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“worst wifi ever”

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Motel 6 Houston - Katy
Ranked #18 of 20 Hotels in Katy
Level Contributor
4 reviews
“worst wifi ever”
3 of 5 bubbles Reviewed 7 August 2014 via mobile

I had to pay $2.99 for a 24hrs wifi but this didnt work at all! the signal was to poor!!! had to be close to the door to find some signal...by the other hand the room was clean enough to spend a good time there and personal was kind. If you dont need wifi do not waste your money and try to make your stay as good as can be ;)

Stayed August 2014
Helpful?
Thank Maria Fernanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nick P, General Manager at Motel 6 Houston - Katy, responded to this review, 8 August 2014
I do apologize for the inter net issues we are working with on fix these issues which we just found that the room you were in had a refrigerator that was producing the same frequency as the Wi-Fi causing interferences.
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37 reviews from our community

Traveller rating
    5
    12
    9
    4
    7
See reviews for
10
3
6
9
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
Tucson, AZ
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 9 July 2014

I am honestly shocked that how little love this Motel 6 gets in the reviews. I found the place to be very nicely renovated, everything was sparkling, and the staff was very friendly and able. While it is true that available amenities are a bit spartan, that's true with every Motel 6 anyways. The only thing that the negative reviews have gotten right, it seems, is the iffy wifi. I will definitely come back here if I need a place to stay for a few nights around here.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank h27kim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nick P, General Manager at Motel 6 Houston - Katy, responded to this review, 8 August 2014
I really appreciate your honesty and your review, please come and say hello yo us.
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Ames, Iowa
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 18 March 2014 via mobile

The title says it all. Can't beat the price for Katy. Sure the hotel isn't as crisp as others, but it's clean and the staff is friendly. Wifi doesn't work most of the time for the 6 days I've been here. Plan on using a datacard or your phone if you need internet.

Stayed March 2014, travelled on business
Helpful?
5 Thank Micah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nick P, General Manager at Motel 6 Houston - Katy, responded to this review, 8 August 2014
Wi-Fi issues have been fixed and we are going thorough each room to make sure they work in each individual rooms as we found some issues yesterday
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Houston, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 23 February 2014

I am in the Motel 6, in Katy, Texas. I was charged more at this motel than any other I have gone to throughout the nation. Room rates are around sixty nine dollars a night. I have a corporate discount, however, so I get a little break. I have a Smart Phone, IPad Mini and a laptop. I am a truck driver and needed internet, since being on the road so much. I was told that they have internet. They do not, none of my devices connect, and the woman who checked me in still claims that they do and it is working. She couldn't connect my laptop though. She connected my IPad Mini long enough to get back to my room.
Finally, at eleven a new shift comes in and there are now four people at the desk, all telling me that the internet works. I was informed, however, that the Password wasn't "apple," as I was told ten times, bit it is "apple002." Next, I was told sometimes "apple" works, sometimes "apple002" works. Well, I still don't have internet, the young man desk clerk, who acted as if he knew everything couldn't connect, but what is so frustrating, is that they all still claim that it is my Smart Phone, my Tablet, and my laptop, that are in error.
The man on one side of his face is steadfastly purporting that it is my devices that are at fault, because "no one else is complaining." But then he tells me that they "sometimes have issues with their router." So, three or four times, I ask him, "Well, then what are you saying, it is my devices or your router?" He still gives me the same two answers, that it has to be me, but "yes, they might be having issues with their router." Then, finally, he tells me with a big grin, "that perhaps it is the router, they will call a repair guy in the morning, thanks for informing them."
Well, if you like motels with smart alec, ignorant employees, who don't give a rat's behind about your needs, who use deception and lies to purchase your business, then this is the place.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hs_ap2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 9 February 2014

After going to two hotel's that were booked up, i went to the motel 6 knowing they had a bad review i had to check in. the front desk clerk ( John ) was very helpful,the room he gave me was on the first floor where i just knew i would'nt get any sleep for the noise, but i was wrong, I slept very well. the next morning i was awaken by the smell of fresh coffee in the lobby. I ended up stay three days more than plan. They are trying to make you as comfortable as they can. I will stay there again.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tariq13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nick P, General Manager at Motel 6 Houston - Katy, responded to this review, 8 August 2014
our renovation is now complete, thx
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Katy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 27 January 2014

Stayed here for awhile...they are doing renovation now, which hopefully will make things better. But overall, the Wi-Fi never works, the tv doesn't get all the channels, half of those that do are static. Having changed rooms a couple times, the keys are problematic, the showers (no tubs) are either too sluggish or too cold. Roaches have been a problem, but I have to admit that if you report it, maintenance is there spraying the same day. A/C-Heat is unable to go on auto, so is constantly running. Honestly the staff is very nice, most are helpful but there are a few that have their kids running around behind the desk, so that's not very professional.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tink020911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nick P, Manager at Motel 6 Houston - Katy, responded to this review, 30 January 2014
I do appreciate your honesty, yes we have had our fair share off issues. the roach issues are now fully resolved. we replace all the TV's in the room with flat 32", replacing all the air condition by mid February 2014, new beds, new floors new linens.
I will personally look into the shower issues you mentioned about hot and cold I was not aware of it
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Silicon Valley
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 27 December 2013 via mobile

Motel 6 is starting to renovate this old Holiday Inn Express, but in the meantime it is still the same run-down old 1980's-vintage Holiday Inn Express with the same old ramshackle furnishings. My room had a broken air conditioner fascia and ripped desk chair and a hutch thing in the closet area that wobbled like a drunk, all clearly 80's vintage. And for that I paid only $10 less than I would have paid at the Comfort Inn next door. Next stay will be next door, thank you very much.

Stayed December 2013, travelled solo
Helpful?
Thank elgreen99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nick P, Manager at Motel 6 Houston - Katy, responded to this review, 30 January 2014
yes it is a old holiday inn express and it is going through a major renovation, new wood floors, beds, furniture, chairs, drapes, breakfast area. New air conditioners. not sure what else you may need done, building was built in 1995 just like all the hotel near us. for an extra $20 please try them and I sure you would appreciate what we have done in comparison. you could try the Hampton inn next door for over $120 a night only to get a bed and a fancy shampoo..
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Additional Information about Motel 6 Houston - Katy

Property: Motel 6 Houston - Katy
Address: 22105 Katy Fwy, I-10 & Mason Rd, Katy, TX 77450
Region: United States > Texas > Texas Gulf Coast > Katy
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 20 Hotels in Katy
Price Range (Based on Average Rates): £
Hotel Class:2 star — Motel 6 Houston - Katy 2*
Number of rooms: 62
Official Description (provided by the hotel):
I-10 west exit mason road exit #745 and use the popey's drive way to enter our property I-10 east exit mason road exit#745 stay on feeder road and you will see us on right hand side 2 blocks down ... more   less 
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Also Known As:
Katy Holiday Inn
Holiday Inn Katy
Motel 6 Houston - Katy Texas

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