We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Clean but nice staff undercut by poor management”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Amco Hotel and Suites
Ranked #27 of 33 Hotels in Killeen
Baton Rouge, Louisiana, United States
Level Contributor
98 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Clean but nice staff undercut by poor management”
2 of 5 bubbles Reviewed 22 April 2012

Very clean and the staff was friendly, BUT.. the safety latch on my door was hanging b hy one of it's four screws. At breakfast, the fruit bowl contained four all badly bruised.When I picked one up it's underside was on huge soft brown mass, with liquid leaking from a worm hole. When I gave this to the clerk she exclaimed in disgust but took no action. The buttes was a two-pound tub instead of individual packets; who knows how long it had spent out or what people had used to scoop out butter. When I asked for a replacement key, the clerk (who didn't know me) just cut one for me without even asking my name, much less looking at my ID. Hotel staffs don't act like this unless they are poorly trained and have clear signals that management doesn't care.

Room Tip: Go somewhere else
See more room tips
  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Walter E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

38 reviews from our community

Traveller rating
    9
    4
    4
    7
    14
See reviews for
7
5
10
13
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 March 2012

I enjoyed my stay at the hotel. The staff was friendly and helpful and the rooms were spacious and clean.

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tom b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 March 2012

I really enjoyed my stay at The Quality Inn at Killeen. The people at the front desk were very sweet and helpful. My room was very clean. I am very picky when it comes to hotels. The sheets and towels were clean. Staff was very sweet and they went out of their ways to make sure my stay was enjoyable. I enjoyed my stay and would definitely recommend this hotel to anyone without hesitation.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albertville, Alabama, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 January 2012

I stayed here from October 2nd thru December 15th while training at Ft Hood. The location was ideal as it was only a couple of miles from post. The owners (Sam and Shelia Punnan) was usually there when I returned and they were very friendly and enjoyed spending time talking about family, friends, pets or whatever subject came up. They held a Thanksgiving meal in the lobby and invited the guest to attend. They also had a small Christmas meal before I left coming home. The general manager (Gail Jordan) was always friendly and loved to talk College Football. Reggie,Sam and Shelia's son, worked some night and weekends is one of the mildest manner young adult I have seen in a long time. Every question was always answer with a "Yes Sir or No Sir", and you don't find that often. The rooms were very spacious with microwave and refrigerator. The only thing I noticed on the downside was the ice machine on the side I stayed on was out of order, but again I had a frig in the room.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
4 of 5 bubbles Reviewed 9 December 2011

The Quality Inn in Killeen was pretty comfortable. I had read the reviews from this site and others and decided to stay here based on location. My stay was just like any other hotel I had stayed in before. The service was good and the rooms were large. I enjoyed my stay here and would recommend to others, but everyone has their own preferences.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michelle l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradenton
1 review
2 of 5 bubbles Reviewed 21 September 2011

On September 13, 2011 I rented a room after being on the road for 10 hours. Getting there at about 7:00PM. Very tired. All I wanted was a clean room with internet. I was there to see my grandson before he deplys to Afganastan in Dec. After getting back from dinner at 11:00, I went to my room to get on the computer. After spending about an hour trying to logon, I went to the office only to find it wasn't even a wireless network. They said I should have brought a Ethernet cable. They handed me a cable. It was 1' long. I'd have to sit against the wall to use it. It was useless. When asked for additional pillows, they couldn't furnished them. When I left, the counter lady (Nydia) said that there was a 100% customer satisfaction guarantee and said that the manager would call me. Didn't happen either. I called the manager (Gail Jordan) a week later only to find out that they did drop the 100% guarantee and they wouldn't credit me anything back. They went on to say that I could have gone somewhere else that night. Who's going to look for a room at 12:00 at night. Very unreasonable.

Room Tip: Don't stay there, poor customer servics and no wireless
See more room tips
  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KeithBradenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Killeen hotels

Hartford, Connecticut
1 review
4 of 5 bubbles Reviewed 15 September 2011

My stay at the Quality inn in Killeen, Tx was pretty good. When I walked in my room, I was happy with the amount of space provided. The room was clean and their were no bugs. The staff were informative and kind. The pool, as well as the breakfast, was great. I would recommend to others.

  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Killeen hotels
0.4 mi away
Rodeway Inn
Rodeway Inn
#20 of 33 in Killeen
3.0 of 5 bubbles 9 reviews
1.7 mi away
Quality Inn
Quality Inn
#21 of 33 in Killeen
3.5 of 5 bubbles 23 reviews
2.9 mi away
Rodeway Inn & Suites
Rodeway Inn & Suites
#18 of 33 in Killeen
3.5 of 5 bubbles 58 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Scottish Inn Killeen
Scottish Inn Killeen
#22 of 33 in Killeen
3.0 of 5 bubbles 15 reviews
2.0 mi away
Days Inn Killeen Fort Hood
1.4 mi away
Holiday Inn Killeen - Fort Hood
Show Prices
Show Prices
Show Prices

Been to Amco Hotel and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Amco Hotel and Suites

Property: Amco Hotel and Suites
Address: 404 S Fort Hood St, Killeen, TX 76541-6839 (Formerly Quality Inn & Suites)
Region: United States > Texas > Killeen
Amenities:
Business Centre with Internet Access Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 33 Hotels in Killeen
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Amco Hotel and Suites 2.5*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, TripOnline SA, Traveltool, S.L.U. and Evoline ltd so you can book your Amco Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Killeen
Killeen Quality Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing