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BEST WESTERN PLUS DFW Airport Suites
Ranked #18 of 77 Hotels in Irving
Certificate of Excellence
Brownwood, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Pleased”
5 of 5 bubbles Reviewed 15 April 2014

We stayed at the hotel overnight for a flight out of DFW the next morning. Everything was great! I have stayed at a neighboring hotel before and paid more for a (not so nice of a) room AND more for the shuttle ride. We were very pleased with this stay.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review, 18 April 2014
Dear Scott H,

We appreciate your kind words & look forward to seeing you on your next trip to the DFW area. Regards.

Mehul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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352 reviews from our community

Traveller rating
    137
    125
    54
    25
    11
See reviews for
103
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97
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 14 April 2014

Nice place to stay- would stay there again. Pretty quiet especially as close to the airport as it is located. Bed was comfortable. Reasonably priced. Quick check-in/check-out. Plenty of towels. Stay was nice and no problems.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank 524dustyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review, 15 April 2014
Dear 524dustyl,

We appreciate your kind words & look forward to seeing you during your next visit to the DFW area. Regards.

Mehul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 14 April 2014

Nothing on booking site about under renovations and what I booked was not the room I got. I had booked a suite with 2 queen beds and sleeper sofa but they said said I booked king bed so they charged me an additional $20 each nite for 2 queen beds one bed was up against wall so only one person could sleep in it. both agents at customer service desks were rude and very unaccommodating. and also was advised at 3pm Friday afternoon manager was not in or available to resolve any issues. they made sure all our room keys were deactivated every day and the hot tub was not working and the food for breakfast was disquesting. Of all the thousands of hotels around airport would never stay at this one.

Room Tip: Call the hotel directly to make sure it is exactly what you want.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review, 15 April 2014
Dear Linda R,

Our apologies for your recent experience with us.

Regarding your booking, unfortunately reservations booked through a third party travel site limit our options at the property level. We are instructed to direct all inquiries & discrepancies to the travel site directly.

Please contact me at the property directly if I can be of further assistance. Regards.

Mehul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durango, Colorado
Level Contributor
61 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 26 March 2014 via mobile

This hotel is not near restaurants which is a problem when arriving after a full travel day and being hungry. We did order delivery from a local restaurant but it took 1.5 hours to arrive. Needless to say my family was famished by the time dinner arrive. For the money, I would recommend staying at a hotel with either an on-site restaurant or at least a decent one within walking distance. The shuttle service from the airport was less than desirable as we waited at least one hour to be picked up and had to call the hotel twice to make sure they were actually dispatched.

Stayed March 2014, travelled with family
Helpful?
Thank BeachMtnDesert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 22 March 2014

We got a nice spacious king room with a fridge, microwave, coffee maker (bring extra sugar if you require it), and a nice TV. The A/C worked well. The king bed was nice if a bit stiff for my taste. Nice hot shower with plenty of water. There was some highway noise through the windows but it was survivable and we were able to get sleep. We did not use the WIFI. Two complaints; the first minor. The shuttle service is not so user-friendly. You must call in advance for pick-up but don't expect that'll mean much. The drivers get paid in large part by tips. They fly and they don't wait around. If you miss them, they're 40 minutes apart. The second is a major concern for anyone who travels; we asked for a 4:30 wake up call for an early flight. We'd been out of the country and were not aware that the clocks were changing for daylight savings time. I set the alarm as well just in case. Both went off at 4:30 but of course that was yesterday's time. NO ONE in the hotel bothered to warn us. And we were not alone. We missed our flight and spent the day in the airport as a result. NOT FUN!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank galtjohngalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review, 24 March 2014
Dear Galtjohngalt,

We appreciate your kind words regarding our facility.

That said, my deepest apologies for the time change issue. This should not have occurred and is something that I will take up with our Guest Services staff. Please contact me directly at the Property if there is anything that we can do for you at this late stage. Regards.

Mehul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 15 March 2014

Very nice location to airport and car rental. Only downside is it is right next to the airport so you will hear the planes once in awhile but if you are a good sleeper, no problem. Next door is a gas station and a whataburger. Also has a nice outdoor pool and hot tub. Breakfast was really good, waffles are in the shape of the state of Texas! Very cute. I would stay here again!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Terra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review, 17 March 2014
Dear Terra K,

We appreciate your kind words and are pleased that you had an enjoyable stay with us.

We look forward to seeing you during your next visit to the DFW area. Regards.

Mehul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prince George, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 13 March 2014

Super friendly staff, very clean and comfortable beds and close to the airport. However, we didn't notice any plane noise during the night. Good value compared to some other hotels we've stayed at in the area.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank FrootLoop60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review, 15 March 2014
Dear FrootLoop60,

We appreciate your kind words and are pleased that you enjoyed your stay.

Our staff takes great pride in their work as well as the overall cleanliness of the facility. We look forward to seeing you on your next trip to the DFW area. Regards.

Mehul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS DFW Airport Suites

Property: BEST WESTERN PLUS DFW Airport Suites
Address: 5050 W John Carpenter Fwy, Irving, TX 75063-2399
Phone Number:
Region: United States > Texas > Irving
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Business Hotel in Irving
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS DFW Airport Suites 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
DFW Airport north entrance 1 mile, free 24 hour airport shuttle, free high speed internet, large desk, business center,3-story interior corridor building, microwave & fridge, close to Gaylord Texan, Grapevine Mills Mall, Las Colinas location ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Hotels.com, Ebookers, Booking.com, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your BEST WESTERN PLUS DFW Airport Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Dfw Airport Hotel Irving
Irving Best Western
Best Western Irving

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