium, Dallas Arts District, Dealey Plaza, Ft. Worth Stockyards, Gexa Theatre, Lone Star Park, Grand Prairie Premium Outlets and Grapevine Mills Mall as well as a vast array of restaurants within a 5 mi. Radius of the hotel. Guest rooms featuring fabulous amenities like GSS Garden Sleep System beds, 37" HGTVs and complimentary WiFi. Each room offers a microwave, mini fridge, Keurig coffeemaker and large desk. Beautifully appointed meeting and banquet facilities seating up to 300 people. Enjoy the hotel's restaurant for breakfast and dinner with room service and The Garden Grille and Bar open nightly. Outdoor living areas offer a mesmerizing fire fountain, soft seating and large screen TV or for a more relaxed setting enjoy the hotel's scenic tropical pond. Fitness Center, Business Center and outdoor swimming pool. ... more   less 
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Also Known As:
Hilton Garden Inn Dfw Airport Hotel Irving
Hilton Garden Inn Irving
Hilton Irving

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