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Best Western Plus Katy Inn & Suites
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Reviews (311)
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All reviewswestern hotelsclean propertywalking distancebreakfast attendantexcellent place to staywafflesshopping and restaurantseasy accesshouston areanewer hotelenjoyed our staywest sidehot breakfastfresh fruitbed was very comfortablewould highly recommend this hotelbusiness trip
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228 - 233 of 311 reviews
Reviewed 5 November 2013

My husband travels a lot for business and is a stickler about a hotel's comfort and overall feel. He's in advertising and specializes in furniture and interior design so he knows what he's talking about. He was very impressed by the value and comfort of this hotel, especially the linens and bath towels. After his stay, he saw an ad for the Best Western and the different levels. He said he's definitely do the Best Western Plus again.
The location was perfect since it was less than a half hour drive from his client and half way between his business meetings in San Antonio and Houston.
Great job Best Western!

  • Stayed: October 2013, travelled on business
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1  Thank Mari L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samprasla786, General Manager at Best Western Plus Katy Inn & Suites, responded to this reviewResponded 12 November 2013

Dear Mari L,

Thank you and your husband for your wonderful compliments regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We truly appreciate your loyalty to our brand.


Sincerely,

Sam Prasla
General Manager
BEST WESTERN PLUS Katy Inn & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2013

ONE OF THE NICEST PLACED HOTEL WITH EXCELLENT SPACE AND AMBIENCE FOR PERSON SEEKING COMFORT AND PEACE OF MIND. ANO FRILL HOTEL WITH CARING ATTITUDE. Hotel is clean and equipped with hi speed internet and provide all the information to the guest. Breakfast is good with less vegetarian items on menu which can be overcome by having fruits and other supplement. Market and lots on eateries are nearby with an Indian restaurant also which provide good food.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank Nima-Anand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samprasla786, General Manager at Best Western Plus Katy Inn & Suites, responded to this reviewResponded 1 November 2013

Dear Nima-Anand,

Thank you for providing your wonderful compliments regarding your recent stay at our property.

Your business is truly important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. I'm glad you enjoyed your stay and the different restaurant choices in the area. We hope you will come back and see us again soon.

Thank you again for taking the time to write your review. We truly appreciate your loyalty to our brand.


Sincerely,

Sam Prasla
General Manager
BEST WESTERN PLUS Katy Inn & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2013

I have stayed at this hotel on many occasions with my wife and with other members of my family. It never disappoints. The staff are extremely friendly and helpful. The location is excellent as we primarily come here to shop. I can walk across to Walmart 24 hours a day. The Katy Mills Mall is a few hundred yards away. There are several restaurants all within walking distance. Breakfast is very good, the choice has greatly improved and is now very varied. including hot items. When the weather allows we also spend time by the pool which is very well maintained and allows us lots of 'downtime' in an otherwise busy schedule.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samprasla786, General Manager at Best Western Plus Katy Inn & Suites, responded to this reviewResponded 1 November 2013

Dear Mark ,

Thank you for completing the survey regarding your recent stay at our property. I will share your kind compliments with my staff.

Your business is very important to us and we value your feedback. I'm glad to know that you had a pleasant stay and enjoyed our complimentary full hot breakfast. We hope you all will come back and see us again soon.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Sam Prasla
General Manager
BEST WESTERN PLUS Katy Inn & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2013

The staff is friendly and very professional. This hotel is located across from local shops and walking distance to Katy mills mall or take the shuttle. Clean rooms with a nice breakfast. Great place to stay when on a business trip to the area.

  • Stayed: August 2013, travelled on business
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Thank Sharon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samprasla786, General Manager at Best Western Plus Katy Inn & Suites, responded to this reviewResponded 13 September 2013

Dear Sharon,

Thank you for your wonderful compliments regarding my staff and the daily breakfast.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you for taking the time to complete the survey. We truly appreciate your loyalty to our brand.


Best regards,

Sam Prasla
General Manager
BEST WESTERN PLUS Katy Inn & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2013

i was very pleased with my stay there the rooms are super clean the staff is excellent I was empressed by the great customer service of marisela and Marcus the breakfast is very delicious and Norma makes sure ur satisfied with the breakfast.along with Karen they make u feel at home. I would defentily stay there in the future

  • Stayed: September 2013
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Thank OscarM111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKaty, General Manager at Best Western Plus Katy Inn & Suites, responded to this reviewResponded 11 September 2013

Dear guest,

Thank you for completing the survey regarding your recent stay at our property. I will share your great feedback with my staff.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Sam Prasla
General Manager
BEST WESTERN PLUS Katy Inn & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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