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“Crown jewel of Choice hidden in Kilgore!”

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Comfort Suites - Kilgore
Ranked #2 of 9 Hotels in Kilgore
Certificate of Excellence
Reviewed 31 March 2011

I travel on business and live in hotels 5 days a week all across Texas and in several other states. Recently I returned to Kilgore and checked in to this hotel. I was greeted by name, with an apology that my regular room was not available.They remembered. Wow! They had another room that was just as nice ready for me. I was compelled to write this review in recognition of this fine hotel and wonderful staff.

In early 2010 I worked a 3 month project in Kilgore and stayed in this hotel and got to watch it ran. When the project was complete, I moved out of the area and on to other projects. No mater where I stayed, I longed for the comfort, conveniences and hospitality I had grown accustom to in Kilgore. Comfort Suites Kilgore is one of the nicest and definitely the best value hotel I have ever stayed in.

Location! Location! Location! The hotel sits back off of Highway 259 Business so you don't get all the highway noise like you find in many hotels. It's nestled in behind Chili's which is very convenient. Working late in your room? Give Chili's a call and they deliver to the front desk. Need to unwind a little? Walk over to Chili's for a drink, no need to drive. Great place to meet family, friends or collogues, then walk back to the room safe and sound. Walmart and CVS are also in walking distance,

Quality! Walk through the front door and you are greeted by creative, modern design, and a great smell. This place is always spotless. Every room in this house is a suite, spacious and plush. Although the hotel is a couple of years old, everything still looks brand new. Nice furniture, GREAT mattresses. Great Decor.

Relaxation! The hotel has a nice exercise room, and is also located in an area that has some very nice roads for walking and running for those who like the outdoors. I was running near the hotel early one morning and ran right up on 4 white tail deer. The hotel hosts a cocktail hour a couple of nights a week that invites guests out of their room to mix and mingle in front of a 50 inch TV. Don't be surprised if the general manager or owners stop in to visit and share in the festivities. They really know how to run a great business.

The Staff! Check in day or night, you want be disappointed. Committed. Professional. This 4 person desk crew lead by an energetic general manager is top notch. They all take pride and ownership in the hotel and go above and beyond to meet their guests needs and keep the hotel rated first class. They make it a point to know their guests. The "English gentleman" even remembered what news I liked to watch and would change to it when he saw me coming when no other guests were around. Wow! I have seen the staff cater to specific needs such as printed direction for wedding parties and special events, romance packages for Valentines and special occasions, favorite beverages at cocktail parties, etc. Truly amazing.

Value! I Have stayed in hotels for more then double what I pay to stay in this hotel and no where near this nice. Even without the Choice Points, this hotel is well worth every penny they charge. I am not sure how they can do all that they do for what they charge. I wish I could move it with me everywhere I go to work, and play.

Room Tip: Honestly, I don't think any rooms are bad.
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  • Stayed: March 2011, travelled on business
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4  Thank joemarine81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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84 - 90 of 91 reviews

Reviewed 12 November 2010

The rooms are large, quite,and comfortable. They have an indoor pool and hot tub.
The staff is very helpful and will tend to every need you have. They even have a nice restaurant in front that will deliver your dinner with no delivery cost if you don't feel like going out on the town.

This is far the best hotel in Kilgore not only in value but in quality.

Like I said " it is a Big City Hotel in a Small City" and I travel every week.

  • Stayed: November 2010, travelled on business
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3  Thank texaslagal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2010

I will probably to Kilgore a couple times per year and I have definitely found my hotel. It is spotlessly clean and spacious. The staff is friendly and the free breakfast was good. My stay there could not have been any better.

  • Stayed: March 2010, travelled solo
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4  Thank GoodSource
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2010

The front desk crew of Rohena, Ashley and Shay are always smiling and quick to resolve any issue. We travel all over the country and this fine crew of Ladies have made me want to write in and give a review of my stay.

  • Stayed: January 2010, travelled on business
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4  Thank pierre0617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2009

This is a relatively new hotel and the rooms were big and were very nicely furnished. The bed linens were of good quality and the mattresses were very plush. The mattess on the pull out couch was thin but within expectations and worked well for our kids. The staff was very helpful. Our kids loved the indoor pool in December, and the colorful waterwall in the lobby was a big hit. The hotel is centrally located in Kilgore, and a Wal-Mart is nearby. The hot breakfast was good but not great. The hotel was clean and we will definitely stay there again.

  • Stayed: December 2009, travelled with family
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3  Thank RzrbkDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2009

I stayed here for one night for a family reunion. I found the rooms clean and a really nice size. They offered a breakfast with some hot items on it (eggs,bacon,ham). They were really good at handeling our need for extra bedding for the sofa sleeper and extra towels. I would definitely stay here again. The water art in the lobby really fasinated my kids. And yes Chili's delivers if you do not want to walk across the parking lot to dine in.

  • Stayed: December 2009, travelled with family
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1  Thank NEWKAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2009

Arrived only to find out they had overbooked and we had no room even though we had a confirmation number and had talked to the hotel the day before!!! We had to ask them to help find us another place to stay...they didn't offer!!!!

  • Stayed: July 2009, travelled with family
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1  Thank Dipnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites - Kilgore

Address: 1210 US Highway 259 N, Kilgore, TX 75662-6052
Phone Number:
Region: United States > Texas > Kilgore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Kilgore
Price Range: £65 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites - Kilgore 2.5*
Number of rooms: 61
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