Be sure to check your charges. I was at this hotel for an extended business stay and this staff charged the wrong credit card twice... once for over a thousand dollars. I was not happy and the staff said it could take up to 12 days to be fixed. Also there was one staff member that needed some additional customer service training (other guests commented on the poor customer service) The rooms are nice, clean and quiet. I have been told there are better hotels and values in Jacksonville. I would check them out if my stay was extended. I have stayed only at HI for the entire past year and this service was the worst I received.
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- Also Known As:
- Holiday Inn Express Hotel And Suites Jacksonville
- Holiday Inn Express Hotel & Suites Jacksonville Texas