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“Good spot if you're in the area.”
Review of Quality Suites

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Quality Suites
Ranked #1 of 3 Hotels in Jersey Village
Reviewed 4 March 2013

I was in town on business near Cypress and I stayed here. Location is good (right off the freeway) but busy. I didn't eat nearby, but there was a Starbucks in the same parking lot that was easy to walk to in the morning. Rooms were standard for a Comfort Suites and suited my needs just fine. Zero complaints.

  • Stayed: February 2013, travelled on business
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Thank Zoidberg25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (24)
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14 - 20 of 24 reviews

Reviewed 31 December 2012

Stayed there because of it was the week of a big oil conference in Houston and everything else was sold out. Rooms nasty, sheeting and mattress unbearable..room in general bad condition. Breakfast was the usual generic stuff you get in this type of motels - where the front desk staff plays "chef" in the morning with the microwave. Funniest thing was the "gymn". Was located right next to the lobby/breakfast area. with a huge window to the lobby. Basically everybody at breakfast could watch you working out. Didn't see anybody working out in there..

Room Tip: well - there is a highway on one side..would avoid that side..
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  • Stayed: July 2012, travelled on business
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1  Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2012

This is our second time at this hotel. The rooms are clean, the staff is friendly and the free breakfast is nice. The pool was closed when we were there, but it looks nice. Lots of decent restaurants nearby.

  • Stayed: December 2012, travelled as a couple
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Thank debbie_kevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2012

great rooms at a decent location, the place was quiet and clean. Hotel employees kept to themselves but if you had a question they would jump on it! Housekeeping I was really empressed with they seemed to always get the details I figure they would overlook!

Breakfast was good, just above average! Basically the only thing wrong with this hotel is: the parking, they need more of it and they need more than just one set of washer and dryers!

  • Stayed: July 2012
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Thank VulgarValkyrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSNWHOUSTON, General Manager at Quality Suites, responded to this reviewResponded 31 July 2012

Dear Guest! We thank you for the positive note.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2009

Dirty, food garbage left in the hallway by hotel employees overnight, room either very hot or very cold, tiny, tiny breakfast area with slim pickings.

  • Stayed: July 2009, travelled on business
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Thank CWietgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2008

It is impossible to know if you book through Travelocity that you will indeed get the rate quoted. I booked a room for my daughter at Comfort Suites through Travelocity and pre-paid it. When she arrived the hotel would not honor the agreement. She had the printed confirmation, but they still said they could not honor it. After dealing with Travelocity customer service and the hotel management for more than 2 hours, Travelocity informed us that we would have to pay the additional fee. In the end, my daughter went to the Comfort Suites counter to pay the additional charge, and the management then informed her that they were going to waive the additional charge. While that is honorable on the hotels part, it is exactly what should have occurred more than 2 hours before. After dealing with this until after midnight, my daughter finally got to bed before having to get up the next morning to catch a flight. Buyer beware! You may indeed have to pay a different rate/fee when you arrive at accommodations booked through Travelocity.

  • Stayed: September 2008, travelled with family
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9  Thank RWebster7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2007

I recently returned from this Comfort Suites, and realized it was totally remodeled with a new management staff. I got the jacuzzi suite and it was great. The wireless internet was fast with a great connection throughout the hotel. The room and the bathroom were clean. Although there was a jacuzzi in the room, there was also a shower and bathtub in the bathroom. The staff was helpful and the breakfast was good. The waffle maker definitely made me smile. The hotel is located directly off Highway 290 and there were many restaurants in the area. I definitely recommend this hotel for anyone.

  • Stayed: January 2007, travelled on business
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2  Thank NewarkKrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Suites

Address: 17550 Northwest Fwy, Jersey Village, TX 77065-4623 (Formerly Comfort Inn Houston Northwest)
Phone Number:
Region: United States > Texas > Jersey Village
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Jersey Village
Price Range: £62 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
QUALITY SUITES The Quality Suites(R) is a hotel in Northwest Houston that's merely minutes away from businesses like GE Oil & Gas, Cameron International Corporation, FMC Technologies, Emerson, Toshiba and more. You'll find plenty of sites and activities nearby, some of which include: Baseball USA NRG Stadium Minute Maid Park Toyota Center George R. Brown Convention Center Horse racing fans can easily get to the Sam Houston Race Park, and Houston hotels also provide easy access to several restaurants, grocery stores and cocktail lounges throughout the area. Amenities at our smoke-free Houston quality hotel include: Free breakfast Free WiFi Free weekday newspaper Free coffee When you're ready to settle in for the night, our spacious guest rooms feature refrigerators, microwaves and coffee makers. Your Q Bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket - because we know how much you value a good night's sleep. Long-distance travelers will appreciate our guest laundry services. Get your money's worth at the Quality Suites. This Houston, TX hotel offers the best hotel rates and the best amenities, too, so you can focus on the people and travel memories that really matter. Book today! ... more   less 
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Also Known As:
Comfort Suites Houston
Houston Comfort Suites

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