I was really surprised on this one. My shower had ice-cold water and when I informed the front desk, they told me they were sorry for the inconvenience and that the boiler had been out for several days. Maybe I've just been lucky, but that's the first time I've been unable to take a hot shower at a hotel in the United States. The hotel didn't offer any kind of concession. To me, a hot shower is not an amenity, it's a clear expectation, but obviously to the Springhill Suites, it's a "nice to have".
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- Also Known As:
- Springhill Suites Houston Katy Mills Hotel Katy
- Springhill Suites Katy
- SpringHill Suites Houston Katy Mills Texas