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“Didn't honor out reservation and basically said to bad!”
Review of Days Inn Kerrville

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Days Inn Kerrville
Ranked #9 of 14 Hotels in Kerrville
2 reviews
“Didn't honor out reservation and basically said to bad!”
Reviewed 26 July 2014 via mobile

We had reserved a room thru Priceline. When we checked in she gave us 2 queen beds and smoking room. We had a reservation for a king bed non smoking. She said I didn't and I had to show her the reservation. She basically said to bad we don't have anything else and because I booked thru Priceline I was out of luck!!! Gross smoking room and the place is just gross inside and out!

Stayed July 2014
Helpful?
Thank Jill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit P, Manager at Days Inn Kerrville, responded to this review, 2 August 2014
We apologize to hear about the difficulties that you experienced during your recent stay with us as well as it smelled smoke in your room. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Regina, Saskatchewan, Canada
Level 4 Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 July 2014

My husband and I enjoyed spacious and clean room for inexpensive price. King size bed was very comfy and the room also had a couch. The staff was very friendly. We only stayed one night as just passing through but would stay here again.

  • Stayed March 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Wintergetaway131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit P, Guest Relations Manager at Days Inn Kerrville, responded to this review, 17 July 2014
Thank you for sharing your perspective of our hotel’s accommodations and services! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Thank you for taking the time to share your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level 6 Contributor
203 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 13 July 2014 via mobile

We stayed here for a value priced room from which to tourist Fredericksburg and enchanted rock. I thought it was good as expected for a $69 room. They had all the basics: coffee maker, frig, microwave, and TV. Decent bathroom/shower. Reasonably clean and comfortable and quiet, you couldn't hear highway traffic. All in all good for the savings price.

Stayed July 2014, travelled as a couple
Helpful?
Thank cherlyn_burton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit P, Guest Relations Manager at Days Inn Kerrville, responded to this review, 15 July 2014
Hello Miss cherlyn_burton,

I am very pleased to know that you had a comfortable stay with us. Thank you for your positive feedback for our hotel and for taking note of the amenities we provided to make your stay convenient. Please know that we are committed to providing our guests quality services and accommodation for giving us your business. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
2 reviews
Reviewed 9 July 2014

Overall my family members and I enjoyed the location of the Days Inn. The hills are awesome. What a view!! Not far at all from our family who live there in Kerrville. Thanks 4 the hospitality. We will be back!!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit P, Guest Relations Manager at Days Inn Kerrville, responded to this review, 10 July 2014
Hello Mr. Wayne,

Thank you for your positive feedback for our hotel. I am glad that you enjoyed your stay as well as the view in our location. We appreciate your time in sharing your recent experience and taking note of our customer service. We hope to see you and your family again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Post Falls
Level 5 Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 June 2014

After staying a many (Wyndham) hotels on our Southwest roadtrip...we found this one to be the best! Clean, updated, reasonably priced, and convenient. No accomodations compared in others along the way.

Room Tip: Handicapped, pet friendly accomodations were excellent. Later, found we had to ask specifics, even...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Idahoans2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit P, Guest Relations Manager at Days Inn Kerrville, responded to this review, 8 June 2014
Hello Idahoans2,

Thank you very much for your truly humbling review for our hotel. Please know that we find pleasure in knowing we have successfully provided accommodation to our guests. Your feedback completes our business and gives us motivation to stay on top of our goal. I hope you will come stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dripping Springs, Texas, United States
Level 2 Contributor
9 reviews
9 hotel reviews
Reviewed 12 May 2014

My husband left his over night bag in the bathroom when we checked out. When we got back to Austin, we called and offered to drive back down and get it. (It is about an hour away.) The person on the phone assured us that was not necessary, they would mail it to us and charge our credit card. A week went by and no bag. We called again and were assure it would be mailed soon. I sent two e-mails to the motel and finally one to the corporate office. No bag was delivered but the owner called and said the bag would be FedEx-ed to us at their expense. It has been a week and the bag is still not here. The motel is old but clean but the management does not know how to provide good customer service.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pat G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Days Inn Kerrville

Property: Days Inn Kerrville
Address: 2000 Sidney Baker St, Kerrville, TX 78028-2533
Phone Number:
Region: United States > Texas > Kerrville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 Hotels in Kerrville
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn Kerrville 2*
Number of rooms: 42
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Priceline, Hotels.com, Ebookers, TripOnline SA, 5viajes2012 S.L., HotelQuickly, Evoline ltd, getaroom.com and Cancelon so you can book your Days Inn Kerrville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kerrville Days Inn
Days Inn Kerrville Texas

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